Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

Piece of garbage. Flickering screen and charger that wont charge. Sent it back after hours on the phone with Microsoft customer service, only to receive a new device with the exact same issues. They also required a hold for the full amount of the device (about $700) while the new one was being mailed and the original one was being returned. Very frustrating and inconvenient experience.

The things that I like about this laptop: It’s portable and compact. The support team provided unlimited support to get it set up since it lacked directions. The man in support stayed on the phone with me for over an hour to get me set up running. He took me through testing various commands on the laptop. He went through everything by taking me step by step to get completely SET up. He was extremely patient. And he tested everything with me and knew what he was talking about. So kind.

Do not purchase from the Microsoft Surface line unless you want to have to replace your laptop annually. Twice (literally within weeks of the expiration of my warranty) my Microsoft Surface entered a boot loop. Microsoft initiates an update, which sends the Surface into a loop upon startup. The logo flashes several times, but the device never turns back on. To remedy this, you have to purchase another device. This has happened to me twice, and I refuse to purchase another Microsoft laptop. Search YouTube for “Microsoft Surface Boot Loop” to see all the videos of people stuck in this same situation.

I loved this laptop for 2 years but all the sudden the screen went cloudy/grayed out. This happened with another Microsoft laptop a few years ago that was also a touchscreen. Ill never buy a touchscreen one again. Dont recommend.

I love this little guy. I first purchased the Apple Air and after using it for a week I just didnt like it. Dont get me wrong the Apple Air had a great battery life and key board. I just am so use to windows that some Apple programs I found harder to use. This 8 ram Surface go so far has been doing very well for my needs. It price is a few $100 less then the Apple and it seems just as quiet as the Air. The screen is pretty good not as good as the air but if you dont have them side by side you wont know the difference. I did find a clear plastic cover to fit over my Surface go on Ebay. The cover I got for the Apple Air was easer to find then the one for the Go. All in all so far this laptop seems well built and Im very happy with how well it works and how well its built. I love the color sandstone its very close to the Apple Gold. Good pick for the money! Seems to be very little fan sound. In fact I never hear it like I did on my older HP laptop.

I bought this laptop because it looks cheaper. However it was locked in Windows S mode and doesn’t allow any other applications. I paid $99 online to upgrade out of S mode. You need to be careful when you see a cheaper item. It doesn’t come at all cheap.

I researched several computers to replace an 8 year old laptop. My husband and son have Surface models and have really liked them. I chose this model because of the keyboard and screen size. They’re a little smaller than my old laptop but still fit my needs and I really like how lightweight it is. It was easy to set up and is working perfectly. The three color choices are also a nice option.

Llegó en excelentes condiciones muy bueno

The laptop is supposed to be brand new, but it wasn’t even working......

Love my new laptop… I have surface for work and decided to get one for personal items. Nice compact laptop with great features. Fast enough for my daily items.