Kasa Smart HS100 WiFi Smart Plug, Classic 1-Pack, White

UPDATE: Because I liked the Smart Plug so much, I decided to buy the smaller TP-Link Smart Plug Mini and love it even more. The mini works just like the standard sized Smart Plug and uses the same app, but the smaller size allows you to access both of your outlet plugs without it blocking anything. You can plug in two Smart Plug Minis into the same outlet! Although its a little more pricey, its well worth the cost. The TP-Link Smart Plug: so good that I ordered a second unit a day later. After receiving an Echo Dot for Christmas, the family and I have been enjoying the many perks Alexa has - voice commanded music, daily weather and news updates, sport score updates, timers that could be set that didnt require me to wash my food prep messy hands...the list goes on. I was fortunate enough to get one Alexa enabled light bulb as a gift as well, but really didnt want to buy more bulbs since I knew once the bulb burned out that it was done. Enter the TP-Link Plug. This unit makes any three pronged outlet one that is Alexa enabled. Anything that can be plugged in can be used with this outlet, but must be able to stay in the on position. For those with newer televisions that will receive power, but not actually turn on when initially plugged in, this wont work for you. This also applies to coffee makers, toaster ovens, and so forth that require you to actually turn it on and cannot stay in a perpetual on position. I used my TP-Link as a switch for a lamp thats in a difficult to access corner of my house. Once the lamp was switched in the on position, it would go on and off depending on whether I commanded Alexa to turn the outlet on or off. In addition to being Alexa enabled, this switch can also be remotely controlled by your cell phone/tablet using the Kasa app. This is really useful when working late - I can turn on my lights on the drive home from work so my house wont be dark when I walk inside. This app also enables me to set my lights on using away timers while Im on vacation. For those who have multiple TP-Link products, you can make customized settings for turning on/off devices in the morning, the evening, for movie nights, and so forth. You can set schedules, on/off timer, and see how long youve left your devices plugged in and running. Installation takes less than five minutes - simply plug the unit in, download and install the Kasa App, then follow the directions on the app to connect to your wifi. Overall, this is a cost effective and clever unit to use if youre looking to control your electric and electronic devices from afar, whether using Alexa or your phone.

The Good: Setup is a breeze. I had this thing up and running within 5 minutes. I didnt have to deal with port-forwarding from my router or any complicated setup process. If youre not very good with computer or technology, you should still be able to set this up without too much hassle. I did not connect this to an Alexa device, so I cant comment on how complex that process it. Im only using this as a way to remotely turn on/off an electronic device in my bedroom. The Bad: There is no web interface that you can access from a computer. The only way to control this device from via the Kasa app. It appears if you set up any customization, they are stored on Kasa servers. If this is truly the case, then this means if Kasa or your own internet connection are ever offline, so are these functions. Furthermore, because custom settings are stored remotely, the device has also opened up certain ports on your router for you, for communication between the device and the server. While this is good for people who arent technically-savvy, its bad for internet security. Personally, I wish that TP-Link would have made a more secure and less cloud-dependent version of the device. Id be willing to pay an extra $10 for that. As long as my home has a connection to the Kasa servers, though, the device appears to function flawlessly. One thing to note: Sometimes if you turn on the device remotely (via the app), the ON icon displayed in the app may not reflect that. Im not sure why. However, it appears the app pings for the status of the device every 10-15 seconds. So, if you hit ON and you dont see the ON icon on your app turn green, but you know for a fact that device is actually on, give it about 10-15 seconds to refresh and itll turn green.

