BroadLink Wi-Fi Smart Remote Hub with Sensor Cable, IR RF All in One Automation Learning Universal Remote Control, With a Mini Smart Plug, Compatible with Alexa, Google Home, IFTTT （RM4proS+SP4M)

I bought this product to remotely control a TV and possibly some other devices for a handicapped person. Heres what I found: 1) it works over the same wifi network to provide a local wifi remote for a Roku TV. Great. But one cant use that remote over the internet. This is of course possible, the Alex Roku skill will control the TV from anywhere as long as there is an Alexa set up on the local wifi network. I can for example tell Alexa in my house to turn on the TV in the other persons house, set the input, etc. The Broadlink device clearly CAN communicate over the internet since I can use it remotely to control IR devices in the other house. However I suspect that the RM4 doesnt actually do wifi remotes, that is a function of the app. 2) When setting up IR remotes, NONE of the devices I had were pre configured. So 100% not matched despite the claim of 95% match. 3) The RM4 didnt come with a USB power adapter. Obviously one is likely to want to plug it into a power source. 4) It didnt work with the XFinity remote. Seems like a frequency issue. The particular frequency of that remote is not supported. For my use case Alexa worked and this didnt. Also Comcast has an app that works remotely (over the internet) to control the Xfinity box. Too bad I dont have some automated curtains I need to control. The only thing Im using this for now is to monitor temperature. In Celsius.

The hardware looks to be good but the app has a long way to go to make it user friendly. I got this to replace a universal remote for my Vizio TV and Yamaha Soundbar using IR, and also to control another device which uses RF. Overall the hardware works well as expected but it was extremely difficult to setup the app to work with my devices. The Vizio TV setup was okay using the search feature to match the brand, but it did not have all the functionality that my physical remote does. Additionally some of the buttons were incorrectly programmed. For example the number keys would send the wrong channel number e.g. pressing 4 would send #3 to the TV etc. So I had to use the learn mode to program the correct number keys. Many other standard functions were missing and I havent found a way to add buttons to teach it new functions. The Yamaha Soundbar was not available through the brand search. They had receivers and amplifiers but no soundbars. I could select a Yamaha amplifier to get the power and volume working, but once again I could not program/add buttons for other features of the soundbar e.g. sub-woofer volume, input selection, or changing sound modes. The RF device had to be manually programmed and it was not too difficult, but I would have liked the option to customize buttons with an appropriate graphic or an option to import my own graphic. Google, Alexa, and Siri integration is pretty basic. For example, I can ask Google to turn on the TV and Soundbar, but unable to change channels or volume through voice command. Siri via voice does not work for me, but I am able to use Shortcuts to add buttons that initiate pre-programed functions in the app. All in all, its able to handle the basic funtions I want but I would like more customization options in the app. I would say, if you like to tinker with gadgets and smart home devices, you may like the challenge, but I would not recommend this device for novice users who expect plug-and-play functionality from their devices.

I returned mine because I was missing my return window with Amazon... its not there yet. I had issues with my smart shades after the Shade Store decided to remove the app from the Play Store for their first gen hubs. I was able to control the shades and it automatically discovered up or raising of the shades but not lowering them. Another issue I had was with my X-finity receiver. It discovered the receiver correctly (you have multiple templates to choose from) and I chose the one that had everything including the channel numbers but were greyed out. The channel numbers which were grayed out indicating that they may or may not work and recommendation is to manually add them. The funny thing is, manual adding failed for the greyed out channel numbers worked perfectly! I could not use the greyed out numbers through Alexa etc.

