SAMSUNG Jet 75 Pet Cordless Stick Vacuum Cleaner, Lightweight w/ Turbo Brush, Mini Motorized Tool, Removable Battery, Powerful Cleaning for Hardwood Floors, Carpets, Area Rugs, VS20T7512N7/AA, Silver

Bought this for my elderly mother and was worried it would be complicated. But once you read the instructions it is so easy to use!!! I absolutely love not having to mess with a cord!! This makes vacuuming so easy and now I want to get one for myself! Make note that the mini tool is for hardwood floor and couch. But it is absolutely amazing how quickly this cleans my mom’s carpet!!!

For a cordless vacuum it works great! Very handy for a quick in between cleaning. Hair does not get wrapped around the roller brush either!

Disliked, the cleaning cup, way to much to take apart to clean out

Mine didnt come with a combination tool. Please advise.

I liked the power until the dust container disconnect button broke and now the rotar brush is peeled off the grey roller. It’s basic garbage now and I cannot return it at this point.

Works great! But battery sux. Will order a 2nd battery.

Suction was okay, but after the first use the vacuum head snapped off while I was looking at how to unload the canister. Its now dangling by a wire. If Its this easy to break with me gently using it, it doesnt stand a chance of surviving a family with kids.

We bought this new from Amazon directly, but Samsung has clearly repackaged this model, omitting a key part: the $19.99 Combination Tool (brush tool). Its shown in pics, and listed as part of the vacuum (not an accessory) right on page 1 of the Owners Manual (see image). We called the day we got this (12-14-22) and were promised a replacement tool in 10 days. We called 27 days later,on Jan 9, 2023, and again a 2nd Support rep promised to send us this key missing part. Inexplicably, today, 24 hours later, I got an odd text from Samsung saying they could not fulfill the replacement part request and they were cancelling it! They suggested I call J& J International and BUY one instead! Of course, I dont even have the Samsung part number at this point! And, on principle, I refuse to fork over $20 more. I was really hacked. Called Samsung a 3rd time. Another 45 minutes on the phone. A 3rd Ticket opened. A 3rd promise for them to maybe send me a $19.99 Combination Tool for the missing one from my Pet 75. I did find this tool finally by Googling Samsung Pet 75 Combination Tool. It pops right up on the Samsung website. You can order it. But why? Its supposed to be included. Without this tool, theres no way to vacuum drapes, curtains, blinds, clothes, car seats. A brush is a necessity. FWIW, the battery is pretty small. Youll have to drop another $100 to get the larger spare Samsung battery. So, add $100 to the price as they included the smaller battery. It last about 15 minutes. This vacuum has lots of suction. My wife really likes it. Me, I was ready to return it on Day One (12-14-22), when I found the brush tool was missing. She wants me to give Samsung a 3rd chance to fix this. What is also strange is the wall bracket has a mounting ring for this combination tool to attach to that doesnt accomodate the other small turbo brush, plus the manual shows this brush in it pictorially, and doesnt show it as an optional accessory. Were not sure what Samsung product design department was thinking, as this omission is baffling every customer. It seems like the marketing group REPACKAGED the Pet 75 to lower the cost, and omitted the brush to save a few bucks, forgetting its listed in the manual as standard (not optional) equipment. Thats a deceptive and unfair trade practice, illegal in most states. To be crystal clear, Ive called SAMSUNG Support three times over a missing $20 brush tool in the past month. And, twice my replacement orders were cancelled mysteriously with no notice or callback. Ive now wasted three hours on this, and I still dont have this part as I rewrite this review on 01-11-23. I shouldve insisted on returning it on day one.

After three days the release button for the dustbin broke. Hair gets caught in the back wheels. I dont think this vacuum is worth the price.

Does what it was purchased to do. A bit disappointed with battery life. Doesnt have a soft bristle dusting attachment which would be nice.