Fisher-Price Hearthstone Swing, dual motion baby swing seat with music, sounds, and motorized mobile [Amazon Exclusive]

My son is 2 months and weigh about 13lbs. This thing looks and sounds like it’s going to fall apart. The legs are definitely wider than expected. We love that it can swing straight or side to side.

It is beautiful and perfect accept for the mobile doesnt seam to work propperly it clicks and sticks. My daughter said she will contact company to see if they can replace part. They are normally good at making sure customers are happy with the products.

Received the Fisher-Price Hearthstone swing as a baby gift and was excited to get it! Swing is sturdy built and what we love is the basket our baby goes in; The basket is absolutely perfect with no complaints and only praise. For while the swing lasted our baby loved it. Easy, smooth motion in all configurations with the center piece there to assist in our baby having something to focus on and help get to the sleepy stage. We did not use the noise functions as we had a white noise machine, but I did note the speakers are plenty loud enough. IF the swing was still working today Id say five (5) stars! However, after almost 32 days of use the swing has not stopped performing its main and intended function - being a swing. Regardless of power supply or battery operated the swing will operate for about 3-5 seconds before a weird noise in the motor area occurs and swinging ceases. After about 5-8 seconds of no motion the swing will start up again; Repeat said cycle till insanity begins or your baby goes to crying. I called Fisher-Price and was initially concerned with the representative and their scripted troubleshooting. However the representative was very understanding and patient with me as we worked through the steps. I sought to buy parts myself to repair or see about a replacement only to find this model is discontinued with no parts available! That said if Fisher-Price discontinued the product WITHOUT a direct upgrade replacement their has to be an issue that they saw whether it was sales, swings breaking, or possible other concerns. Fisher-Price was awesome in that they are sending another swing of an entirely different model and design. While the replacement being sent is portable we never intended on a portable swing or one of such a design (basket especially). However Fisher-Prices understanding and willingness to help was awesome! I will definitely buy another Fisher-Price product again and I hate it the Hearthstone swing has broke on us! All the Hearthstone is now is a simple place to put baby while we are preparing things (bottles, items for a trip, etc.). I sure do wish it was still a swinging swing, but well see how the replacement goes!

So I’ve received a replacement because the first one had faulty issues with the power button, now my problem is that the insert for the swing has torn in the wash, this is my second time washing it. Is there any way I can receive a replacement or buy the insert?

It was easy to put together. Took me 34 minutes to assemble. Hardest part was getting up and down to put it together, being 7 months pregnant lol. Its super cute, hope the baby likes it as much as I do!

It’s the only way the baby sleeps without being held.

I have one of the older models with owls hanging on it, but this is the closest I could find on Amazon. My 1 month old HATES front to back swings which is what we tried before this, so I didnt know if she would like it, but this thing is MAGICAL. She loves the side to side swing setting and the music, shes just started to pay more attention to things visually and the owls going in circles above her captures her attention everytime :) its my go to if I cant calm her down and it works almost every time! If you have a new baby I highly suggest getting a swing like this with side-side and front-back swinging because you never know what they will like,

My daughter loves it but one of the legs wont touch the ground and motor near mobile has a crack. Ordered a replacement hopefully that one will be perfect. *So another issue its not swinging back n forth just the side to side and the speed is all the same at whatever you put it to. Praying the replacement works or Ill have to send this back. $200 wouldnt think Id have so much issues.

Bought this for my second great grandchild. Its adorable and just what my grandaughter wanted

Great swing alot of options just big