Wemo Insight WiFi Enabled Smart Plug, with Energy Monitoring, Works with Alexa (Discontinued by Manufacturer - Newer Version Available)

In spite of great difficulty in getting it to work, I rate this product 5 stars because it DOES work and it solves a problem. I got it because the Amazon Echo now offers voice control over switches like this one which show up as devices connected to your homes wifi. With the device I hoped to be able to turn a light in our living room on or off, making it easier for an elderly person to control it. First problem: I need the WeMo app. Not available on the Belkin web site. I suppose more experienced users would have gone to Google Play for the android app first, but it didnt occur to me for a while. Second problem: The app on my Android phone said it was installed but it couldnt find the Belkin WeMo Insight Switch. Lots of plugging and unplugging, uninstalling and reinstalling, and finally it found the switch. The light that it controlled could be turned on and off by the manual button on the Insight Switch and by the app on my phone. Third problem: Alexa, the Amazon Echo device, could not find the device when I said, Alexa, discover my devices, as Amazons instructions specified. Again I tried unplugging, replugging, deleting the app, reinstalling the app, and finally, just when I was prepared to return the device, the Amazon Echo said it had found the device. Im not sure exactly what combination of bumbling finally worked, so I hope I wont have to do it again. The Belkin web site was not particularly helpful for this problem, and I couldnt find anything on Amazon that was helpful. But now it works. We can turn a light in our living room on or off by voice. I feel as if I have won a great victory.

I bought this from Amazon Warehouse Deals - packaging damaged, otherwise like new. It arrived on time. I downloaded and installed the WeMo app on iPhone 6. Then I plugged the WeMo Insight Switch into 120VAC, and the WiFi light blinked green for 30 seconds, then blinked yellow. I never saw the device listed under the Settings:WiFi tab for iPhone 6 or iPad Mini Retina 2. The WeMo app never saw it either. Using Net Analyzer on the iPhone 6, it never appeared on my network. I tried entering the WeMo ID in Settings:WiFi to find the device manually, but that didnt work either. After waiting on hold for 27 minutes, a Belkin service tech answered and told me to reset the device by holding in the small button on top for 5 seconds with the device unplugged, then for another five seconds with the device newly plugged in. This caused the device ID to appear in the Settings:WiFi menu on the iPhone 6 (and iPad Mini Retina 2). After acquisition, I was able to get the WeMo app to recognize the device. It now works properly. Some caveats - If the device doesnt appear in your WiFi, use the reset button/procedure outlined above. Have your WiFi network password available - the WeMo app will need it to connect to the device. It will be easier to do your first network connection with the device plugged in near your router. There is NO WeMo app available for iPad. Youll need to control WeMo devices with your iPhone or Android phone. ********** UPDATE 4/24/2015 After a power outage, the insight and switches gave us a bonus - they now come on at midnight every night, in addition to following their previously programmed rules. Ill try the reset procedure again and see if it cures the problem.

When the WeMo Insight is working, it works great and is incredibly convenient. On the other hand, its flakey, a pain to setup, and hard to troubleshoot when something (frequently) goes wrong. Most recently, after about four months of working flawlessly, a power outage today somehow put the device into factory reset mode. After setting it back up again, now its being flakey about connecting to my network. <sigh> Pros: Very convenient to be able to turn things on from anywhere, even when not home or laying in bed. Scheduling feature is great and lets things just magically be ready for you when you want them. Cons: WiFi connectivity is horrible. There are spots in my house where my phone gets wifi just fine but this Insight switch cant connect. LED indicator lights arent terribly helpful when trying to debug all but the simplest of problems. Very touchy when it comes to two phones separately controlling it. Gets very confused if you turn it on with one phone but family member tries to turn it off later with another. Boot up time is slow, adding frustration when trying to troubleshoot problems. If Belkin would work out the kinks in this device, itd be awesome. Until then, I cant recommend it.

