Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

We are older and dont do gaming or artist work. This laptop works great for everything we need it to do. She loves the look and feel of this computer.

Great laptop overall. The ezel hinge is absolutely wonderful. I wish it was 4K like the ezel 7, but at 14 screen size, full HD is more than sufficient. The only complaint I have is the in-built pen, and more accurately the pen technology being AES. Because of this technology, the pen isnt what it should be on a laptop aimed at artists, architects, and the like. It jitters if drawn slow, or even relatively moderate speed, but of course, it straightens out the faster you draw across the screen. As for the hand holding experience of the pen, since it is so tiny and slim, it can be uncomfortable if used for extended periods. Buying another pen such as the Lenovo Active Pen 2, Bamboo Ink II, or even the surface pen will give a more comfortable hand holding experience. However, this wont mitigate the line jitter, since thats an issue that cant be solved by the pen alone. Still, overall great laptop, but, if you are absolutely serious about artwork at a professional level and need those straight lines at all levels, get the concept 7 over the concept 3. However, for anyone else, artists whose arent doing it professionally, or even students, the conceptD 3 is excellent.

Good computer, I fully recommend

I wanted to like this computer so much. After researching for days about 2 in 1 laptops that could fulfill my needs as a creator, this seemed like a godsend. And for the first few days I had it, it was. And then I gradually started to notice flaws:

Bought this around April. Really good for editing videos, but now its fans are getting so loud. Its unbearable.

I can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.

Owned the device for 7 days now. Only used it once. On the 3rd day, I finally got a chance to use it. After about 2.5hours of working with the device, I got a blue screen with error: PAGE FAULT_IN NONPAGED AREA. I dont have any design programs on it yet. Only Office 365. When I picked up the device, it was extremely hot. I had the device sitting on my end table (completely flat surface). Ive had laptops before that did not run hot from sitting on a table, even after several hours of working. I dont understand this. After turning it off and letting it sit for about 30 minutes or so and turning it back on, it seemed to be fine. I havent even gotten the chance to work in Adobe yet. This is horrible. Im gonna do a little research before returning it, but Im sure I probably will.

Im by no means an expert, nor do I have the patience to comb through every available product. I wanted a mid-grade CPU, a GPU, and a 2-in-1, and this was the cheapest option I could find that checked all the boxes.

I love this computer. Had the speed to run my programs to design items and my kids love that they can work on homework and write it problems.

I LOVED this laptop and got it for a great price! Im SO BUMMED that I have to return it. As others have stated, I get fairly frequent random graphics card detection issues and system crashes (BSOD). I STILL wanted to keep it anyway but I never know when itll just randomly crash as Im working on it. Its too bad. Sending it back.