LG FHD 32-Inch Computer Monitor 32ML600M-B, IPS with HDR 10 Compatibility, Black

I dont understand why when you buy something new, its missing essential parts. And so as beautiful as this monitor is, I didnt have any screws and fortunately, I had the cable with the pins that had to go into the back of it and then into the computer, because that wasnt included either. You guys should do a better job of making sure everything is packaged.

Pretty good monitor. Has a processor that helps with gaming image. this is the second one that Ive owned. The only problem comes with the base. The first one I owned must have bent and it has a mean wobble. Unsure of how it bent, but dismantling it has proven difficult. I have two for dual monitors. They work fine, I wish they moved up and down instead of being fixed. All in all, I bought 2 so I do like them a lot. Id recommend.

On July 15th 2019 my wife and I bought an LG 32ML600M-B monitor on Amazon. A few months ago the monitor stand broke. It just snapped one day. When we first got the monitor the stand seemed very weak and flimsy for the monitor so I wasn’t surprised at all when it broke. Fortunately the monitor itself wasn’t damaged. I called LG customer service and was told that the monitor was still under warranty. I do have the name of the person who I spoke to, as I have the names of all of the numerous people I’ve spoken to at LG since this all started. I will provide them if needed. The person on the phone told me they would contact me “soon”. After a week had gone by and I wasn’t contacted I called back and was told that someone had tried to call me on my personal phone. Well, I get multiple calls from telemarketers every day and I do not answer them. I told the person I spoke to at LG that I would prefer to be contacted by email. No one gave me a heads up that someone would be calling me. On this second call I told the person that I wanted to stay on the phone with him until I got some kind of email conformation that my case was at least being addressed and that they were moving forward with getting me the broken part. The person assured me that he couldn’t do it while I waited, but that an email would be coming “soon”. That email never came. I waited a week. So I call back LG customer support AGAIN. And even though I was told that they had a record of my two previous calls, now I was asked to provide proof of purchase. Why wasn’t I asked for this on any of my previous calls??? We are now a month into this. I provided a screen shot. This time the person waited on the phone with me when he received the email. He confirmed it verbally with me, verified that the monitor was still under warranty and assured me that “someone would contact me soon”. No one ever did. So I call LG customer support AGAIN. This time I was pretty irate, pretty frustrated and I insisted on speaking to a supervisor. I was put in touch with LG Executive Services, which I was told was the “top of the LG customer support food chain”. A man who seemed very nice and very willing to accommodate me apologized profusely and said he would be personally making sure the broken part got out to me immediately. He also told me that he didn’t know anything about the monitor itself as he worked mostly with refrigerators (???) While I was on the phone with him I explained the part that broke thoroughly. He told me he was looking at a diagram of the monitor stand as we spoke. It isn’t really a complicated assembly and the way I explained it should have made it quite clear as to what part actually broke. It’s the only part of the monitor stand that has any weight or stress put on it. As a matter of fact, this stand is so flimsy that I would think they have had to replace quite a few of them. A week later I opened my mailbox to find that he sent me the entirely wrong part. The part that he sent me was a small plastic cap that goes in top of the monitor stand. It is a cosmetic piece that has no function whatsoever other than cosmetic. Who he could have thought this was the part I explained to him on the phone is beyond me. I emailed him immediately and this time I thought to attach pictures of the broken part to him in the email. Why he didn’t suggest this in the beginning if he wasn’t sure of the correct part, I have no idea. Maybe I should have thought of it but I’m not in the monitor business OR customer service. It’s their job, not mine. So now I’m pretty upset. The monitor is now taped to my wife’s desk at a 40 degree angle pointed towards the ceiling. She uses it for work and is on it anywhere from 12-16 hours a day. Now she is experiencing neck pain from the angle of the monitor. So now through my latest email I had no doubt that he would know the correct part from the attached photos. I insisted the correct past be sent to me immediately. And yes…I put it in caps in the email. “IMMEDIATELY”. Now I’m pissed. Wouldn’t you be? And guess what? I never heard back from him. To this day. The man completely blew me off. I waited ten business days, 14 days total, checking my email and my mailbox every single day. I had HOPED the part would show up in my mailbox. It didn’t. Now I’m just feeling foolish. So I email him AGAIN. This time I asked him for the name and email address of his supervisor. The person who he reports to. That email was sent 3 weeks ago. To this day I have not heard back from him. My mind is completely blown that someone who claimed to be a customer support specialist from a major corporation would completely blown me off and ignored multiple emails like this. So now I go and find the names of the three top executives at LG Executive Services, including the senior manager. I email ALL 3 of them. That was a week ago and I still have no heard from anyone. No reply whatsoever. I have also message them on their facebook page to no avail. What do I do? Contact the Better Business Bureau? I doubt that would have any effect. Relentless emails until someone helps me? I doubt this would have much effect either. Beyond being angry or frustrated, I feel incredibly foolish. I can almost picture the customer support specialist laughing to himself as he ignores my emails. The lack of integrity, commitment to customer service or any shred of decency or concern for their customers really is unlike anything I’ve ever encountered before. So now the monitor sits taped to a wall and desk, the tape damage on the finish of the desk getting worse and worse, and my wife’s neck pain also, getting worse and worse. I need help and I really feel like I am at the end of my rope with LG. This whole saga is going on 3 months now with no end in sight. The monitor itself is ok. It’s a monitor. But the stand will likely break and good luck getting help from anyone at LG when it does. And expect to spend FAR TOO MUCH of your time trying to get that help. I will never buy another LG product again and I strongly suggest you don’t either.