This item worked well for years with minimal problems. But when my modem died and I had to change the network I found out that you cant change the plug. They advise me to set up the new network with the same network ID and password as the old network. Since Id already set up the network and many many devices in my house I ended up just ordering a different plug. From Amazon of course. I will get it tomorrow

This is my second Wi-Fi plug (the other one is an Insignia) and found that this one was even easier and faster to set up. I got my husband a coffee/espresso/cappuccino machine for Christmas and decided to hook up that bad boy to this plug. The machine needs a couple minutes to switch on and heat up and now we can do it from the comfort of our own bed. Plus, we sometimes forget to turn it off and could turn it off via the app from the car. It took less than 10 minutes to set up with both Google Home and Alexa. We live in a small enough home, so one assistant would be able hear us from a nearby room but fix this problem by using both. Now, we can simply say Hey Google, turn on the coffee machine or Alexa, turn on the coffee machine depending on where we are in the house. One thing I wasnt too fond of is that its quite bulky, so make sure to plug in the top outlet so that you dont lose one. Since ours isnt covered by furniture and plugged in above our kitchen counter, its pretty much guaranteed to be seen by everyone due to its size. What I like: Set up was a breeze with both Google Home and Alexa. What I dont like: Its big and bulky.

UPDATE: 7/11/2016 TP Link tried very hard to help me with the issue. I was in the middle of an interstate move so they had to close the case and I was to get back to them. I have not, because I dont need to. I plugged the switch that was giving me hell in my apartment, into an outlet in the home that Ive moved into and by luck or whatever, identical setup, nothing, and I do mean NOTHING in terms of settings have been changed or altered, and it operates fine. Normally the switch might work fine for a day or 2 and then pull its shenanigans and not work after that for no good reason. This is no longer the case. Ive had it going for about a week now and it hasnt faltered. I dont know if the issue could have been wifi interference (apt had many, many, many wifi signals. In my current home, Im only seeing 3 or so that dont belong to me and theyre very low; could have been power outlet issues though I tried several outlets and I tried moving the plug close to my router as mentioned below). So, sorry! I cant help anyone having the same or similar issues. I checked the firmware and it hasnt update. Really, nothing has changed except the environment in my case. The apartment I moved out of is a couple hundred square feet smaller too, so its not like I moved into a smaller place and this could be somewhat of an explanation. I cant explain it. Anyway, without any fixing, it seems to be working fine. Fair is fair, Im eating crow and retracting my post below. Ive taken a single star off because I had issues in the first place that were out of my control. This means that this just isnt a 5 star product. Not for me. A 5 star product for me works out of the box, thats when I love a product. Since it didnt work in whatever the scenario, it means that this could potentially occur to someone else. If I could take 1/2 of a star, thats what I would have done. Since I cant, Im giving it 4 stars. In the end, I like the product and I believe that you will too as long as it works as it should. _______________________________________________________________________ Just doesnt work for me. Setup is very simple, the product just doesnt seem to stay connected to my WiFi for some reason. For informational purposes, I own a Netgear X6 Scarab router. 2.4 Ghz wifi is rated at 100% in my bedroom, where I have one of the plugs. I also have a Netgear WNDR4000 which I use as well so that I dont saturate the X6s 2.4 Ghz band. Its also rated at 100% in my bedroom. They are on different channels and I have tried both networks to test the switches. The issue occurs on both. The switch only works at 2.4Ghz. Its a real mystery as to why it doesnt stay connected. Initially, I go through the ropes and set it up and it works perfectly for a day or so and then, randomly at some point after that, the light will go red and nothing can connect to it, not the app and not Alexa, obviously. Ill reboot it and it goes right back to red. I have to actually factory reset and set it up again to get it to work. The idea is great and due to good reviews, I purchased 3 of these. My idea was to put 2 in our bedroom, one for me, one for my wife and link them in a group. When she needs her light, she can just tell Alexa. When I need my light same thing. Sometimes when were both scrambling to get ready in the morning, both lights are on, so I or she can say Alexa, turn bedroom lights off and thats that. Our lights are on tall Chesters beside the bed so wed have to get up to switch them on and off otherwise or use remote wired switches. One of the switches is also in the living room so we can turn a light on from the bedroom before we walk out there if one of us wants to chill out for a while, catching up on some TV late night/early morning (generally me). Ive tried moving the switch to within a foot of the router and it does the same thing. Ive tried a Firmware Update, but there arent any currently. Ive tried rebooting my routers though I refuse to blame them. I mean 1. I can understand 1 router, but Ive tried 2 of them; its highly unlikely that 2 of my routers are at some fault especially when 2. No other product on the network has had any issues whatsoever and I have 25 wireless devices on the network. I would love to assign them a static IP but cant. Either way, I monitor my network and its not like theres anything trying to take their IP addresses. Even after they are reset, they get the same addresses again. Suffice it to say, Im at a loss here and disappointed big time. Ill keep them and hope that a firmware update comes that fixes them, but at this point I will neither endorse nor recommend them to anyone. If anything changes, I will definitely be back. +1 for the feature set, +1 for ease of setup, -3 for just not working.

