Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i5 - 8GB Memory - 128GB Solid State Drive (Latest Model) – Platinum with Alcantara

1 month old and blue screen of death. 2 days after return window closed. I won’t be buying Microsoft again

Its been 5 months I have been using this surface laptop. All good. Until recently, a weird issue surfaced. So this laptop unlike others out there doesnt come with a Power Button, instead its put together in the keyboard as a Power Key. That felt convenient and unique to use in the initial days. Now comes the problem.

Not a surface 3. They sent the original 2017 model.

When the Microsoft Surface Laptop works, it’s a great device. However, I have had hardware issues since I first bought the computer over a year ago. The laptop will regularly fail to recognize any available internet connections, and I have to keep restarting it over and over until it does so. Sometimes I have to restart it upwards of 7 times in a row just to get onto the internet. It’s incredibly frustrating, and I wish I had bought the warranty because of it. I foolishly trusted Microsoft and figured I wouldn’t need the warranty on the Surface.

Very sleek and modern-looking. Works incredibly well.

If you are trying to make the difficult decision between the new Microsoft Surface 3 or the Macbook Pro, you have come to the right place. As a college student who plans on going into finance, I recently had to make the same decision for freshman year, I purchased the Microsoft Surface three. Now, let it be known that I have had an Apple MacBook Pro for the past three years. I love my mac, and always will. It is aesthetically pleasing, simple, uncluttered, has a fingerprint reader, the new touch bar, and seamlessly integrates with my other Apple products (iPhone, AirPods, apple watch, etc.). However, for college students, I have found that the pros of the Microsoft Surface Laptop 3 outweigh those of the Apple Macbook Pro. Both laptops are very portable; however, the Surface is a tad more, weighing in at 2.83 pounds and dimensions of 0.7 by 11.9 by 7.5 inches, compared to the Macbook Pros 3.1 pounds and dimensions of 0.61 by 12 by 8.4 inches. The Macbooks retina display beat out that of the Surface, coming in at 2,560 by 1,600 pixels vs. the 2,256 by 1,504 pixels that the Surface offers.

I purchased this device according to its description in the title. I was under the impression I was buying a new laptop and received a used one. Any other description listing states if it is new or used and this did not.

Everything about it is wonderful, easy set up, easy to use.

I thought I would like this laptop since my DIL has one. But after it arrived and I tried to plug it in, the prong of the included power cord did not match the port. I called Microsoft and described the problem. Instead of sending me the correct power cord, Microsoft thought I should buy it from them. Not a responsible customer service response. Since the Surface 3 is an older model, I am just going to return it and get something else

I really enjoy the laptop overall but I had purchased a new one so I could have 2 USB ports. The specs on the Amazon page says that it has 2 USB ports. It only has one. I contacted the seller and have given them ample time to correct the page. It still says 2 ports. Hmm! Ill change my rating if they correct their mistake.