Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen
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Albert Mitchell
> 24 hourI can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.
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LoveS
> 24 hourSometimes the pen bugs out after a few seconds of using it, but it should start working again once you put it back in and take it out again.
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Timothy C.
> 24 hourFinal Update:
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Xenia De Gracia
> 24 hourHorrible experience with this laptop. It just died this week, with all my information on there.
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V Gonzales
> 24 hourThe display on this laptop is amazing! The colors are vibrant and the lines are definitive.
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Sarah
> 24 hourLook, this is a really cool concept for a laptop. A laptop for creators and artists to be able to take their work on the go, that’s what this laptop advertises itself as. It presents itself as a laptop, but with the desktop power to be able to handle heavier programs. The screen moves and comes out for whatever it is you need, but the reality is, the laptop is too compact to truly be able to handle my programs. Simply running things like Adobe Illustrator or small games and the laptop’s fans are louder than the actual fan in my room. I also quickly ran into audio issues, and the laptop itself has stopped playing sound out of the speakers entirely. I’ve only had the laptop for a day. Acer has produced many good laptops that can handle resource-heavy programs/games, and their Concept D models haven’t all been bad, but I believe this one just seems to be a simple laptop with a few more buffed specs. If you’re looking for a sleek compact design for good day to day laptop, this is a good choice. But as for anything much more than that, you’d probably be better off with an actual heavy duty gaming laptop.
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SR
> 24 hourI LOVED this laptop and got it for a great price! Im SO BUMMED that I have to return it. As others have stated, I get fairly frequent random graphics card detection issues and system crashes (BSOD). I STILL wanted to keep it anyway but I never know when itll just randomly crash as Im working on it. Its too bad. Sending it back.
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Andrew
> 24 hourI love this laptop!
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Alec
> 24 hourAs an engineering student who does some video editing for fun, this is the best designed laptop Ive ever owned. The ezel screen hinge carries this machine from a decent notebook, to a flagship 2 in 1. I highly recommend this on the following criteria;
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Mindi
> 24 hourI love this computer. Had the speed to run my programs to design items and my kids love that they can work on homework and write it problems.