Bookkeeper: Easily Manage Your Business Finances
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S. Schwab
> 3 dayThis is the worst piece of software I have ever used. It simply doesnt work. Basic program is impossible. Once you input anything you cannot change it. Tax tables dont work at all. And customer service and tech support keep you on hold for an hour and solve absolutely nothing. Im now working on getting my money back. What a waste of time and effort this junk is.
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Earl Stillwagon
Greater than one weekIt works once you get some kind of training, the one I purchased did not come with any book instructions.
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Corey
> 3 dayhave to buy certain check paper that is very expensive
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Miss Mozelle Bauch
> 3 dayWindows 10 no longer supports software requiring Security turned off. This software requires the safety feature to be turned off to add an email address to the company file. I did not get too much further beyond setting up 2 startup companies due to time and information constraints. Not the most user friendly software I have seen. However, for the money, it is decent. Will be able to tell more as time permits for working with the software.
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joe63
> 3 dayGot 2014 version today. I dont understand what all the negativity is all about. It installed perfectly, it works flawlessly. Im running it on windows 7 ultimate,8 gig of ram, and i have had ZERO problems
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Christine
> 3 dayOh, how I wish I had heeded the reviews I read. I dont have payroll, so I thought it would be okay. Boy was I wrong. Its been 2 months and I still cant figure things out. Probably the worst is that I cant correct or change anything. After days, I finally figured out how to delete an invoice and a payment, but the payment still appears in my reports. I used Quickbooks for years but my computer crashed and I could not afford to get a new version. I thought this would be a great alternative since I have no employees or inventory. Its a simple service company. I have not figured out how to input balances in my chart of accounts. The program adds up all my balances and then gives me an error message because my net balance isnt zero. Cant get any help. I email questions with no response. I call and nobody answers. The users manual wont open, although one reviewer said it was a waste of time, too. Looks like Ill have to spend a few days creating my own bookkeeping system in Excel.
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rosy
> 3 dayI could not use it because it wont print checks and thats the only reason I bought this for. Useless
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A. Cornwall
> 3 dayI gave a one star rating to get your attention. Its two stars at best, and I simply dislike it. As of 05/02/2015 I purchased the latest version of the Avanquest Bookkeeper Software. I was quite disappointed. Be forewarned that: 1. This program has severe limitations in templates 2. Output options for printed documents also deeply limited 3. Graphics options for personalization is extremely limited; probably because they want you to buy logo software program they also sell 4. Workflow has a printing glitch; printing is delayed by a make selection screen that halts your workflow, then sort of reboots before giving a final printing option. This is very, very annoying as youll see. 5. THIS PROGRAM IS NOT INTUITIVE NOR USER FRIENDLY. It may have a simple user interface, but the LEARNING CURVE IS STEEP due to poor design. 6. You will have two Help options for this program other than customer support (see below). The first is the Help Topics sub-program, which is entirely minimal and inflexible. It is useless. You will learn this program by trial-and-error. The second is the FAQ online option at www.avanquest.com. The Help menus here are more extensive and informative, but frustrating in the event you arent familiar with the program to begin with (pick your poison!). 7. Do no expect discount options on future upgrades. Besides, you wont want one. **8. Above all else, be warned: there are no free customer support nor direct contact options other than by e-mail. Tech Support costs $10.00 - $20.00 out of the box, AND you will definitely need Tech Support. This accounts for the programs low initial cost, [and] even though theyre taking your money again, be prepared to hurry up and wait. One caveat: www.http://accounting-software-review.toptenreviews.com/small-business/bookkeeper-review.html reviews many buying options BUT will not warn you about serious program flaws. It also has fake vendor links which redirect to companies like “Herman Street” which sell obsolete software at inflated prices lacking serial nos. and purchase documentation. Read as much as you can elsewhere and buy carefully (i.e., Amazon) Final word: I use Intuit for its merchant services, with which I am quite pleased. I bought Bookkeeper out of desperation and was somewhat prepared for it to be a throw-away or tax.write-off. It has succeeded. Based on reviews Ive read, and my personal experience with Intuit as a vendor, I strongly urge you to make the Intuit purchase. There are cloud and one-time ownership purchase options if you desire. Unless you have an accounting background, YOU MUST audition these programs first, because Intuit particularly, is very complex and will almost certainly require assistance with installing even the trial version (especially if you have no pre-existing software from which to import your data). ~~~~~~~ 5/7/2015 UPDATE: I contacted Avanquest two months after my purchase. This is their response: Thank you for contacting Avanquest Technical Support. We apologize for the inconvenience. BookKeeper version 11 is a discontinued version that we no longer support. We will not be able to help you. I have requested an up-to-date replacement, but was denied.
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D.Mush
> 3 daySadly, Im very accustomed to QuickBooks, but I cant afford it. I tried this after using an Excel spread sheet for nearly a year, but I sent it back. This program just didnt give me the information that I needed. Would I recommend it? If youre new to bookkeeping, yes. If youre used to QB like I was, Id have to say no.
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Sunshine
> 3 dayThis program sucks! I downloaded it and once I tried to open the programs... A message displayed stating that the IP address and email is no longer valid... I couldnt utilize the programs at all due to this.