For use with the computer, enjoyment is unavailable

Base is a little wobbly but the over all dynamics is very good.

I think for the value this TV is great. I use it mostly as an external monitor for my Mac for work. It is lightweight, easy to use, and the screen is very clear. I noticed that I wished it could go a bit brighter - my MACBOOK is brighter and its noticeably different to me. Aside from that, Ive no other complaints. If I ever go dual - monitor setup, I may have to pick up another one :)

Im writing this review to help others seeing as how I was not the only one who experienced this issue, but I will get to the issue shortly. Picture Quality: - At this price, the images are good especially when HDR is enabled then you really see the difference - Non HDR Rating: - 5/10 average, but good for everyday use - Mainly because image is not as sharp on a 32inch monitor running 1920x1080. - I can see pixel stairs around images from a 3-4ft distance - Not a big deal honestly, but Im used to 4k displays and I can tell the difference is all. - HDR Enabled Rating: - 9/10 - Colors, details, and image quality are surprising very nice - Cant say Ive ever noticed pixel stairs while HRD was enabled. Work: - Great for everyday work. - The screen is large enough that I can see everything much closer compared to a 13inch monitor. - I can see very small pixel stairs around images, but for normal usage and every day work, its good. Gaming (casual) - Even though this is not a gaming monitor, HDR capable games still look surprising well on this monitor at this price point thanks to its HDR10 capabilities. - I mainly used it on my PS4 Pro playing Call of Duty Modern Warfare, Mass Effect (Andromeda & Remastered version of trilogy), Tomb Raider, GTA 5 and all games looked very detailed, sharp, satisfying and pleasing to look at!!! - No lag, no after-image affect, and no discoloration. In other words, smooth and clean. Lighting - This monitor does get very bright! Enough to hurt my eyes! The Bad! - I ordered x2 of these monitors to use them simultaneously. - The first monitors stand broke about 5-6 months after ordering - The second monitors stand broke about 6-7 months after. - The monitor is on the heavy side and it is not light. Those plastic stands are cheap for sure and cannot support the monitors weight!!! - I was very upset that of all companies an LG part would fail on me so soon! - Others have experienced this, and it is true! Be careful about the stands! They break quickly! - Ive been using my monitors without stands and just angled so it sits upright, but not so much that it slips back down. Yes it sucks :/ - Im going to try to find custom stands to move them around. Other than that the stand issues, this is a great overall monitor for the price!

I use this monitor on a Mac Studio, but it also works great with Windows 11 on my Dell. Great picture, very bright and affordable.

My last monitor was 23 so this is twice as big in terms of square inch area. I actually have to lean back sometimes. No issues, and quality far exceeds what I need.

I.T. professional seeking additional screen real estate working remote. Living off a laptop screen sucks. So this was a cost effective method of being able to work in comfort for my eyes. Ladies and Gentlemen this is not a $400+ monitor so dont expect crisp video. Its a basic monitor that works well with great foot print.