UPDATE 12/11/16: Ive since purchased the mini version for my Christmas tree and it works just as perfectly as its larger siblings. Setting it up and using it is exactly the same as with the larger versions, and the only difference is that this only blocks one power outlet instead of two. I imagine that eventually they will all be this small, as theres really no reason to buy the bigger one unless youre looking for the power monitoring. Anyway, it still works great, was even faster to set up than the originals since I already had Kasa ready to go, and is especially useful for Christmas tree lights instead of bending or hunching down to reach the power. Awesome value, excellent price for the convenience. I still very strongly recommend this product. **************** After finally getting my Hue lights set up and working with Alexa, the next step of my home automation process was to begin to integrate wi-fi smart plugs into the equation. I wanted smart switches for my televisions, fans, air conditioners, air purifiers, and wax burners. What I didnt want was to pay through the nose for it. Ive learned over the years that you generally do get what you pay for, but some of the pricing on these smart gadgets is ridiculous; the Hue ecosystem is insanely overpriced, and while I like it, youre essentially paying for the guarantee that you wont have to deal with the troubles that buying non-brand cheap Chinese electronics brings. Ive purchased other TP-LINK products before (wi-fi adapters), but I was hesitant to get these because all of the other, branded, smart plugs were much more expensive. I thought Id become a victim of the cheap Chinese electronics phenomenon. Im glad I listened to the reviews and chose to buy one, because it works perfectly and does exactly what I wanted. Its well-made and was pretty easy to set up. Id read that before there was direct Alexa integration it was kind of a pain to set these up but now, after theyve added the integration, I found it incredibly simple. Here are some abbreviated directions that Ive streamlined from TP-LINKs two or three setup pages; do it in this order for the easiest setup: 1) Download the TP-LINK Kasa app from your app store of choice. 2) Install and open the Kasa app 3) Create a Kasa cloud account (requires email verification), 4) Allow Kasa to discover your plug 5) Set your plug to remote control on to allow Alexa to control it 6) Name the plug (i.e. Bedroom TV) 7) Exit the Kasa app and enter your Alexa app 8) Swipe down to Learn More Skills and search for Kasa 9) Authorize Kasa in the Alexa app by entering your email and password 10) Go back to the main Alexa screen and discover new devices 11) Once Alexa has found it, assign your plug to whatever group you want it in (Bedroom group for Bedroom TV plug) 12) Enjoy The first one I set up was for my TV in the bedroom. Keep in mind, in order for one of these smart plugs to work with Alexa to turn your TV (or other device) off AND back on, it must have an auto restart after power failure function. If it doesnt youll only be able to turn it off, but have to use the remote to turn it on. I have various groups set up in Alexa in order to achieve various functions. Ive included the TV in the the turn everything off group so that I can turn it off at the same time as my 5 other Hue ambient lights. Ive also got it in the Bedroom group so that I can turn it on and off by itself. The way you do this will depend entirely on how you have your room/house setup. For me, Turn everything off applies only to the bedroom and leaves the rest of the house alone, because this is something I usually only use when Im laying in bed and ready to sleep, and Ive already turned the other stuff off before going to bed. You could use these switches instead of buying smart bulbs, but I find it more convenient to have all the lighting independent of the plug. The normal white light Philips hue smart bulbs, and the other brands, are already less expensive so youre not saving anything. I find this option attractive for controlling non-lighting electronics. Ive since ordered and connected these to my fans, air conditioners, wax burners, and electric fireplace. Anything you want to work completely with these MUST auto restart after power failure, because that is essentially all you are doing when you turn it on and off - removing and supplying a power source. For example, I had to buy a floor fan that had a manual mechanical switch because the one I had with a remote wouldnt function except to turn off. My air conditioner automatically restarts when power returns after the (simulated) power interruption that these plugs create, so I didnt need to replace it even though it is smart and has a remote and no switches. Its not something thats widely discussed, but important for people who are just getting into home automation to know. Until the technology improves to allow deeper integration, youre stuck completely controlling (mostly) dumb devices. All told, this is an excellent bargain for getting into home automation. It works very well, and the build quality is excellent. The only complaint I have is that it covers more than one socket on your outlet, but as I understand it, almost all of these do simply because it is necessary to house the wi-fi components. Expect to have to also buy additional power strips for areas where you plan to use these. They are less expensive than the brand name smart plugs and have excellent compatibility with Alexa. Ive already purchased 6 of them, and will continue to buy more as I expand my home system. Pro tip: you can use one of these to control the power to a power strip, enabling to you to simultaneously connect and control more than one device. Ive successfully done this with this Amazon Basics power strip (