Order 1 electric blind as a test case before buying all 9. Turns out that I needed a smart hub. This one was very easy to set up and program to have blinds go up automatically in the morning and down at sunset. I have now ordered 8 more. Looking forward to automation of all blinds

Let me start by saying: Ive *mostly* got it working . . . after many hours of effort. The Harmony remote I was using for my bedroom A/V system is about to die, and I didnt want to purchase another Harmony (since theyre discontinued), so I thought Id give this a shot. Whole different experience from Harmony. First, BroadLink did not recognize *any* of my devices, so everything had to be built from scratch. That meant learning every IR command for each device from the Harmony. But it worked, and I can now control all of the devices from my iPhone as promised. Then it came time to construct scenes. Unlike the Harmony (which walks you through this process quickly and easily), Broadlink pretty much leaves you on your own to figure out how to get everything to do what you want--and their scanty documentation isnt much help. But after a lot of trial and error, I eventually got everything to do what I want. Im still struggling with the Alexa integration, however. I think the problem is that if you name things a certain way, and create Broadlink scenes a certain way, and then decide that it would be better to have used different nomenclature and programing, you have to get Alexa to unlearn what you had done previously and then relearn the updated settings. So while I get consistent results using buttons in the Broadlink app, I still havent been able to get Alexa voice-commands to reliably trigger the correct scenes in the correct way. Im pretty good with tech stuff though, so Im sure Ill get it working once I have a few more *hours* to spend on setup. Not for the tech-challenged, the impatient, or the feint of heart. Consolation is that this thing is *way* cheaper than a Harmony remote.

Really useful for controlling non-smart devices. I use it for my soundbar, TV, HDMI switch, etc. The RF control is also a huge plus; I have a plug controlled by an RF remote, and within a couple minutes, I could control it with my phone, effectively making it a smart plug. I was also surprised how well it worked at different angles; it still managed to control my TV despite being on the opposite side of the IR sensor and being partially blocked by the soundbar. Had to take off a star for the app forcing you to use an account, even just getting the device to connect to WiFi for local control. I use Home Assistant to control this, and according to the guide for the HA Broadlink integration, you have to quit the app when it asks you to assign it to a room, as doing so will disable local control. This is very counter-intuitive for people who just want to use the device locally. Although I didnt have an issue connecting this to a dual-band router as others have, it is a bit odd that Broadlink chose not to support 5GHz, since the standard has been around for over a decade. However, for those that are having trouble, here are a couple tips: - You can probably disable 5GHz on your router temporarily. On many brands, you can do this by changing WiFi mode from 802.11b/g/n/ac to 802.11b/g (or b/g/n) or something similar. - As long as your network also supports 2.4GHz, you can always go old-tech and just move out of range of the 5GHz signal.

Very nice, I connect my device in living room with no problem at all, added my smart tv, air conditioner, fan, air purifier, very fast and linked it to my existing Google nest mini to using with speak assistant with no problem at all. I can use my google assistant to on-off, set temperature of my air conditional with no problem at all --> my air conditioner brand found in the library can fast to add it. I use my google assistant to on-off my fan --> because my fan not common brand so I use learn function to learn from my fan ir remote control with no problem at all. I use my google assistant to on-off my air purifier --> same as fan my air purifier is local OEM brand so I use learn function to learn the it remote control and add the devide to broadlink app with no problem, after add the device I also link it all to google assistant. I can use my google assistant to on-off my tv --> Same as my air conditioner, my tv is LG smart tv so added to broadlink device with no problem at all with the library data. Very satisfied with the result, actually can set condition in broadlink app for the devices but since I just set up today so will do it later. Actually before I tried the same product with other not famous brand same device, it can add my tv to the device and used with google assistant, but other devices only can add by learn the remote control but only can use my phone as remote, the learned function couldnt use in my speak assistant normally. Very disappointed. Then I decided purchase this Broadlink RM4 pro and try it, all function normal and link to speak assistant with all devices also operate with no problem by the speak assistant. And the temperature & humidity sensor also function with no problem in broadlink app, I can add it to my speak assistant but not yet know how to use it with speaking. ;D Thank you, very happy. Recommended the item.

