BISSELL® CrossWave® HydroSteam™ Wet Dry Vac, Multi-Purpose Vacuum, Wash, and Steam, Sanitize Formula Included, 35151
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Stella’s mom
> 24 hourTo be as brief as possible this is a cool machine in theory but it does not save any time nor does it do a comparable job to a steam mop if that’s what you’re looking for. I cleaned our large kitchen and two bathrooms today. I had the robot vacuum clean the kitchen and one of the bathrooms this morning understanding that in theory I did not need to, but expecting it probably wouldn’t hurt to make a first pass in those areas as we have a couple of dogs. It did a nice job grabbing the debris the robot had missed. And the mopping seemed okay too. I used the enclosed cleaner solution for the hard surface sanitize the first run but just used plain water after that as I didn’t love the residual cloudiness on the floor - and I ended up going back over everything with just plain water that I had already covered with the cleaning solution for this reason. Which honestly wasn’t a big deal because the dirty water tank fills up so quickly! Annoyingly quick. It is no where close to accommodating the large fill from the clean water tank. I didn’t count but I had to stop and empty the tank/refill at least 6 or 7 times between the three rooms. The steam it emits is not significant, but it does do a good job of sucking the water back up. The floor dried quickly. But it is LOUD So loud. In our main bathroom, where I did not run the vacuum prior, it did an excellent job grabbing all of the hair that I inexplicably lose every day while somehow still not going bald. And then when you’re all done, you have to do the self clean cycle (which is honestly pretty impressive and did actually clean the beater bar nearly completely in one cycle). And then clean out the dirty tank, the filter and dissemble the brush roll to try and wipe out the self cleaning tray if you do it to fidelity. Then I guess sometime tomorrow when everything is dry I’ll put it back together… I can’t see using this with any regularity. The tank is so small and the process to use it because of this plus the clean out process…. I could have used my upright vacuum + shark steam mop with a lot of steam (refilling the tank maybe 2x) in probably half the time. And then just thrown the mop pad in the wash and moved on with my day.
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Nancy S.
> 24 hourI bought the Bissell CrossWave HydroSteam as a hoped-for upgrade to the Bissell CrossWave Pet Pro (model #2306A) that I already own. My house is all hard floor, and I dont use either on rugs or carpet. The bottom line is that the HydroSteam machine cleans about the same as the Pet Pro, but has some very small design improvements that make me recommend it over the Pet Pro if youre going to get a CrossWave (and I dont necessarily recommend them). The HydroSteam has the same cleaning width as the Pet Pro, but a slightly smaller foot, though HydroSteam is maybe a half inch taller with a larger diameter brush roll. The headlight is brighter on this machine and stays lit when just suctioning and gets brighter when dispensing cleaner; its off or very dim with the Pet Pro when not dispensing. The underside of the lid and filter of the cup (where the worst of what you picked up will collect) is curved on the HydroSteam, and its much easier to clean than the corners of the Pet Pro. Theres an extra squeegee on the underside on the HydroSteam, where the Pet Pro collects grime thats hard to clean off. The downside is the HydroSteam is 12.5lb to the Pet Pros 11.5lb, and the weight is distributed in a way that makes it feel slightly harder to maneuver. Neither machine gets the floor cleaner than I get with vacuuming and a rag mop. The benefit is doing both in one step, and being able to pick up wet/sticky/greasy things in the kitchen without ruining my nice canister vac. Neither machine is a good substitute for a regular vac because they lack edge brushes and gaskets to keep debris from flinging around on hard floor. Neither does edge-to-edge cleaning, and leaves at least a half inch margin around the baseboards. To not have streaking, you generally have to use a lot of solution or at least plain water, and I have never been close to the area estimates Bissell claims you can cover. Neither machine actually heats the cleaning water, and the HydroSteam doesnt clean or sanitize with steam. It has two tiny steam vents that inject steam into the top of the brush roll (not on the floor!), where it puts on a big show of venting out through the window. It helps to warm the liquid in the brush roll a little, but it wont take it from room temp to hot, so it doesnt improve cleaning significantly if at all. In order to sanitize, you have to use their proprietary sanitizing solution which has to remain wet on the surface for at least 5 minutes (this will take multiple passes). For comparison, plain Lysol sanitizes a clean, hard surface in 3 minutes. The liquid capacities are small; both machines hold 28oz total of water + proprietary cleaning solution when filled to the max fill line. The dirty water capacities are debatable; Bissell says the HydroSteam holds 17.5oz and the Pet Pro holds 14.5oz, but set on a level surface and filled to the max fill line, HydroSteam holds 12oz and Pet Pro holds almost 20oz. Both machines have a float that cuts off suction when they hit max fill, and it depends on the angle of the machine when the float will engage--Im not about to pour that water into a measuring cup to find out the real capacity. In either case, a full bottle of solution means emptying the dirty cup at least twice. The solution and water mix in the same bottle, which you measure using fill lines, and there are only two sets. Bissell claims the higher (28oz total) will do up to 750sqft, which is technically correct as ~300sqft is smaller than 750, but thats about the most Ive ever done on one bottle. Since the machines dont heat the cleaning solution, you probably want to use up all of what you mixed (you will never mix the correct amount) or pour solution down the drain at (best case) $0.25/oz. (A full bottle uses 2oz of solution, I think the small area is about half that). Both machines have the same plastic strainer in the dirt cup, which catches almost nothing. Its poorly sized to the cup so debris falls into the cup all around the edges, and since its perforated plastic instead of mesh, the most hair itll ever catch is whatever sticks to the handle youre supposed to use to fish it out. Given that you have to handle this thing at least 3 times for each full bottle of cleaner, I recommend you toss it out and dedicate an old metal strainer to whatever drain you use to empty the cup, unless you love paying plumbers to snake your drains. If you have the cleaning tray for the Pet Pro, youve already experienced self-cleaning on the HydroSteam. The only difference is that you dont have to hold the button down for ~30 seconds. Bissells idea of self cleaning is to run some solution through the machine, and then you take it apart and rinse it all, wipe out the tray, clear the hair from the openings, and wipe out the part that holds the roller and the squeegees. The best I can say is that they made the parts snap on and set in, instead of requiring a screwdriver.
