BroadLink Wi-Fi Smart Remote Hub with Sensor Cable, IR RF All in One Automation Learning Universal Remote Control, With a Mini Smart Plug, Compatible with Alexa, Google Home, IFTTT （RM4proS+SP4M)

This device is awesome. I wanted to integrate an entertainment system with Alexa. This device bridges that gap. It operates everything I need. Xbox, TV, Amplifier, everything turns on, scrolls through menus, adjusts settings. I am pleased and can recommend this. It does take a little effort to learn and setup, but once its set, its a solid smart home improvement.

Excellent!

This worked great for a year and now is slowly dying. I’d look elsewhere or wait for an upgraded model.

Its apparently not possible to set up this RM4 pro without internet access. The device creates a wifi network named Broadlink_WiFi_Device but when I connect to it, I cant find a web interface to continue the set up. It gives me an ip in the 192.168.10.0 range so Ive tried 192.168.10.1 but there is no web interface at that address. Ive also tried to set it up using the android app but I dont have internet access at this location where the RM4 is being set up. I only have a router without WAN access. Unfortunately the app wont work unless the device has WAN access. It also needs you to create an account, verify your email address, get your location info, get and maintain internet access. Its stupid and unnecessarily complicated. All I want to do is read an RF signal through Home Assistant. If they had a local setup web interface like all other IoT devices then it would be fine.

Complex setup with cable set-top box remote. Works well with Alexa.

I dont usually write negative reviews, in fact, this is my first. But when faced with such a truly awful product as this, I feel it my duty to warn my fellow humans what frustrations await them when you purchase a Broadlink RM4 Pro. To be fair, I dont know if this device will control IR or RF products or even sync with Alexa, Google Assistant, or IFTTT, as promised. I actually CAN’T know that because I couldnt get past the installation. For a device marketed as a bridge for the smart home market, this device is anything but smart. In fact, its designers had so little disregard for their customers that they thought it acceptable to exclusively REQUIRE 2.4ghz WiFi in a device sold in 2020. That in itself would not be so bad, there are plenty of older, dumber, simpler devices that use this frequency but Broadlink appears to have gone out of their way to ensure 5ghz dual band systems absolutely, positively, cannot be compatible with their product. As evidenced on their support site, which actually recommends that first you disable the 5ghz band for as long as you use their product. Disregarding how unacceptable it is to recommend one stop using a superior technology that was finalized over 11 years ago, the site further recommends that if you cannot disable the band, then you should try to walk far away and see if it’ll connect to the 2.4 band then, or install a temporary router or hotspot with the same SSID/PW. If those methods fail, you should simply get another router. Easy peasy. I actually tried the first two recommendations because I really didn’t want to have to through the trouble of returning… also because I’m an idiot. So after walking down the street with phone, Broadlink, and USB battery bank in hand on 101* day with no results, I setup the mobile hotspot on “phone B”. The issue then arose that, because again it is the year two thousand and twenty, my hotspot was inundated with connection requests from 80+ devices throughout the house wondering where their precious network went. So after shutting off power to the house (yes, really) and manually killing multiple tablets, a couple of UPSs, and a smattering of cell phones, I was finally within the hotspot’s capacity to connect. Only nothing happened. The same stupid app giving the same stupid message. “Could not connect”. 5 days and uncountable hours later, I’m done. I’m sending it back and posting this review. If you have a router made in the last 5 years or have more than 10 devices connected to your network, run away. This device will not work. It is a device marketed to smart home hobbyists, but built for people who have 1 PC hardwired to Facebook for the “news”. I know this review was initially to serve as a warning, but at this point I just don’t care anymore. This was my therapy. If nobody reads this, fine. At least I have bled the poisonous Broadlink experience from my system. Thanks for the refund, Amazon.

I bought this specifically to use as a smart remote to control one item in my house with my Google Mini. Never did I thought that I would be able to control my entire home movie theater with this Broadlink. Very small and compact to start with so it is easy to tuck it away somewhere in your home to keep it out of sight. The app is for the most part user friendly but you do need to have some knowledge on how to program universal remotes to get the full potential. I love how you can build scenes on the app and Google Home recognizes the scenes and you can trigger them with a simple voice command once you program the Broadlink scene(s) into your Google home. The one con that I am finding is that being that it is IR technology, you would want to place it where the components that you want to control like you would with a regular remote controller in a place where it has almost a clear line of site to the said components. Aside from that, it is a great IR Blaster and having the RF technology onboard is an added bonus.

Does not keep its settings and loses connection constantly to WiFi. using the app youll notice it takes a while for the device to ping back to life in which time it will show disconnected. Waiting to turn you lights or fan on for minutes is unacceptable. SoNoff and Shelly was the way i decided to go after the hassle

Where has this product been all my AV life. Long are we pushed to products that are okay, but largely too expensive to consider truly. I have used a lot to make my home theater a bit more easy to work with and use daily, but this little low cost item is one of the few ah ha moments I have been suggested by a friend. I thought the only real considerations were Harmony in this segment, and dont get me wrong, I like those, but for simplicity sake and such a low cost, this cant be beat. Paired with my Roku Ultra, Viewsonic 4K 150 Inch Projector, Yamaha RX-V685, and surround speaker setup. Loved it, considering more to help with remote and home automation.

As stated, it does not do bluetooth. Unfortunately, the newer Optimum/Alice One set top boxes only support bluetooth so it cant be used to fully integrate a system that includes Alice One. Otherwise it seems to be easy to setup and the price is good. It needs to be able to support bluetooth though as more and more devices are going that way.