The Insight Switch itself, once you get it up and running works great on its own (more about this later). Getting it set-up is another story. When I received the three Insight Switches they, naturally, needed firmware updates. The issue was two of the three switches crashed during their firmware updates. I had to end up dealing with Belkin email support and having to perform MULTIPLE hard resets. The major issue with these switches is the WeMo technology itself. Unlike Z-Wave or Zigbee standards, Ive discovered the only phone applications that work with these switches operate WeMo switches only. Z-Wave and Zigbee standards offer interoperability with other Z-Wave and Zigbee devices (i.e., can control your lights and switches with one app). Ive searched high and low for apps that control both WeMo and Zigbee devices and they simply dont exist. Long story short, be prepared to have at least TWO apps to control your home.

Been looking at this product for a while, but read some reviews where people were having problems with it, so I held off. May of 2014, I decided to press ahead and make the purchase. Instructions have a mere 4 simple steps, so how hard could it be? 1) Plugged in the Switch; 2) Downloaded the app; 3) In Settings, I selected WiFi, then Connect to WeMo network; 4) Launched the WeMo App to complete the process. Sorry, no go. Backed out and re-tried the Launch several times, but I kept getting booted out. Re-started my phone and tried again - no go. Deleted the App and downloaded it a second time; Launched the App and was informed it needed a system upgrade, but I was finally in. To test the system, I plugged an incandescent light fixture into the WeMo Switch and was able to turn it on and off using my iPhone (pretty cool) from about 6 away. OK, not all that impressive. After downloading a second system upgrade that popped up, I then enabled Remote Access, walked to the far end of our property (about 300 ft.) and turned the same light on with my iPhone - at least the indicator light on the App said I did. Walked back into the house to see the light ON! This is as far as Ive progressed with the WeMo, so until I use it further, nothing more to add - other than JUST KEEP PLUGGING AWAY WHEN INSTALLING AND SETTING IT UP... YOULL GET THERE SOONER OR LATER!

The device itself works well once its set up, but the setup process was very buggy, for which I dinged it a star. I actually had to uninstall the software from my android phone, reinstall it, and go through the entire tedious process a second time (after spending a half-hour troubleshooting) because it somehow flaked out the first time through and just would. not. work. Once configured, the WeMo has worked pretty flawlessly. I use mine with my Flavia coffee maker, since I have Hue bulbs for my lights. I can tell Alexa to turn the coffee maker on from anywhere in the house thanks to our two Amazon Echos. Could I live without that functionality? Of course. But it does save me some time and effort, so I can be doing other things. By the time I get to the kitchen, the water is hot and I can immediately use my beloved Flavia machine to make my coffee, tea or cocoa.

UPDATE 2/17/2016 I am now up to 5 of the Insight Switches and 3 of the Light Switches. They continue to work great, no problems with dropping from the network, no problems after power outages, etc. We use the Insight Switches to turn off power to heaters and heating pads/blankets overnight to ensure they have no power for the sake of safety. We use the Light Switches for our outdoor lights to turn them on at sunset and off at 11pm. We also use an Insight Switch to turn on our bedroom lamps a few minutes before we turn-in during the week. Thus far we have had zero issues. ORIGINAL REVIEW I purchased two of the Belkin WeMo Insight Switches several months ago and am quite pleased. I have worked in the technology and information security sectors for 17 years now. I have installed, configured, and played with more networks and gadgets then I care to admit. Being a techie that works on tech all day long, I dont really have much tolerance for fighting technology in my personal life. All of my gadgets at home were completely chosen because they are simple, easy to use, and maintenance free. That being said, one of the things I evaluate a product for is how user-friendly that product is for the average user. I found the Belkin setup process is be very straight forward and easy. Simply plugin, join your phone to the new Belkin network, start the WeMo App, find the new WeMo device in the list, join it to your wireless network, and that is it. The WeMo app even moves your phone back to your wireless network for you. The app detects new firmware immediately and I found the update process incredibly easy. Each switch can be given a unique name and you can even assign your own image as well, for quick reference. Right now, I am putting my Insight Switches to good use for the holidays. One controls our Christmas tree lights and the other is controlling holiday lights on a separate display. I configured both using the rules engine in the WeMo app, which I found pretty easy. Rules are set to turn on the lights at a particular time in the morning and turn them off at a particular time at night. If I had any gripe at all, it would be that I wish there was some level of authentication between the WeMo app and the WeMo switches. Since these devices are only accessible on your network, there is no real fear that a hacker is going to gain access to your switches. However, anyone that is on your wireless network and has the WeMo app can control the devices. So I will have to keep an eye on our mischievous teenagers when they come home from college for the holidays. ;-)

