SATIN SMOOTH Professional Double Wax Warmer

Purchase and it worked well for quite some time. Had some wax that did not seem to work well. Contacted the wax company who sent us different styles to use. Found out it was the wax pot. At that point, we noted an odd odor that the machine was emitting. It was cleaned several different ways, according to manufacture instructions. Did not help. Contacted the company who offered they would refund us our money or we could mail the pot back, and they would replace it. This was a couple weeks ago. We have mailed the pop back, emailed them to the tracking number, I’ve been following up on it with no response from the company. We have called the company, we have reached out on social media, to no avail. In the meantime, do the amount of time (we were told it would only take days)that this is taking, we purchased another brand. Actually, quite disappointing with such a name brand.

I use Cerepil wax in the Satin Smooth warmer and always have a really hard time getting the empty pot out. And the tool that comes with the Satin Smooth warmer.....well there are NO instructions on how to use it to get the empty pot out. Very unhappy with this warmer.

After about a month of use one side stopped working.

Amazing product. I love this for my customers. Works great

Works great

Item does not work!!!!!! So frustrating!! Cannot get a hold of anyone at Satin Smooth to return item

Really enjoying this warmer at the salon. The ability of having two waxes ready to go in a streamlined unit works great for us as we have a hard wax in one and soft in the other. The warmer functions very well and doesn’t take up much space. We may even purchase a second one to expand our wax choices even further!

I bought this warmer for our day spa, it’s small and convenient. Heats up in about 15 minutes.

perfecta para mi negocio

Great