Roxio Creator NXT 9 | Multimedia Suite and CD/DVD Disc Burning Software [PC Disc]

Unable to copy videos or get support help, tried and tried . Cannot use it because it will not download or whatever to do to get it to work. lost $144.00.

could not install. the numbers were not acceptable. contacted support and was told that the manufactor would contact me in 3 to 4 hours. Its been 4 days and nothing! No support of any kind.

The Roxio NXT9 software doesnt recognize MPG video files. I have used Roxio Creator 10 for many years, and that DVD maker recognized MPG files. When I create a video I always save it in a MPG format. The Roxio NXT9 software was advertised as an improvement to Roxio Creator 10. Its not since it doesnt recognize the MPG file format. It was a waste of money.

Love this product. Easy to build DVDs and movies.

I created a 25 minute long DVD video production. However when I tried to export it as a videowave the output kept freezing up at the 5:30 minute mark. Ive been trying to get help from (overseas) tech support via chat for about a week to no avail. I keep getting the same response that it have been sent to an assigned specialist. On a couple of occasions the response give me was a verbatim reply from the previous chat participant. It is all very frustrating and Im still waiting for a truthful response and repair.

Roxie has a problem with audio files and rather than fixing, want you to try and find out what file causes crash. Lots of comments on internet from users with same problem and Roxie not helping.

Easy to use and have been using Roxio since 2005

The Roxio Creator NXT 9 installation cd that I ordered from Amazon would not finish installing on my windows 11 computer. The certificate with the cd was outdated. However, with the CD and the installation code that came in the box with it on the cd sleeve, inside the box it gives you the url to download a copy of the software from Roxios website using the cds installation code. It downloaded for me fine and runs good on my computer, no problems found. I would give the order 5 stars except for having to go through the extra process of downloading the product.

easy load

I am familiar with the product, but one of the items did not accept the serial number, I called and was told an email would be sent after waiting for 45 minutes I called again and was told that it takes a couple of hours. Six hours later still waiting.