Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

This product is excellent. We purchased it for an elderly family member at the beginning of the coronavirus pandemic, and it has helped her to feel included in family get togethers. The speaking features make it so she does not have to type on it, which is perfect for those with limited eye sight. It is very large, and the rotating feature makes it easy for people all of levels of technological knowledge. Excellent product

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

My husband & I really love it! There are many things you can do with it.

This Facebook Portal Plus system was introduced to my wife by my eldest son. Soon after this we bought the system and have been using this almost daily. We have 3 grandkids and they all love to call us for us to tell them stories almost every day. Later my daughter had her own portal so now our grandkids and we alternately tell stories almost every day. This has excellent Alexa and Portal voice commands features. We read our emails and surf the internet using voice commands. The screen is big enough for watching movies on demand.

Its a nice one but the apps that you rwad that could be used on it you can at this time

I bought this for my grandfather just as coronavirus started to become a real concern. I wanted him to be able to video chat with the family when we werent able to visit him. Unfortunately, his retirement community went on lockdown before I could deliver it. So until I can get it to him, we are using it in our home. I have a 5year old and a 16 month old. Video chatting with them via phone is hard for the people on the other end of the screen. They are ALL OVER THE PLACE and hard to follow. The portal has a nice wide field of vision that keeps them in frame most of the time However the BEST feature is the automatic face detection and camera tracking. It follows the girls all over our living room, keeping them in frame so their grandparents can always see them. It isnt 100% perfect, but it is a huge improvement over not having ng this feature and just trying to follow them with the phone. Surprised - I thought this was a pointless product, but now that I have one, it is the only way I want to video call Fwiw, the Alexa and FB assistant I tegratio s are nice, and the speakers are quite good quality (and powerful). We listen to Pandora, Amazon music, and lots more on here daily. I will probably buy one of these to replace it once I give this one to my grandfather. There are really great for connecting with family.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

Arrived very fast, this product can support great video calling experience

Great when it is connected . Clear picture, nice sound. Sorry its going out of business. I brought my great grand babies one. Cost me a pretty penny. Now cant use. Cant see and talk to my greatgrand babies.

There was no dislike, I love everything about Portal, because it does numerous OF things