BLACK+DECKER Steam Mop, White (HSM13E1)

The mop only picks up dirt where the pad is attached with velcro. Pad looked like this after mopping an entry hall, a half bath, and part of the kitchen. I’ve had furniture movers in an out of the house and contractors too. Disappointing especially because l have always trusted the Black & Decker.

Not so much for the cord length or the operating buttons. This is a plain Jane steamer. It steams like it should. But to move it, you have to pick it up or bend down. If you are older, picking it up would be the way to go, which is also needed to put water in it. Of course, when you pick it up, if you have been using it and need to move it, so that the steam is still hot, you are going to feel that steam on your feet or other places. I can barely get the areas covered before I have to change outlets.

The place where you add the water could be a little bigger.

This mop worked great on the floor, was lightweight, and as other reviewers have said, it takes corners very well! Turns very smoothly. Unfortunately, they really did not design the water tank well at all & it was a deal breaker for me. The tank cannot be removed from the body to fill it, and filling it in unit is awkward for a person with mobility issues...and also importantly, it cannot be then turned upside down to dry well before storage. This means you are putting a damp inside item in your storage closet to start smelling mildewy.

Overall this product works well. The cord is ridiculously short, so I’ve had to add an extension cord just to complete a single room. If it had been more expensive I would probably return it for that reason, but I will use it.

The cord isn’t long enough for me to even clean one room other than that I love it

it does what I wanted it to do. steam clean the floor.

Bought this to replace a different model that stopped working. Like this one much better, really puts out a good steam.

Im really surprised with this Black and Decker steam mop, and not in a good way. The mop is so stripped down. It functions, but its really lacking. -You get 1 mop pad. It is so thin and cheap it feels disposable. The mop pad sticks with a velcro-like strip onto the bottom of the mop head. Its not a very good pad at all and it just doesnt feel secure enough to really clean well. I actually had better luck using bonnet style steam mop pads that fit over the whole mop head. I had some left over from an old steam mop and they seemed to work better than what came with the Black and Decker mop. Also interesting is that the mop pad that this came with wasnt even the striped pads it shows on the box and in the listing images. I got a solid white pad that is super thin. -The mop is not free standing, it falls over if you dont prop it against something. -The water tank is built into the body of the steamer. If you dont have deep sinks, its a total hassle to fill. The instructions says not to leave water in it, so it is also annoying to empty if you have water left over in it when you are done mopping since you have to tip the whole mop. - The cord is short. REALLY way too short. Its frustrating to have to unplug this and find another outlet just to make it across the room. -The back of the steam mop has 1 hook to hang the cord. There is no bottom cord keeper to loop it around. Why so stripped down? -To make the 1 cord keeper hook situation even worse, the end of the plug has no prong on it to snap it onto the cord when you are done wrapping it to keep everything in place. Seriously, how are you supposed to keep the cord in order on this, short of tying it in a knot? ------------------------------------------------------ On the plus side, the machine is easy to use. -It has one switch to turn the steam mop on and another switch to turn the steam function on/off. -The handle is pretty comfortable to use and it puts out a decent amount of steam. -Its lightweight. -It can safely be used on hardwood and tile floors. Overall, it WORKS, but there are a lot of little things that make this feel like Black and Decker really skimped on the design and make it troublesome to use. If you are on a tight budget, this does work, but its almost better just to save for an upgrade since you will immediately have to make an additional purchase for more mop pads with this model anyway. Mediocre.

Worked for a good month and then stopped. I poured in vinegar to help decalcify and then started using distilled water. That did the trick. (For now). We’ll see if it continues to work…