Acer Chromebook 14, Intel Celeron N3160, 14 Full HD Display, 4GB LPDDR3, 32GB eMMC, 802.11ac WiFi, Protective Sleeve, Wireless Mouse, CB3-431-C539

It’s ok for cruising the web

I bought this lap top for my mother 2 years ago on 5/29/2020. Up until 6/30/2022, it has been a decent machine. However, I was not aware that this item sat in Amazons warehouse for 3 years before it was sold to me. Chromebooks have an OS life of about 5 years before updates stop. On 6/30/2022, the Chromebook reached end of life, a warning popped up and all security updates stopped. I called Amazon and was told there was nothing they could do for me. They gave me the phone # to Acer to try to update the software, but this has been unsuccessful. I believe Amazon should take responsibility for products they sell, especially electronics. I have asked for a partial refund, but was told that was not possible. BEWARE OF PURCHASING ELECTRONICS THROUGH AMAZON!

Everything is working great and looks good. Missing wireless mouse.

For school work

Stopped working after 3 months

New color is navy. So is the keyboard. I cannot see the keyboard. I have a very old Chromebook which is by far superior.

Ordered 2 of these: upon arrival, 1 was perfectly fine; however, the security seal was damaged on the other box. That same 1 was stuck in the factory testing mode. Thankfully, I had an empty flash drive and was able to reset the system with an OS recovery tool from Google. Someone with less tech knowledge would have had to go though the return and repair process with this purchase.

Good buy so far, wife loves it. Uses it daily for work

I am going to do my best to reach out to the seller to see about getting a replacement.

you need passwords for everything or it doesnt work. You need a smart phone or it doesnt work. If you need tech support to help set the piece of crap up you have to join costco. Sorry I ever purchased it.