Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

It would be better if it didnt heat up.

Horrible experience with this laptop. It just died this week, with all my information on there.

As an engineering student who does some video editing for fun, this is the best designed laptop Ive ever owned. The ezel screen hinge carries this machine from a decent notebook, to a flagship 2 in 1. I highly recommend this on the following criteria;

Honestly...I love this laptop when its working.

I thought it was just an issue with my laptop, until I checked the reviews and saw multiple others having the same issues. The actual laptop is pretty great. But there seems to be a pretty severe issue with the GPU. It is constantly BSODing, and after it recovers from it the GPU will remain disconnected and requires multiple restarts reenable. I sent it in to Acer Repair and they sent it back saying they couldnt reproduce it. I find it a little hard to believe, since all you have to do is turn on the laptop and it will BSOD eventually.

The only thing I had to do with this laptop was search WHQL windows driver Intel specifically UHD to get da Vinci to stop throwing a warning about incompatible drivers. Latest w10 12-13-2021

I can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.

[Will update as I continue exploring this hybrid laptop!]

This laptop is so much more than just that…it is a graphic workstation, a regular office workstation to crunch numbers in spreadsheets, a light portable gaming station, and sleek enough to take on the go. Additionally, it has an outstanding variable display that moves around, acts as a sort of super tablet (if you so choose) and has a very responsive stylus that is the best I have used. It is very responsive, stows away perfectly, and it has opened up so many options for me to be more productive…and to have more fun. Drawing is amazing on this and it goes hand-in-hand with creativity. All of the above is bolstered by the fact that the screen is ridiculously accurate and validated by a company that is respected for such ratings. There are not a lot of flaws about this beast in a small package but I will outline both in the portion below.

Sometimes the pen bugs out after a few seconds of using it, but it should start working again once you put it back in and take it out again.