Update 03.27.17 From 5 stars to 1 star and now at 4stars. After the fix provided by Customer Service all seems well but time will tell. The Fix: You can download the upgrade tool here: http://static.tp-link.com/iotUpgradeTool_V1.0.zip Please note the upgrade tool is currently compatible with Windows systems only, and the computer must be on the same network as the smart device(s). After downloading the tool, extract the compressed folder using a decompression utility such as 7zip or WinRAR, and run the main executable file. Please allow firewall access if prompted by Windows. Once the program is open, click Scan, then select the smart device you want to update, and click Upgrade. If you have more than one smart device that needs updating, simply repeat these steps for each one. Once the update is completed, your smart device may need to be re-configured. If so, please use the Kasa app to re-configure the smart device. Update 03.20.17 Worst purchase ever from Tp-Link besides the new smart bulls. They are both horrible if you lose service for more than a few hours. I had to have my modem/router replaced and once all was said and done all of my original smart plugs were back online and communicating with Echo. However, after several resets, following Tp-Links instructions, my three (3) smart bulbs and my one (1) mini smart plug are still not responsive. Well, not entirely true, they are responsive after the initial reset but if I turn my phone off or leave the house, nothing. Of course they are visible on the app but unreachable. The smaller size of the new smart plugs is great but they are not worth the hassle. If this was a one-time thing maybe but I happened to live in an area that losing power for hours if not days during storms and I can’t see going through this frustration after each incident. For now I am only out a little over $100 and I am thankful this happened now before invested any more money in these products. The convenience of the smaller sized of the mini plugs and the no plug needed bulbs was sop great I naturally wanted more of them. Now, if youre wondering why my others devices worked with my new router instantly, the cable guy replaced the name or something on the new router with the name and password of my old router so I wouldnt have to reset everything. He did mention if I had a hub I would only have to redo the hub but that would still leave all of other devices, i.e. echoes, dot, thermostat, Kuna lights and everything else that runs off Wi-Fi. I know this review has crossed over between the mini plugs and the smart bulbs but since they responded the same way to my outage I thought it appropriate. However, I will be updating my review for the bulbs as well if I left one if not, I will be leaving one. I love these plugs. Set up was easy. I ordered one, then two, and now I am on my third. Having the app is great and the ability to work around my scheduled settings has proven to be a much needed asset. Im sure there may be at least one more in my future, maybe two :). And how could I forget to mention these plugs work with my Echo, even better. My house may be old but she is smart!

