Shark CH963AMZ 2-in-1 Cordless & Handheld Vacuum Ultracyclone System, Ultra-Lightweight and Portable for Car and Home, White

Works fine on bare floors but doesnt do much of anything on even the thinnest of area rugs, let alone carpet. Very disappointing.

This thing is perfect for quick touch-ups when you dont want to grab your big vacuum! I use this in my kitchen when a mess is made and my laundry/mud room which is always so dirty with people tracking in and out and dust from the dryer. I am so happy I bought this and the quality is exactly what Id expect from Shark brand. I LOVE that it has the handheld attachment built into it. Easy for my kid to grab and do his chores too. Doesnt work on carpet, only for hard floors.

Listen! I rarely write reviews but this little charming machine deserves 10 stars! Both myself and baby have very bad allergies and I’m constantly running my two roombas. I’ve noticed I was still pulling out my corded shark vacuum to get what the roombas missed. This vacuum is amazing. It gets under all of my furniture, picks up every piece of dog hair or crumbs. It works very well on area rugs and even better on the mat in my dogs kennel. I vacuum her kennel every morning and every piece of hair is picked up. I wish the battery lasted longer than 20 minutes but I’m able to vacuum the first floor of my house with no problem. If you have kids or pets, this is a must. Dog hair is no longer an issue. This vacuum gets used several times a day. You won’t regret buying this!

Hello: I have purchased Shark CH964AMZ 2-in-1 Cordless & Handheld Vacuum Ultracyclone System on July 12, 2022 on Amazon.com. I have hardly used it (not more than 4 times) and now notice that the battery on the cordless unit is not charging. Since the product is fairly new (less than 6 months old), I have called customer service at Shark to inform, discuss , troubleshoot the issue via LIVE VIDEO CALL and the final outcome of the is: a. According to the representative, the charger to the handled unit might be faulty and hence not charging the cordless vacuum. b. The charger needed to charge this handheld (COREDLESS) unit is considered as an ACCESSORY. c. According to the policy of SHARK WARRANTY, accessories are NOT COVERED under warranty. d. Only the main unit or the CORDLESS vacuum is covered under warranty. e. Since the issue is with the charger which is an ACCESSORY (per troubleshooting steps done via LIVE VIDEO by the representative), even though the UNIT is less than 6 months OLD and it would not have mattered even if the unit was a month OLD, I was told that the ACCESSORY (CHARGER) should be purchased. f. I find it difficult to understand how the system as a WHOLE which should technically include Handheld Vacuum, Charger and Stand does NOT have the same warranty coverage. This is because, a handheld unit is PRACTICALLY USELESS WITHOUT A CHARGER. And if the CHARGER STOPS WORKING, even though it is only 5 months old, how could even possibly prove that the HANDHELD UNIT IS FAULTY (SHOULD THAT EVER HAPPEN) without a CHARGER? I would like to note my personal experience so that people are aware before purchasing this product and what could potentially happen in the event the same issue surfaces. I would NOT recommend this product. I was offered to purchase the ACCESSORY (CHARGER) and I have denied to do so because I should not be paying for something that is so UNRELIABLE and stops working within 6 months or less.

I have hardwood floors throughout, a rug in the living room only. 2 dogs to boot. My issue is the length of time for the battery. Either 30 minutes comes really fast OR the overnight charge out of the box, was maybe 15 minutes of use. UGGGG. Use wise, easy to get under the bed, and to take apart for the handheld. Pro, the handheld works a bit better that when part of the vacuum. Con, unless the handheld is held just right, not everything is getting sucked up, so I get to also carry around the attachments to get the baseboards...so much for my convenience. Would happily pay more for something that works the way I need it to- uggggg!!!

Suction seems good. Not sure the battery last as stated but works pretty good on hard flooring. It doesnt cover a large area & is a bit noisy rolling across the floor.

We do not have carpet in our house so we do not need a big spinning brush vacuum. We ordered this one on sale and for the most part love it, it picks up they dirt and small items off the floor just fine and is very agile. However, within a couple of weeks we broke one of the clips that hols the main arm on the motor so every time we picked the head up off the ground the it would fall off. There was no misuse of the vacuum just normal, daily touchups. We did have a replacement arrive today so hopefully it wont happen again.

This is a great vacuum for hardwood floors / cleaning up messes quickly! Love it for quick cleanups with the kids and dog! The 3 different uses / attachments work great for all spaces. My main complaints are the battery life is not the best, I don’t have a large house and it usually does not allow me to complete the 4 rooms without a charge- it also MUST be plugged in after every use. I’m not a big fan of the charging setup as it is just a cord that plugs into the top and just lays out unless we put it up or it’s plugged in, which is not the most convient. For the price, it does feel cheaply made and I feel battery setup / life should be better. It also does not work on rugs, which I have a few of. It will suck up a mess but it is not sufficient for cleaning / removing pet hair or debris from anything other than tile / hardwood floors. All in all I give it 3 out of 5 stars! I love it for hardwood and the lightweight / ease of use, but wish again for the price it was an all in one vacuum’

Mainly used on an all tile living area and garage floors. Great and very easy to handle.

I bought this in July of 2022 and use it regularly at least once a day. I have a cat at home and her fur and litter gets everywhere. The vacuum was great at first, but now the suction isn’t as strong and it isn’t picking up the litter as easily anymore. I’m a bit disappointed because it hasn’t been a full year since I’ve had this product.