So so so SOOOO pleased with this printer. Id set aside an hour and a half to mess with it to get it set up an for a good mid-set-up frustration cry, it took less than 20 minutes to go from sealed box to spitting out shipping labels, even WITH a small cry out of relief in there. The manual directs you to their website for the Android/oS app. The page just says to go to the app store and download an app which is very succinctly simply called Shipping Printer (icon is a black printer w blue paper). Theres nothing else on their website of relevance to set up so save yourself some time and just download the app. As per a tip on here I just screenshot the label, rotate and trim it in my Gallery, and then once the app is open you just hit file, pick your image, click the next arrow, then click print. Easy parcheesie. Idk if theres a way to bulk print or not, but at the bulk Im shipping Im not fussed to find out. It spits out labels lighting fast, and while they could be a little darker theyre still plenty dark and totally readable. Another cool thing is it comes with a USB to USB-c (newer phone port) adapter so you can actually plug the printer straight into your phone if you dont have a computer, and connect that way if you dont have blue tooth or its being buggy or whatev. AND it comes with a USB protector thing. And a good-size roll of thermal paper. Absolutely no complaints. Feels well-made and sturdy and looks like one of those Glade aromatherapy smoke things.

Boy do I LOVE this product!!! It has saved me so much time and frustrations with tape guns. We have an online shipping business and I could not be happier with the time and I am sure money it saves me!

It says it comes with software but it doesn’t we had to subscribe to a monthly subscription software bad advertising very disappointed

Works amazing with the Mac and Amazon! Easy to set up and use!

Bluetooth doesn’t work 50% of time. It doesn’t support basic pdf, fedex or eBay labels. Driver crashed windows 10, mouse and the monitor. It wastes 4-6 labels before printing. It won’t print full 4x6. Only 1/4 section of 4x6 label. I did set it to print 4x6. They sold me a used one in a new box. Manual has 2 warnings per page. It tells you how much this printer suck.

This product does not work with the drivers provided and there is ZERO tech support. This was a total waste of time.

Yhis seemed to be a nice printer. The test print looked nice. However, this did not work for our church Check-in system with a tablet.

Me gusto mucho ya que es fácil y práctica de usar . La imagen de muy buena calidad .

This device harkens back to the 90s in some ways. I havent had to touch com ports in ages. Its fairly easy to configure the device but you have to configure it over USB before you can get it working over Bluetooth and then you have to manually change the com port to match the Bluetooth com port. Aside from the install being a bit daft once its setup I can now print labels for various tasks besides just ups/FedEx. A worthy purchase imo.

Downloaded the requisite app, and device appears on phone screen as being connected. However, the printer and phone did NOT connect. Called customer disservice 800 number, was told to leave a voicemail so they can call me back at an inconvenient time for me. Impossible to complete installation process. Returning this piece of junk.