S-ZONE Vintage Canvas Messenger Bag Shoulder Bag 14 Inch Laptop Briefcase

This is a great durable bag with lots of storage options. The only things I would improve is adding a pocket for a water bottle and have the rear pocket go the full length of the bag. It only goes about half way down the bag. For the price of this bag, you cannot beat it.

Used for I pad, headphones and accessories. Plenty of room, quality product, made to last.

Commute to work.

Okay- the Customer Service and Service Recovery here was amazing. I posted my disappointment with the broken buckles on this bag on my review. Within a few days, a representative (Jack I think) reached out to me from S-Zone about the concern. They were extremely eager to take care of this concern and make certain I was satisfied. They shipped us a new bag within a week and my husband is back in satisfied land with this really nice looking bag. Thank you S-Zone for your attentive customer service and your willingness to efficiently take care of our concerns. Unfortunately I am disappointed with this beautiful bag. Not even 9 months old and the buckles are broken on BOTH sides! My husband loved this gift, but it’s already double broken. The springs no longer pop this part of the attachment out so it doesn’t stay locked shut. Does the company give out replacements? Or is it under warranty?

Update as of 8/13/17 Once customer service heard about my problem, they did a good job of letting me know a replacement bag was on the way. I really like the replacement bag AND I really like the customer service. Well done! Love the bag. Looks amazing. Would give it 4 or 5 stars. However, the stitching where the strap connects to the right side of the bag is becoming loose and will certainly fail soon. The left side of the bag is rock solid. Id love for the company to send me a replacement bag.

This bag seems to check all the boxes, except one. It is hard to rate because it I DO really like the bag. I bought the dark grey one. The first day I wore black dress pants so I didnt notice the dye rubbing off. The second day I wore light aqua jeans (not easy to replace) when I got home I realized the problem. My pants looked horrible. I immediately washed them and most of the dye washed out but it is sill very much noticeable. Today I will be washing them again with a stain remover. Hopefully it will work. I just thought it would be nice to give future buyers a heads up that they might have a problem. Other than that it is a very nice bag.

so large and holds so much made very well too

Gift

This is not our first piece from s-zone. I bought this as a new bag for work. It looks very vintage and stylish and can hold everything that I need. I’ve gotten various compliments on the bag, however, upon receiving the bag, it had a minor defect on the strap. We reached out to the company about doing an exchange for a replacement. They were very responsive and courteous. After discussion about the minor defect (and conveying to their production team), they asked to send us a new bag for our inconvenience. They really did not have to and I am so grateful for their generosity. We will continue to look for products from them.

The bag seemed well made however, after only one day of use the outer buttons on the exterior pocket of the bag fell off. Good thing there is a zipper so the contents don’t fall out but still poorly made.