ASUS 2020 VivoBook 15 15.6 Inch FHD 1080P Laptop (AMD Ryzen 3 3200U up to 3.5GHz, 16GB DDR4 RAM, 256GB SSD, AMD Radeon Vega 3, Backlit Keyboard, FP Reader, WiFi, Bluetooth, HDMI, Windows 10) (Grey)

First I will say like others have said it does come with 20 gb ram in it. The price isnt to bad and the overall experience of use was alright, but I expected with so much ram that I wouldnt have much issue but I did. I am horrible at closing tabs I will find something and want to check it out later and leave the tab up. A few days of this and I get 10+ tabs up. That is where the issue happens it can not run great with a lot of tabs open. I have a gaming laptop I bought in 2013 that runs way better then it with this. I still would have given the laptop a higher rating but because I wasnt happy with the fact that it couldnt handle one of my main issues I returned it. The problem was they charged me around $100 restocking fee. I think it came out to exactly 20%. I wasnt told there would be a restocking fee and when I called up amazon to find out if I missed something they agreed and sent the company a message. A short bit later I got an email from them saying they were allowed to charge me that, so I called amazon again and asked what was going on. They still agreed with me that I shouldnt have been charged the fee and are trying to deal with it. I almost never do reviews but I felt after this experience if you are on the fence this might help. I am not saying it is a terrible product but I wont buy from the seller again after my experience. If they had been up front about the restocking fee it would have been a bit different but $100 for a $470 laptop( when I bought it that is what it was) is way to much imo

Dont trust them. Computer does show the extra ram, the speeds ok but not good. However it crashes on me frequently. The PCs basically new have hardly used it and downloaded nothing. Even googling without clicking any links the whole thing crashed on me. Plus the graphics are horrible. Ive seen cheaper computers 5-6 years ago with better graphics. Which makes me wonder if they tampered with the graphics card. Only buy your computer brand new. Dont trust anyone you dont know to mod it.

I love it

I have owned the computer for over a week, and I find sometimes it will just freeze up and I have to hold the power tab for nearly a minute before it responds and shuts down. I realize it was a returned unit that I purchased, but so far this is the only problem with the unit.

I really liked this laptop, until the screen went totally black 15 days after purchase. It will still work with an external monitor. After 2 calls to customer service, and many hours searching the ASUS website for help, I will either return this or ship it off to be repaired. I finally had it all set up and running well. Now Im removing documents and deleting things so I can return it or send it off for repair. ASUS customer service is not much help. I am so disappointed.

It feels and looks great for the prince big but... If you care at all about picture quality then this isnt for you. It has a TN display which mean terrible viewing angles and colors that look washed like looking at a screen made of parchment paper. If it only had a VA OR IPS so it resembled a phone screen it would be great, a lucky find.

Battery life is bad the screen is pretty good everything is good although it is really slow sometimes on startup really strange sometimes its just fine but sometimes its really glitchy brand new out of the box

Using as portable business machine. Very good value for money. Fast and quiet! In use for about half a year - very satisfied. Light weight and very portable.

This is excellent I would buy another one

Bought this for my wife and so far it has worked out very well. Unit responds quickly and runs nicely. The only issue I had was the bios setup for booting. The only thing there was the boot drive, and I could not get ASUS to understand or fix this issue which is very simple. Wanted the USB to be recognized so I could back it up.