ТurboTax 2019 Home and Business - Only for Windows - PC - DVD (Turbotax 2019)

I purchased my 2019 Turbo Tax package from Ebay and had the same problem. The package wrapped and the security seal was not on the software box. I was about to order this one and thought I would check the ratings. Thanks to all of you I am not making that mistake again. I did notice one thing about the one I purchased. It does not say that it is new. The others I have ordered from ebay said new and so far not a problem. Turbo tax did tell me that the the codes were invalid and cancelled. I will download directly from turbo tax. I also have been using it for many, many years without a problem, but usually purchase from my local Stables store.

I received this CD where the box/CD were wrapped in plastic shrink wrap, but the CD case itself wasnt sealed. Not sure if thats standard or not. The instruction says to install from CD OR download and gives the License Code. While downloading from CD it NEVER once asks for the License Code. When trying to open a New Return I get an error code and it closes out. I uninstalled and reinstalled approximately six times. SO I uninstalled again from the computer and tried the download online route. This was the first time it came up to enter the code and it says it has already been downloaded. Since I NEVER had the opportunity to enter the License Code while downloading this seems strange. The CD is useless to me and has taken up a few hours of my day.

Everything I expected. HOWEVER, if you don’t have a knowledge of the forms your business used in the past, you may miss out on some credits you’re entitled to. By this, I mean that it will skip some of the lesser used business deductions. I had to search for one of the ones that gives me a pretty significant credit. And it does not carry this over to the following year. IMO, if you’re using this program every year, I would expect it to know which forms have been used in previous years and at least ask if I want to use it again.

The disk would not load on our computer. The notice said the access code to validate the software had already been used. Needless to say that was very disconcerting.

I have been using Turbo Tax since it first came out, way back. Always worked, always easy, until this year with this version. It is even being installed on the same computer as the last few years. I bought it, installed it, updated it and got this error when trying to start a new return. Uninstalled, reinstalled multiple times, no change. Returned it and got a replacement, same thing, same error, multiple times. I cant believe Intuit has produced a product like this after all of these successful years. I have submitted two support requests and have received zero response over a 2 week period. I returned this twice, because it would not work both times. Went to another local store, purchased the same thing and noticed the box and security is very different, this one has no security seal, the store bought one does. Took it home, installed much faster than this one, the local one asked me to enter license code, this one did not and the new one installed and worked flawlessly the first time. I was in and working in about a fourth of the time. I am quite convinced that these versions on Amazon are not real, legitimate versions, but tainted copies. STEER CLEAR of the versions on Amazon.

The number code wasnt valid so i had to get help through support and thankfully they gave me a new code

FRAUDULENT CD - LOST ALL MY $$$ DO NOT BUY!!!!

I have been using this item for years and love it. Customer service at Amazon though really sucks. I tried to call them about this item but no one was there to answer the phone!

TurboTax is an excellent tax software if new and not used. The supplier of this software sold me a used software and accordingly cannot be downloaded. Requested another copy but the same result -cannot be downloaded . Both of the software have the same exact license code and no security device for the box. This was FRAUD. I am afraid to buy now from Amazon. Amazon should screen the supplier. Learned my lesson.

I gave it 3 stars because i had to call intuit to get it fixed and they dont like to support product not purchased from them. Ive used the product for 15 years or better and have great luck