BLACK+DECKER Steam Mop, White (HSM13E1)

I wished the cord was longer and it came with more than 1 pad.

I replaced the first one I got via Amazon because it apered used. There was some water in the container and the handle appeared dirty. The replacement I received ALSO had water droplets in the container???? Its unfair, nowhere in the description does it say that this is a used or a refubrised item. I ended up keeping the second one because I really needed it. But I am not a satisfied customer. This is something that should be in the description!

Does a great job cleaning. Down side is the cord length. Older homes have fewer outlets.

It cleans. It wasn’t advertised as having a mile long cord. Or for having easy cord storage. Giving it 2 stars for nothing?

Works great gets hot fast.

On the contrary. Youre supposed to lift up the whole thing into the sink and aim the faucet correctly into the small hole?! Fill a watering can maybe, or use a funnel and pour water into the small hole through the funnel? Ridiculous.

This mop didn’t even last 10 months! This mop ends up not working. It starts up and then it stops, and so on. What a waste of money! Black and Decker sells cheap mops so yourself a favor and do not buy this product. I spent this much money on a mop who can’t even work for a year!

This thing has so many problems it’s hard to start but the main two that make this a return is no place to store the cord because they only put one hook on it and the cord is only 12 feet long. Even too short for my small home. It’s getting returned.