Wireless Earbuds Bluetooth 5.3 Ear buds 2023 Built in 4 ENC Stereo Microphone Bluetooth Headphones in-Ear 42H Playtime with Charging Case IP7 Waterproof Mini White Wireless Earphones for iOS Android

Wireless Earbuds Bluetooth 5.3 Ear buds

1.How can I troubleshoot when experiencing charging issue?

-Remove the protective film from the earbuds.

-Clean the earbuds’ copper charging pins at the lowest part of the stem and the pogo pins inside the charging case with rubbing alcohol to ensure the earbuds are charging properly.

2.How to connect to a new device?

-Turn off the Bluetooth Setting of original paired device.

-Turn on the Bluetooth Setting of another device.

-Search again for the pairing name "J8" and click to connect.

3.What should I do when both earbuds fail to pair with each other or occur connection related issues?

-Usually you just need put both earbuds into charging case, then take them out, both earbuds will automatically get paired with each other successfully.

-If it still not workable for you, please kindly reset them.

4.How to reset the earbuds?

-Put the 2 earbuds into the charging case, then long press the left earbuds off, then long press the left earbuds on, 2 clicks on the left earbud to complete re-pairing, then take out the right earbud and wait for the earbud to pair