Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Visually nice on the countertop. Sound is decent. Picture quality is good. Really can’t do too much with it other than use the apps loaded (or go to the web and pull up from there, sometimes). Mine is very glitchy with getting CBS News to come on. Sometimes it does, sometimes it doesn’t … just hangs on a blank, dark screen. Glad that when I did decide to give this a try, I bought it when it dropped to $99 briefly back in September. Definitely not worth more than $100, if that. I’d rather go with another Amazon Show 10 (or wait for the new Show that’s due out soon).

Cannot make calls to a computer without installing messenger first, unlike current way where you can without issues, also, even after installing it, they will keep getting the call on their phone instead of the computer. Also called to a tablet, and seems rotation wasnt working, tried multiple times and kept having issues, returning it, seems a great idea, but far from mature :( Added a picture of how it looks on a tablet. Update: I kept it and bought one for my mom, seems thats gonna be the only way to check how it works when you call portal to portal, seems calling a phone or a tablet is not the ideal way to use this, I was hoping it would just call any other messenger no matter where it was installed (PC/tablet) without issues, so far not that good, not ideal to buy a portal to each one of the people I wanna talk to, but at least will try it, I was expecting something better than Skype, but not so far. I like the video and sound of the device, not that many apps so far, but as I saw it advertised, I think it is more focused to be a video chat approach like Skype, will try with 2 portals and see how it works.

I have Echo, Google, and Portal Smart displays, several of each, and, for photos, the Portals are the best. The other features are ok on the Portal but not as refined as Echo or Google. I was quite surprised with the sound quality of the Portals. Very happy with the Portal Plus.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

Got this in lieu of the Echo Show because of the bigger screen. For our intended purpose, it was the right move. Ability to sign and chat withn or drag daughter. The larger screen was key here. The level of integration with Alexa isnt what we hoped for (cannot listen to Amazon Prime Music, or we havent figured that ot yet). Im glad we still have our echo devices throughout the house... This was a nice device to compliment what we have. Still need to look into getting an show for the missing/ desired Alexa features.

I have to say I think this product its something that can make a big difference on the way how we used to meet and speak with people, its make you fill comfortable not only to hear the words that the other people say, it also give you an ability to fill like you are in the present of the other person you speaking to. This is true all the time especially during the time of covid, when I personally cant meet some of ny friends, so this is something that gives me the ability to connect with my good friends. Its also a highly recommended for old people, its a very nice gift for parents, so you can speak to them easily.

easy to work with

Its nice to see family without holding your phone! You can see grandchildren running around and your kids reacting naturally to them.

This product is excellent. We purchased it for an elderly family member at the beginning of the coronavirus pandemic, and it has helped her to feel included in family get togethers. The speaking features make it so she does not have to type on it, which is perfect for those with limited eye sight. It is very large, and the rotating feature makes it easy for people all of levels of technological knowledge. Excellent product

I bought this product, because I would like to be near to my family. The product serves its purpose. In my opinion, it has good speakers, microphone and screen quality, but the apps are very limited and the interface could be better. I’ve been using over two months and no technical issues show up until now. Hope they try to improve this product software, because I believe that it has potential to be a great product.