2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Im giving it 4 stars because at times when I am scrolling on a page the screen turns black for a few seconds.

Really happy with this purchase. I would buy it again.

I purchased this computer on December 7, 2020 and its 7/7/22 now. The hard drive crashed and does not work. I havent even owned the computer for 2 years and its dead. Its a good thing my daughter doesnt need it for school anymore.

Ive been battling this computer for a month now. Customer service has failed with HP. They dont call back and they dont seem to have any solution other than sending back at my cost. I am in zoom classes for college and I cant afford to be without a computer. You would think that in the current world situation that they could be a little more accomodating. I have done all that I can do. I have finally determined that it is a memory module problem. If you find a company that can help you, I would suggest you go with them and not hp.

Great laptop for our soon-to-be college student this fall. Need a solid computer for online class work, look no further. Our son loves it. It is a great size and does everything he needs it to do -- at an affordable price(!). No, it is NOT a high performing, accelerated graphics, gaming computer, so if that is your thing, look elsewhere. But it gets the job done for all your basic academic computer needs.

Bought this for my kids at-home schooling during the COVID epidemic. It does everything we need plus much more. Were not launching space shuttles, making box office movies, or curing cancer. Were studying butterflies, doing common core math, writing papers, and doing some digital art projects. It works great for those sorts of things!

Problems started about 1 month after purchase. 1day after return date,of course!!! Freezes every 5 minutes or so. Tech support,NO help so far. Also had trouble getting it to charge. Had to get tech support twice. Big mistake!!!

The order came quickly. The screen size is perfect. So far....I love it!

PROS: Its a nice laptop, fast for the money, touch screen, track pad, enough memory for the kids homework.

This has to be one of the worst laptops Ive owned. Ive had nothing but problems and I have owned since July 20th of last year. First the laptop didnt want to charge after 2 hours with hp it it got fixed. A month later the screen shuts off randomly, factory reset the laptop then its fine. Now go to turn it on today and it runs for 5 min then shuts off. Now it wont even turn on. I use this computer at my home for maybe 3 hours a day for YouTube and emails and its been nothing but issues. Ill never own another hp product again. Will update once I spend another headache dealing with customer support