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Nicholas Parker
> 24 hourInstructions... not entirely clear. There were a few parts where we didnt quite understand what was what. Watch the Bissell videos instead. DOES IT CLEAN? It does clean well! I only tested it on hard laminate floor with steam and the hard floor setting. I did leave some wet spots but once I got the hang of it, it worked as expected and the wet spots were under control. Lots of gross dirty water in the end. Best use case... Cleaning entire rooms. The images seem to show it as a tool to clean up spills and targeted messes but its a production to use it so only get this if you plan on regularly cleaning rooms with it, entire floors, not just where Johnny spilled some milk. It is definitely not something you will just pop out, clean up a little mess, and put back. How is it a production to use it? The start-up process isnt bad - it takes a few minutes. Its the clean-up process that takes some time. Its not difficult but there are several steps including rinsing out the tanks, strainer, and filter, using the clean out tray (which is cool) and then taking it all apart to air dry for 24 hours before next use. (see photo, all taken apart) Tidbits... its loud (its a vacuum), its heavy (but maneuverable), and the product image implies you get two rollers but you only get one. None of the included solutions said anything about laminate floors - still researching that. THE BOTTOM LINE is that it does clean well but its much more of a general cleaning tool than something you use for just spills. Hey, if youre good with going through the production to clean up the few bits of cereal and milk that hit the floor, go for it. Its a great way to routinely clean your floors. -------- Let me help you out with a few discoveries I made while using this machine... ** Make sure you tighten the top on the clean water tank properly. It might look and feel like its on right, but test it over your sink first. I poured it all over the machine and my living room. I dont recommend testing it that way. ** I kept stepping on the cord because of where it comes out, low on the back. I wrapped a little of it over the top hook you use to wind up the cord. That helped. ** Follow the instructions to get the steam going, it will work. NOTE: Clean out tray is not pictured in my photos
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Casey from Florida
> 24 hourThis is a very nice vaccuum/steam system. It is easy to fill / empty and takes a couple of minutes for the steam to build. It does a beautiful job sanitizing all of our wood look porcelain tile flooring. The vaccuum has been very versatile on all of our flooring, as well. Its easy to remove the dust bin and empty. Let me note that this is a powerful but heavy machine at more than 22lbs, so you do have to eat your Wheaties before using.
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Lilian Kunze
> 24 hourI will admit that a do-it all type of appliance had me skeptical at first, but all of that skepticism quickly went away after the first time I used the CrossWave. Not only did it tackle every surface in my house with ease, it also drastically cut down cleaning time since I wasnt switching between a mop to a vacuum to a steam mop for hard to clean spills. Not to mention that the build quality is superb in a way that Im confident this will last a long time. If youre like me, take this as a sign to stop reading countless reviews of similar models/brands - just buy the CrossWave and be done with fumbling with multiple cleaning appliances.
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Chris
> 24 hourI have two young boys, and they seem to leave more food on the floor around the kitchen table than they actually make into their mouths! Sweeping up gets all the big pieces, but I am always left having to get out the mop to clean the dried ketchup, chocolate milk, juice, yogurt, and other messes they leave. I hate mopping, so this means messes usually end up accumulating over time because who has time to sweep and mop every day after dinner? I did one round with this bad boy, and I was slightly disturbed by what came out when I emptied the dirty water tank. The floors actually looked relatively clean beforehand, but there was a ton of unseen dust and grime that got picked up. It is super easy to put together and use, took me less than 5 minutes from opening the box to starting my first clean, and it was surprisingly quiet. Worth every penny to finally be able to throw the mop out!
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Janet
> 24 hourThis is a great wet/ dry mop. Great suction. I actually love that its not chargeable. Wish the waste container held more ao that it didnt have to get emptied as frequently. But I really do like it. I have tried 3 wet/dry mops and love this one.
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Susanne Frazeur
> 24 hourDisappointed I did not get two roller brushes, like the picture showed.
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Anitra Lujan
> 24 hourCleans good for the most part. *6.5/10 The cleaning afterwards part I did not like. Looks simple on user manual but if you dont have a utility sink its difficult to clean out the dirty container . Im not about to put the dirty water and debris down my kitchen sink... had dump out down toilet and rinse out in my bathroom sink and letsjust say it did not go well. And cleaning all the nooks&cranies afterward with toothbrush is a litte Tedious.*2/10 Also there was an issue with the self cleaning mode and customer service handling the situation. The first time spent about 1.5 hrs on chat going in circles with rep being super snarky. Then got disconnected but then other rep was helpful but was on the chat for another 1.5 hrs.. *3/10 ..For $300+ idk if it was worth it.
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Milton Jacobi
> 24 hourWe already had the Bissell pet pro crosswave, which is a solid machine. We run it a few times a week on our LVP flooring, and it leaves the floor noticeably cleaner. I did notice that on some sticky spots, I’d have to let the brush sit on it and work at it for 20-30 seconds to get it up. So, I figured I’d upgrade to this and use the steam function, and it definitely works. Just a simple pass or two over something sticky and the floor is good as new. I also really like the self cleaning setting way more than the manual water dumping in the pet pro version. All in, I’d say this is worth the spend if you have pets and kids.