Firstly , AMAZON is smart not to allow reviewers to assign no stars to reviews because if I could I would do so for this POS in a heartbeat . Secondly , the hardware is solid and robust and based on the specifications can handle the 15A a/c that my refridgerator will draw while the compressor is running . Finally , the software . Dear lord the software . Without a doubt the absolute worst piece of programming issued to consumers EVER produced . No user friendliness whatsover even after so called firmware updates to set up an off/on schedule almost made me throw the thing in the garbage. Every single reviewer who has given this piece of junk less than 2 stars is right on the money , so after an hour of my life wasted and $57 gone to the thieves at Belkin I eventually ended up plugging in ol faithful Intermatic DT620 Heavy Duty Indoor Digital Plug-In Timer ( http://www.amazon.com/gp/product/B004TGO6RY/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1) into the Insight since it already had my on/off schedule and just set to Insight to email me when a power failure occurs so I can turn it back on remotely . Finally , the next moron at Belkin who tells me to use IFTTT to control my on/off times is gonna read some words via email thatll make their heads spin .NEWS FLASH : the average consumer wants to buy a product , set it up and then forget about it . Telling me to write recipes is ridiculous .Granted I know how to do it but the WeMo app SHOULD HAVE THAT INCORPORATED IN IT JACKASSES!!. For the love of ...sigh ..

I use this to control a tower fan in my bedroom. I use the iPhone app to set a timer (to turn it on around bedtime and to turn if off in the AM just before my alarm clock goes off). I used to use an old school timer (the one with a dial where you had to pull out plastic notches whenever you wanted the outlet to turn on and off) but if we had a power outage, it would lose track of time. This one solves that problem. Also, you can manually turn on and off using the app or touching the power button on top, so you arent beholden to the scheduler. It was fairly easy to set up, easy to update the firmware when needed. Lastly, it tracks usage (watts), which is interesting to look at. The iphone app is a bit slow to load on my 4S and if you leave the app to go do something else and come back to it, it has to open from scratch, but all in all Im real happy with how it works. Then again, my phone device is a few years outdated, so that may be cause. If they could get the cost down, Id buy more of them for my home, but in the meantime this is really the only device I need on a timer so...

UPDATE: 3/28/15 ive given this Wemo Insight WAY MORE than a fair shake. ive sincerely tried. unfortunately, this thing is a total piece of crap and waste of your money. id abandoned my original application (described below) long ago, and just tried to use it as a timer on a floor lamp in my bedroom. what a joke. even running a simply daily schedule (Rule) the Wemo may or may not turn on/off the light. whats worse, recently its begun turning ON the light at random—as in, in _the middle of the night_ i awaken to this light the Wemo has inexplicably turned on for no reason!! ive installed the latest firmware, restored the Wemo to factory defaults via a hard reset, and deleted and reinstalled the iOS app... nothing fixes the problem(s). if you thought Wemo might be the answer to your (modest) home automation aspirations, think again and look elsewhere. your money is far better spent on an inexpensive—and RELIABLE—digital timer. (ive bought four more of them since first buying this POS Wemo.) please, Belkin: stick to cables. ORIGINAL REVIEW: as a gadget guy, i thought this would be brilliant... not so much. i tried to use it with my wifes grow lights she uses for germinating seedlings in spring: its 3 sets of 100W fluorescent tubes—300W in total... far, far below the WeMos 15A rating (1800W max load on 120V line voltage)—plugged into a power strip which i then plugged into the WeMo. the WeMo only works if ONE set of lights is on. anything more and it turns on and immediately shuts off. after an hour + with Belkin phone support, repeating the SAME information over and over to the SAME rep (who still failed to understand) they tried to blame it on the power strip (which works fine with all 3 lights when plugged directly into the wall). so i checked the brand of power strip at the reps request: lo and behold, its a Belkin too!! what a joke. in the end, i got a case # and a promise of a call-back which never happened. went to the hardware store and bought a digital timer for $10—works perfectly. Belkin has a long way to go with WeMo. god forbid anyone plugs a space heater into this ticking time bomb.