Microsoft Surface Pro 7 – 12.3 Touch-Screen - Intel Core i7 - 10th Gen 16GB Memory - 512GB SSD – Matte Black

I was very excited to get this as i was planning to use it for my small business. I recieved the device in early June and everything seemed fine for the first 4 weeks. Then I started noticing the fan was getting loud while it was on but I thought maybe it would go away. It just got louder and stayed longer. I was past the 30 day Amazon return window so I went through Microsoft directly. The told me to send it back to them and they would send me a new device. Instead they sent me a refurbished device. I was unhappy with this since my brand new device was less than 2 mo the old and i dont know anyone that would pay over $1000 for a refurbished drvice. After speaking to several people, getting transferred to wrong departments and getting hung up on several times I was finally told that there is nothing they can do. I am an extremely disappointed customer and will never purchase a device from Microsoft in the future.

The store make a mistake and send me instead of a i7 16ram and 521gb

The first one failed after 11 hours use. Failed to enter bios. Would not go past the surface logo on the screen. Amazon was great at helping troubleshoot but the machine did not make it.

Ive been playing around with this Surface Pro for a few weeks now. I am very accustomed to the more traditional laptop form factor, but when I got the chance to try out this Surface I decided to give it a shot.

I bought this June 13th. Come July the screen started to black out and come back. By the end of July the screen stopped working entirely. I sent the seller a message after talking with amazon. The seller requested I conta t Amazon customer service again. I had a used Pro before from a different seller. It worked great for over a year until it was stolen. I do recommend the Pro but not buying from this seller.

Best laptop

I really like the functionality of this tablet, and the fast speeds it can do things. It runs windows, so be prepared for lots of updates all the time.

Love this, works great functions properly. Love that it has a bunch of ways to connect, windows and touch screen work great with work.

love my new table, had the first one from my son four years ago and it worked perfectly.

Very happy with this product, a perfect solution for my college kid!