ASUS ZenWiFi Whole-Home Tri-Band Mesh WiFi 6E System (ET8 2PK), Coverage up to 5,500 sq.ft & 6+Rooms, 6600Mbps, New 6GHz Band, AiMesh,Instant Guard

I have had the router since December 2022, so approximately 3 months. During that time we have experienced near daily disconnections of all WIFI devices from the WAN connection. WIFI devices are able to connect to the network, but lose all access to the internet through it. Wired connections are completely unaffected.

Router will start restarting every 10 minutes. I cannot stop this behavior at all. Completely useless after barely 2 years.

Updated 2/6/22:

I moved into a new tri-level 5000 sq foot home and purchased this mesh system as I read that it should be the latest and greatest system. I had the google nest system in my previous home and loved it. I have fought the following issues:

Most complicated over information filled inter face ! Took so long to find my router , then could not find the node ,( never did ) then adds a third ? Finally got it up and running then I made the mistake of updating firmware , that was it . Nothing could not find the network or nodes , did everything dumb thing , reboot everything in install and reinstall . Nothing . Waisted a day .

Needed to get a strong signal all through my house and garages

So by far the strongest router I have owned. It replaced two that I was using. Netgear nighthawk and Asus ROG. Both was AC linked in series.

7/25/2022 Last Update: I finally received a refund it been months and months of following up and hours of time spent. Their customer service is not the best.

I’ve had a 2-pk set for a few weeks now. I configured it and updated firmware and adding devices was simple. The management GUI is nice and modern but it is where some of the bugs are. It reports 6E WiFi devices as 5. I also had initial difficulty joining 6E WiFi cards and contacted ASUS support several times. The resolution was to update Win10 to the 21H1 optional update. Prior to that I made a registry update just to see the 6E band from one of my PCs but it still couldn’t join, until I updated Windows. I discovered this resolution from my own research, without the aide of ASUS support. As to their support, I can’t recommended their e-mail support. They mostly come across as techs I’ve encountered in my career that just want to update/work their tickets vs truly helping the customer—it’s all too common and not unique to ASUS. Also, I still have one ticket open…the ET8 product is not even listed in their product registration pull down menu on their own product registration page. So far I’ve sent a copy of my invoice and provided both serial numbers. Next I’m going to try to just mail them the registration card that came in the unit and see what happens. As for device performance on this mesh network…it’s outstanding. I upgraded to this mesh network from a high end single unit with two repeaters—my device performance is now incredible. I have 49 IPs throughout my property in use. I suspect the management app bugs will get ironed out in time, especially as this product becomes more popular and ASUS gets more end user feedback.

The amount of devices that can connect is impressive. Bandwidth is never a problem. Using Arris S33 as the cable modem on a gigabit Comcast data connection.