REVIEW FOR TP-LINK SMART PLUG (HS100) A FEW FRUSTRATING MOMENTS SETTING UP, BUT WORKS GREAT ONE I FIGURED OUT THE APP. USAGE: Replacement for manual Christmas tree timer. It took me a while to set these up, more than I care to admit. However, once I understood how the android app worked, it was OK. I can’t tell you exactly when it clicked how the interface worked. Once the device is found and connected, you click on the device (nothing seems to happen), but there is a “settings icon” that appears in the upper right corner. That is where you go to rename the device, change the icon, set up the stand alone timer schedule. I assumed it was app settings, not device settings. After that realization everything was fine. PRO’s: - Affordable ~ $20 on sale. - Quick to react to commands - Easy to use after learning curve - No problems with Alexa compatibility at all. - Can set up a schedule (from the phone app) that is stored locally in the unit so it does not require a hub to manage the schedule. - No Hub Required. CON’s: - Big (covers both plugs no way around it) - Only supports 2Ghz WiFi (I had to re-enable it on my router just for these plugs) - Does not Dim, but I knew that going in. SIDE NOTE: - After a power outage it does not automatically figure out the state it is supposed to be in. It waits until the next scheduled event. So if the power was out when it was supposed to turn on the lights, and it missed that event, then they just don’t come on until next time. As Christmas wraps up, I plan to repurpose these for use on some table lamps where I just want on/off and not dimming. One thing to keep in mind is that the manual on/off is on the plug so if you put a lamp on a schedule but you want to override the schedule then you need to use an app or Alexa to turn it back on, or climb around the floor to hit the manual switch. So I won’t widely deploy these for every day usage. For my normal house lights I’ll use Lutron. Why 5 stars ? Well in general, they just seem to work as expected and for the price point they do exactly what I wanted. (A modern replacement for an ancient mechanical light timer). Anything else I can get them to do (such as Alexa integration, etc) is just a bonus in my mind. I will also use the random schedule feature when I travel from home.

Very upset that this will not work with my 5.2 router. Why was the product info not clearer that it will only work with 2.4??? Is there one available that WILL work with my router. After 3 kindles and my echo this is the first Amazon product I haver been upset about. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. ,I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for.

As with nearly every Amazon purchase Ive made, this arrived timely. I was able to install the Kasa app on my Samsung Galaxy S5 without any trouble, but activating the plug wasnt frustration-free. Following the instructions on my Samsung, I was able to complete all but the last installation step. After three unsuccessful attempts to connect the plug, I contacted customer service. The recording assured me I was number one in line for a representative but I still waited a few moments for someone to speak with me. I clearly explained my difficulty (unable to connect to Wi-Fi) and the steps Id taken. The rep asked me to reset the plug, and then I was met with silence. After six minutes, I disconnected and called back (hallelujah! I was number one in line again!), and repeated what had happened on my first call. The rep dug through some instruction sheets, had me repeat the same steps for the fourth time, then said that my best option was to return the plug for a replacement. I persisted on my own and found a tip: link the smart plug while its in an outlet near your Wi-Fi router, then move it to your desired location. I did that, and voila! installation complete. Next step: go into the Alexa app, select Smart Home and then your device links and enable the plug. No problems there, either. Absolutely yes, it works with the Echo device. So why four stars and not five? First, customer service was not helpful. I easily found the tip that resulted in success, it seems that customer service could have done the same instead of suggesting I exchange the plug. And second, regardless of the March 10 comment from Kasa (see Earthlings review), the smart plug DOES block the second outlet. As much as Id enjoy having the majority of my electrical devices on a smart plug, I dont like the idea of blocking two outlets with one device.