Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Works really well for chatting with parents and friends that are far away (esp. during a pandemic it turns out). Auto tracking works well, audio is good during video chats. Using it for listening to music is adequate. Definitely wouldnt consider sound quality for music amazing but is pretty good.

I have Echo, Google, and Portal Smart displays, several of each, and, for photos, the Portals are the best. The other features are ok on the Portal but not as refined as Echo or Google. I was quite surprised with the sound quality of the Portals. Very happy with the Portal Plus.

Cannot make calls to a computer without installing messenger first, unlike current way where you can without issues, also, even after installing it, they will keep getting the call on their phone instead of the computer. Also called to a tablet, and seems rotation wasnt working, tried multiple times and kept having issues, returning it, seems a great idea, but far from mature :( Added a picture of how it looks on a tablet. Update: I kept it and bought one for my mom, seems thats gonna be the only way to check how it works when you call portal to portal, seems calling a phone or a tablet is not the ideal way to use this, I was hoping it would just call any other messenger no matter where it was installed (PC/tablet) without issues, so far not that good, not ideal to buy a portal to each one of the people I wanna talk to, but at least will try it, I was expecting something better than Skype, but not so far. I like the video and sound of the device, not that many apps so far, but as I saw it advertised, I think it is more focused to be a video chat approach like Skype, will try with 2 portals and see how it works.

There was no dislike, I love everything about Portal, because it does numerous OF things

The portal was recommended by a friend. I have regular conversations with friends that are far away, and the portal makes it seem like you are together chatting in your living room- or cooking together for that matter. The camera on the screen moves with you! I would highly recommend this for those who are having regular video conferencing with family, friend or work. Its like being there. You must have a FaceBook messenger account, but those you call dont have to have the machine. I havent connected to Alexa so cant rate that feature.

Great product, video calling my friends is fun, specially when my mom and my sister live far away

I bought this for my parents who are not tech savvy. The video and audio controls are right above the device handle, which makes them disable/enable audio and video inadvertently which is very annoying. The audio/video controls are tiny and won’t really give any tactile sense when operated, as mentioned by my parents

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

This is the best purchase I could have made for myself. I talk with my family all of the time and I love it