Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black
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Kenneth N. Bikoff
> 3 dayI have built PCs in the past, but I decided to go with this pre-built system for a variety of reasons. I purchased the computer Nov. 3. It stopped booting Feb. 6 and said there was an issue because a CPU fan could not be found. I called Dell Feb. 7, sent it in for repairs, and Dell received it Feb. 11. On Feb. 21, I was told the computer was out of warranty because I upgraded the hard drive and was charged $150 for repairs. I was initially told the computer would be out for repairs for 10-12 business days. Today is Day 46, and I keep being told that a part is on backorder. That part is a hard drive. Remember, the issue wasnt about a hard drive at all. I was told there was an issue with the CPU fan and the heatsink. Ive been waiting on my computer to be returned over a hard drive that is on backorder. I told them I could order a hard drive from Amazon and have it to them by tomorrow. I had my computer for 89 days. Dell has had it for the past 46 (and counting). The system was great while it worked, but now it feels more like a memory than something I owned. UPDATE: I finally received the unit back after its lengthy absence, and its once again working fine. But Im hesitant to make any changes to the unit, including adding the Alienware Command Center, because Im scared it will go down again. Again, I like it when its running. Hope I dont have any more problems.
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K. Mecham
> 3 dayThe computer meets my needs for performance. The problem is Dell. Dell migrate that came with the PC did not work well. it transferred my files but I didnt know were to. Then every time there is a Dell update it does not go smooth. Ive gotten to where every time I see that the lights have changed back to the default color I cuss Dell.
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G.A. Xandus
> 3 dayLove this pc. Only real problem I had was when I plugged pc in, it sounded like a jet engine! I thought I had a bad fan or power supply. Long story short, I had to open it up and discovered a cord was touching graphics card fan. Once I moved it, it was quiet as a church mouse. One other issue is the alienware command center. It was supposed to update all drivers. I Prichard pc in May updated, and noticed the video card driver was from March. How tho?? Otherwise great pc. These issues werent enough to deduct star. Highly recommend
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Jay Lehyeh
> 3 dayI never seen an Alien PC in person, thought I’d be smaller based on the photos. It’s a BIG BOY!
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Anonymous
> 3 dayHappy with this - runs all my games at over 300 fps (League, CSGO, Valo)
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Dave Bartoletti
> 3 daythis could have been a couple hundred dollars cheaper
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Sir Doodlepants
> 3 dayI’ve only had this for a full week so may be a bit early for a review but so far so good. Very smooth, extremely quiet (I’m reviewing the liquid cooled) and has handled everything I’ve thrown at it without breaking a sweat. And she’s not bad to look at… my girlfriend was not too happy about having this in the living room but when she saw it and got to create a theme for the colors of the lights it’s now her favorite thing. Any suggestions on getting her to stop playing on it and go back to her laptop would be helpful though
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R Santi
Greater than one weekAmazing in its dept of design and flexablity of technology. A power house to enslave the masses with liquid cool Ai for the mind. The LG 34 Ultra Gear with dazzling speed and awsome gaming response makes palatible eye candy pop on the screen before the next foe stills your dreams. Yes the senses are never satisfied as they real from a never ending story of human tragedy. You want to look away amazed from the near instantaneous boot up to internet access, and then your hooked again on meaningless hours of play. Dont blink, you might lose it all, in a cascade of color and combat gaming second to none, explore the galaxies of your minds eye and realize this Tower of Babble is a reflections of humanity speaking with a two edged sword. You are the victor and the loser as your mind is hooked on the sweeties eye candy on the planet while defending the realm. Pedal to the metal over clocking your Alien R14 liquid cool and your horizons seem limitless until the power goes out again. Happy trails!
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Blake Hurm
> 3 dayGetting into gaming on PC and wanted the best bang for the buck so I bought this computer! Very happy with this computer! Can’t even build one from Alienware for this price. Buy it, you won’t regret it!
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Nomad
> 3 dayOne star currently for having a hardware issue one day after using it for about 2 hours. It was awesome when it worked. Waiting to see if dell will send the replacement parts. EDIT: After attempting to work with Dell over a repair, I ended up just buying a new SSD and installing it myself. Runs fantastic now but no excuse for lazy QC to let that slide from the factory.