Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

I have had this PC for four days now and it sits here with the “Blue screen of death” on the screen. A very long sad story, but I will greatly condense. Day one - I followed on screen prompts including doing a system restore where I had to reload all programs. Day two - After about an hour on phone with Amazon tech support, which elevated all the way up to “Check to be sure the USB cables are plugged in”, I was actually connected to a Dell Alienware Aurora Tech who stated that they were well aware of my problem and he knew how to fix it. After several hours of remote access and upgrades, he went away and the Blue Screen came back. Day three - Dell service tech would not respond to my email asking for help. I called the extended warranty group, and after reading him the actual details of the warranty, he connected me to another tech. After several hours of remote access, he went away and the Blue Screen came back. Day four - I email both techs and get no response. I called warranty company and this time the contact person did not want to help me beyond telling me to send it back. After I read the warranty to him two or three times, he transferred me to a medical facility. I called Amazon and asked that a replacement be sent and I would verify it worked before returning the first PC. Delivery is one week. Nothing takes Amazon a week. Tonight I finally get a reply from Dell tech wanting to know what day and time would be good to work on the PC. I replied that I had asked Amazon for a replacement. The extended warranty may be a good thing, but all the help it says they will extend during installation is mostly words on a piece of paper. I will update this review when something happens. I have purchased several Dell computers, never having this much trouble. UPDATE: I received the replacement R14 per Amazon’s promise date. I loaded the same programs I had loaded on the faulty R14 and it has been running over the weekend as a new Dell should.

I’m very disappointed in the care of delivery This is a gift and I am embarrassed to give it due to the condition of the package. Everything is in the box and appears to be in good shape, hoping that it is!

This computer was alright at first but slowly started to just lose it investment as time and days gone on. One week the system just had the light stop working on the alian head button and then a second week and the ring around the system just stopped, now I am left with just the fan light so it lost is uniqueness in a few weeks lastly I suffered a blue screen on using discord or sharing screen(which for the money invested I should not see this so early) it frame dipped alot and froze on alot of moments in games like resident evil 5(old game and yet the frames dropped to 0 for 5 secs or freeze on moments like healing) phasmophobia on random moments(worst on ghost encounters) and finally on save cats in monster hunter storys 2 (specifically when it zooms in when you interact with it and it just freeze and drop to zero for 2 seconds or crash entirely) These just to name a few of the games I seen this problem occurred. Overall maybe my computer was just one of the bad eggs. Returning it but just be mindful when buying this. Its capable but strangely felt I got the bad end. Customer support helped but no solution in the end. they was nice and worked with me as far as we can together. Since it dident show signs of program errors that they could figure out. I am not tech savvy too much on the parts on the inside so I dident wanna mess with anything. Returning it and trying Again on a different product.

Was looking for benchmark results when considering this computer and didnt find any so here it is. 3D Mark Time Spy 1440p combined score 15,580 Graphics score 17,452 CPU Score 9,692 For the price I feel like it was a good value and a much needed upgrade from my 7 year old pc. I have been using for 6 months and this was my first with an AMD processor. Even with the water cooler it does run much hotter than my old I7 Intel. That being said it has been a solid reliable system and hasnt overheated or anything. Just used to my watercooled I7 staying around 55° under full load while this one has hit 80° while gaming. I would recommend it to a friend. Just wish it had more M2 slots for adding more ssd.

Youre paying for the name. Its fine, but its not worth what theyre asking for it, and I got mine on sale. You can find the same quality for half the price

If you get this computer be prepared to run the alienware command center computer support checkup 10x in the first week. It needs updates to fix alot of reasons people have been complaining for the last year+. I got a bootup blue screen when it didnt process my game correctly and had to hardboot the system ran the alienware command center asap and yep another driver needed to be updated. Basically everytime I hit an issue I would rinse repeatedly this process. It now works fine. I however dont like its sleep mode it will Rev up slightly and make a click noise every hour or so. I sleep with it in my room super annoying I just shut it down completely now. It does not like some modding programs specifically wemod + gta. It will black screen for a couple minutes after exiting a game and give you a horror show feeling when you worry it wont leave the black screen. If I would have known all these issues probably wouldnt have bought it but it runs great when playing games so its a trade off. *update* I ended up returning this before it was to late to return it after it started shutting down randomly on sims 4 game. At this point I was checking for updates every 2-3 days and the glitches continued. Never had so many issues with an alienware this would have been my 3rd. Decided I wasnt going to have a new computer that was to high maintenance. Kinda thinking I may try a different brand after this experience.

Bought this in July of 2022 ... and now its October and Ive reformatted this computer 2 times and even installed Windows 10 on it ... Why you ask? Because - about a month ago, there just seems to be one glitch after another. Whether its a game freezing up mid-frame for a few seconds, or a YouTube clip stuttering while streaming or simply doing remedial tasks and the processor just maxes out for no reason causing a resource freeze up for the system ... just seems to be one thing after another. Im starting to think that AMD is nothing like an Intel processor. This is my first and quite possibly my last purchase of anything AMD related because its just not performing like I had hoped. Be WARNED - this is probably not the computer you should buy, no matter how good the deal seems.

Not sure what the deal was, but this PC had a corrupted Windows installation right off the bat. It would give blue screen after blue screen when attempting to boot into Windows. Fortunately, I was able to factory reset the Windows installation via the Alienware image in OS recovery. After that, everything has been working wonderfully. Hell of a deal on Prime Day, too; about $1k off the usual list price.

I never seen an Alien PC in person, thought I’d be smaller based on the photos. It’s a BIG BOY!

Amazing in its dept of design and flexablity of technology. A power house to enslave the masses with liquid cool Ai for the mind. The LG 34 Ultra Gear with dazzling speed and awsome gaming response makes palatible eye candy pop on the screen before the next foe stills your dreams. Yes the senses are never satisfied as they real from a never ending story of human tragedy. You want to look away amazed from the near instantaneous boot up to internet access, and then your hooked again on meaningless hours of play. Dont blink, you might lose it all, in a cascade of color and combat gaming second to none, explore the galaxies of your minds eye and realize this Tower of Babble is a reflections of humanity speaking with a two edged sword. You are the victor and the loser as your mind is hooked on the sweeties eye candy on the planet while defending the realm. Pedal to the metal over clocking your Alien R14 liquid cool and your horizons seem limitless until the power goes out again. Happy trails!