ASUS Student Laptop, 12 inch IPS Anti-Glare Eye-Care HD Display, Intel Celeron N4500, Military-Grade Durability, Wi-Fi 6, Ethernet Port, Long Battery Life, Windows 10 Pro (4GB RAM | 128GB SSD)

I received this laptop on 03/04. The hard disk failed to boot on 04/24. I followed the instructions on the computer went through tests and found out that there is hard disk failure. I even followed the built-in ASUS troubleshooting guide and still could not boot it up. I contacted Amazon service rep on 04/25. He said it is still under warranty and I will received a free replacement. For some reason our communication was cut-off so I had to re-connect after I had time. Another service rep took me to troubleshooting department. I followed her instructions for almost 2 hours and still could not get it work. At the end she told me to wait for the sellers response. When I received sellers message in the morning of 04/26, I was appalled The warranty does not cover any physical damage and/or customer induced issues that your device has. So I asked for his clarification. He responded that he will offer repair but no replacement. However, he did not mention a word about my most concerned - protecting my privacy. Hence, I request a replacement, and the response I received is Please be noticed that Amazons return-for-refund/replacement window is 30 days after delivery and your order is not eligible for it now. We are not talking about refund, we are talking about a faulty product that is still under warranty! The sellers policy is inconsistent and varies from customer to customer. My concern is how he protects the privacy on my disk! If he cannot provide an assurance why should I take the risk? This is not even $200, the repair cost might even exceed the sales price. I have purchased 4 laptops from Amazon and I did not request a replacement at all, even the most trashed one I had purchase. But this one, the hard disk failed in 2 months? This seller is not trustworthy.

Once I broke the barrier of wrong language it a works for what I bought it for. Nothing special.

Excelent condition for the price

Its the right amount of power needed for small desktop support work which is easy and durable to lug around. I also feel its the perfect laptop for young kids to learn from. Its not for gaming but good for small task and web surfing. Love this product and the cost was perfect enough for my budget.

Nice durable case, but very little performance. In addition,My eyes got very tired when I have stay on the screen over half hour. Finally, I have returned it.

if you want linux, look elsewhere:

Great purchase for a new college student

Simplemente fabuloso, es una laptop pequeña por sus dimensiones, pero la capacidad de las partes son excelentes, la hice revisar de un amigo técnico, y le instalo el office y otros programas, porque basicamente no incluye en el windows, pero es actualizada, y los mecanismos de wifi, bluetooh, disco, tienen un excelente alcance. La solicité con 128 gb de memoria, dado que con los programas que se instaló ocupa ahora casi la mitad, dejando espacio para guardar los archivos, de ahí es muy rápida para ser una laptop básica, y los componentes físicos son muy buenos, el teclado, la camara, la carcasa y el diseño. Recomendado para uso básico, el trabajo diario, etc., el cargador es tipo C, algo que es actual, aún así dispone puerto para HDMI, usb y ethernet. La única crítica es la pantalla en mi caso es LCD, porque es un tanto pequeña más que el marco, y eso hace que se vea con poca definición apesar que está configurada con 1080p, etc. Si requieren de una mejor pantalla consigan con la tipo tablet la cual trae HD, seguramente se verá mejor. Gracias a ASUS que está desarrollando mejores computadores económicos modernos, mi llamado a que puedan traer la tecnología y la fabricación a latinoamérica, a pesar que muchas partes obviamente se hacen en china, de casi todas las marcas reconocidas, pero si se logra esto seria un hito y una inmensa ayuda socialcultural y económica para el sur.

For a little tiny laptop to be as heavy as it is is ridiculous… I’m returning it because I do not need the military grade weight of a 12 inch laptop… It’s the most stupidest thing ever… I want to carry it in my backpack not add more weight

Just the right size.