2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver
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Ian Courville
> 3 dayAnd now, no recourse. Its a lot of money to pay for a laptop that only lasted such a short time. Very disappointing
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I. Moylan
> 3 dayReported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.
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Saimon
Greater than one weekLove just about everything about this laptop except for the thermals. The temperature reaches high during idle which makes the fan always run killing the battery in the process. They should have gone with better thermals and 4 cores instead of 6.
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Sean Tropsa
> 3 dayAfter 6 months the motherboard died on my laptop. Dell replaced and less than a week later it is back to being a brick. Not exactly what I would expect from a $2500 laptop.
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Misael Vallejo
> 3 dayVery good product
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Brian Johnston
> 3 dayProbably the best laptop Ive ever owned. Came exactly as described, with Windows 10 Pro. This machine is solid, super fast, amazing screen, and its a work horse. My one complaint is the camera, its in a horrible location. People are either looking up your nose, or watching your fingers type. For me, I dont use the camera, so it is a non-issue. I would highly recommend this machine for editing video and designing graphics.
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Agnieszka Flizik
> 3 dayIt worked OK to start, but then.... The audio started malfunctioning (I use lots of VOIP for work, so its a big issue), so much so that now it can be completely garbled at times. The wifi stops sometimes, for no reason; just now, I am on the internet with my old HP with no problems -- this computer has already lost and regained connection at least five times. In the middle of - nothing - it will start revving up and overheating. The keyboard / touchpad sometimes do not work too well -- I have not been able to figure out why sometimes I cannot type things into Excel or PPT. I hope I can get some money back returning it. There is really no point holding on to it. I cant count on it working when I need it!
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Katie
> 3 dayI really liked the computer but the display doesnt work 100% of the time. While customizing the desktop to fit what I need, the display cut out and wouldnt come back on for a while. So I returned it :(
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Amador Cuenca
> 3 dayThe description says Windows 10 Pro, but I got it with Windows 10 Home. :-/