TREATLIFE Smart Dimmer Plug Outdoor Smart Plug Works with Alexa and Google Home, Light Dimmer APP Remote Control, Max Power 400W, IP44 Waterproof for Dimmable Outdoor Lights, Floor Lamp, Table Lamp

I purchased this dimmer for my outdoor string lights. I was able to utilize the app to set the dimmer level and a schedule for it to turn on and off. It worked great for a few months but then it wouldnt dim anymore. It ran at 100% brightness. There customer service was fantastic. They had me try a few things to correct the issue but when that didnt work, they immediately sent me a knew dimmer, free of charge. The new one has been working as expected.

The product was being used to control a patio light string and a short surfaced in the power cord resulting in the unit disconnecting the power for the lights and disconnecting the wifi link. TREATLIFE customer service promptly sent a replacement which is now working fine. Their customer service was great!!!

I’d like it because it’s exactly what I needed for a plug-in with remote control. I just couldn’t figure out how to use Alexa on it with my phone because I’m too old!

Okay, here is the deal. I purchased and was expecting a seamless Alexa integration, like my other 3rd party plugs. That was not the case. The directions suck, pure and simple. When you contact Treat Life Customer Service, there is a communication and time zone issue, where as I suspect is in a country that is far away from the USA. Takes days for a response and their response needs interpretation and breakdown. Treat Life or Smart Life, pick on and stick with it. I recommend Smart Life. We got both the Treat Life and Smart Life apps to work with minimal difficulty; the problem came when we tried to connect it to Alexa. After weeks of trying everything, calling Amazon, contacting Treat Life numerous (way too many) times, we gave up. I initiated a return and wrote a scathing review. We loved the dimmer plug and ability to dim our string lights, so we decided to give it one last try. I called Amazon again. The Amazon Tech (Aaron was awesome, by the way) was determined to find out why the Treat Life Dimmer Plug wouldnt connect to Alexa. After close to an hour of a determined Tech - problem was resolved and we now LOVE our Treat Life Dimmer Plug; the Treat Life company, not so much. Here is what happened and I want to point out, this has never happened with any of our other 3rd party plugs. The Echos were purchased under my husbands Amazon account. I have a joint account. I was trying to activate the skill via my Amazon Alexa app. Once I activated the skill via my husbands Amazon Alexa app - it worked. We are now happy. I cancelled the return and deleted the original review. Exterior Dimmer Plug is great and we recommend the product.

The smart feature stopped working after about 10 months. After trying to reinstall, it wouldnt connect with the app. In the end, the vendor replaced the unit with a new one.