Update 27-Oct-20: Changing from 2 stars to 4 as the vendor has really spent time effort and communication with me showing real interest to increase compatibility and correct issues. Ive also learned a bit more about IR remote control - there are a lot of different protocols/techniques used and there is no standard. So its very challenging - probably impossible - to be 100% compatible with every IR device. Fortunately, one of the main things I want to be able to control with this looks like they will be able to get working! Update 19-Oct-20: Changing from 1 to 2 stars as the vendor has replied - so far not any fix. Read updates at bottom. Have wasted lot of time with this poorly engineered product, and the bottom line is: It WILL NOT connect to my TP-Link Archer A7 router (2.4ghz wireless). I have tried lots of things, including even disabling wireless security, changing the support for A/B/G/N, etc. The same thing happens every single time: this Broadlink device makes attempt to connect to the router, but it fails. I can see the Broadlink mac address as it connects to the router with 100% signal quality, and it shows in the wireless devices for a second or two, disappears, and will keep repeating the unsuccessful connection attempt. I have a spare older Netgear router, and in my troubleshooting set it up. This Broadlink will connect to it - but its not the router I want to use. So, is the problem the TP-Link or this Broadlink? I would have to say its the Broadlink because I have never had a problem connecting any wifi device to the TP-Link, including Amazon echo devices, Google home devices, smart plugs, smart thermostats, phones, notebook computers, etc., etc., etc. Extremely disappointed, but not entirely surprised as I look at other reviews. As I see it, theres something funky about the wifi setup/firmware on this device and it will work with some 2.4ghz routers, but definitely not all. So, even if it works for you, would you want a device that may not work in the future if you change/upgrade your router? UPDATE 1: Was ready to request RMA to send it back, and thought, well maybe I should at least see how it would work if it could connect to my network, so I hooked my old Netgear router up to the Internet, connected my phone and setup the Broadlink device. After it connected and finished the initial setup, it immediately downloaded from the internet new firmware. Aha. So, with that maybe it will connect to the router I actually use? I then put the TPLink back to the net and the Broadlink back to setup mode and..... It now connects to the TPLink router.... SO, we have a product that ships with bad firmware that prevents it from connecting to at least some routers/wifi, and the only way to fix it is to connect to a router/wifi and download new firmware! What really needs to happen is the vendor needs to re-flash these things before sending them out as new product.... UPDATE 2: After getting the hub on my network, started adding my remotes. No issue with TV, but had immediate issue with my set-top-box which is a Cisco ISB7150 - a cable box with DVR provided by Hawaiian Telcom for their cable provided by fiber using IP technology. I didnt find the remote listed by BroadLink, so tried to add it as custom. No matter what I tried, it would not learn a single button. Believe me, I tried and tried and tried. I have 2 remotes that can operate the stb - the one provided by Hawaiian Telcom (URC 2025B1-BB) and my old Logitech Harmony 650 which is perfectly able to learn any of the remote codes and is in the Logitech database. Almost ready to give up, I noticed a BroadLink database listing for: Iptv Cisco! (Under I not C). Well, that worked for the basic function of the stb, but none of the DVR-related keys are programmed, and many of the less-used set-top buttons as well are not there - with no success in getting BroadLink to learn any of them. I recd the product from Amazon on Sat. BroadLink support is 5x24 no Sat/Sun. But on Monday I did receive an email response from BroadLink to my problems. They acknowledge firmware update can resolve some compatibility issue with wifi (but thats catch-22 for most people as it requires connecting to a different router before it can be fixed and theres absolutely no mention of this potential issue anywhere). And, I was told they will change the database listing from Iptv Cisco to Cisco Iptv. And, I was asked more about the remote that cant be learned as if they are interested in addressing that. Will see what happens.... Finally, my ultimate goal is to use this with Alexa, and that does seem to work, but until I can get the STB remote functionality, its too limited to be useful.

I ended up adding the Sewell IR Blaster (https://www.amazon.com/dp/B074CNWJZV/) so I can control everything. ibroadlink.com/support - FYI your downloads dont work. Roku 4K streaming stick no codes, and cant learn - sent email. Optoma GT1090HR no codes, manually learned - screen uses RF different vendor unable learn codes - sent email. Unable to add additional buttons after setting up a universal Remote for device - sent email. Looking forward to hearing back. Hopefully once all codes are done the scenesmacros work. Also, very difficult to add the RM4 Pro device - it took about 20x attempts. It would have been nice to simply scan a QR and add the device vs. the manual setup that was required.

Doesn’t work with google home! DO NOT BUY. 2023 review w shades. Connects but NO CONTROLS . As title says. I can add the Allen roth shades in the app and it works fine IN THE APP. Soon as I link it to google google home shows ZERO controls. Just says it’s connected. Piece of crap junk.