BISSELL, 3061 Featherweight Cordless Stick Vacuum, Electric Blue, Black

I love this vacuum. It’s easy to handle, easy to clean and collapses into an easy fold up. I have limited space and this is a major plus.

We purchased this vacuum on July 3, 2021. We chose this one because of the reviews, the light weight aspect, the features, and because it was cordless. We also bought into the helping animals marketing. On August 31, 2022 it did not turn on. We have maintained the equipment, changed filters, etc as the user manual directed. We have engineered hard wood (vinyl plank) throughout our home. We called the product support line provided by Amazon today, September 10, 2022. First representative- Gathered our information, did some trouble shooting, informed us we were out of guarantee (waranty) and that the best he could do was 20% off a new unit. We would have to pay shipping and there was no option for extended protection. The unit would take 1- 2 weeks to arrive at our home. Total cost would be around $120. We asked him to tell us why we should buy another Bissell if it was going to die right after the warranty period. He just kept reiterating that because we were outside the warranty, he could offer 20% off a new unit. We asked to be transferred to sales based on the assumption that a sales person might be better versed in reliability and if this was a frequent problem. He was pleasant enough, just very script focused. Duration of this call segment: 5- 10 minutes. Second representative- Asks for all our information AGAIN and is unable to understand us even when we spelled things out such as E as in Echo. Getting our address correct took over 5 minutes. We explain that our vacuum died, we had already done troubleshooting, the other rep offered us 20% off a new unit, but that we wanted to know why we should purchase a Bissell product again if it was just going to die right outside warranty. He started looking up other products. He suggested a corded vacuum that was suitable for carpet and also $400! We specified that we were not looking for other products and definitely not spending $400 on a vacuum that wouldnt work for us. He responded But that has a 2 year guarantee. He then wasted 10 more minutes of our lives reexplaining that our unit was out of warranty (we know) and if we want that one he can offer 20% off (we know) and that we also have to pay for shipping. We asked for a supervisor. Duration of this call segment: 25- 30 mins. Supervisor- We had to wait on hold roughly 5 minutes, so not bad at all for a weekend. The supervisor answers and sounds pissed off. Who am I speaking to? What is it you want? They have a non American accent, so we chalk it up to differences in grammar, not rudeness. We were wrong. We very briefly explain the issue. Our vacuum is just out of warranty and died. Were being offered 20% off a new unit, but were not sure we want to spend over $100 on a vacuum just to do it again in a year. Is this a common problem? Do your vacuums just make it through the warranty period and then die? We could hear a small dog loosing its yappy mind and a young (toddler?) aged child sing shrieking in the background. It was loud enough she was difficult to hear. We missed the first sentence or so and were able to hear ... Warranty was 2 years and expired in March (both these things are untrue) so 20% is a gift! No, it was a 1 year warranty and expired in July. Are you looking at the right customer? *she starts yelling angrily*I know what Im doing and you waited 4 months to call. Your warranty expired in March! What do you want?!? So were going to go ahead and take our money to a different company, thanks. We hung up. Duration of this call segment: 5- 10 minutes real time, 6 hours yelling, yapping, shriek singing time. We went to look up the corporate address to send a letter and found 4 on Google. We called the customer service line again. I gave my name and said I just wanted to corporate mailing address. Nothing complicated, just the address. She asked to place me on hold, but forgot to mute or actually place me on hold. I could hear her typing furiously for about 5 minutes. She came back and asked Why you want the address? I would like to send them a letter. I have 4 address in different locations and I wanted to make sure I sent it to the correct one. Or sometimes companies have post office boxes or something they prefer customers use. Well what addresses do you have? You... I.... You cant just give me the mailing address? No. What addresses do you have? At this point I got suspicious and said I have one in South Korea, one in Chicago, and two in Michigan. Grand Rapids is right. I have two though, one is 2345 Walker (true) and the other is 1200 Walker (false). Which is correct? They both work. Grand Rapids. Wow... Thanks I guess. and hung up. So customer service cant even get an address right. Overall it was a fantastic vacuum, until it wasnt. Get the extended protection or probably plan on shelling out $100- 200 a year to replace it when it dies a month or two out of warranty. I would not this for anyone on a fixed income as it just adds to your expenses. TL/DR: Works great until the warranty is up. Then doesnt and customer service is useless. Get the extra protection or pay every year.

We wanted a small vacuum that would be easy to store in our cozy RV but could serve dual purpose of sweeping and tidying up our floor mats, and work like a hand held dust buster. This model fits all those requirements perfectly!

I purchased this Bissell 3079 Featherweight Cordless XRT 14.4V Stick Vacuum as I have 3 indoor cats who get hair on everything, and Ive had 3 back surgeries due to a broken back. Sweeping or using a regular size vacuum is out of the question for me, however, this little Bissell 3079 Featherweight Cordless vacuum has enabled me to once again keep up with the cat hair as much as possible. This vacuum is lightweight and glides across my hardwood floors and carpets making it a breeze to use. The only draw backs I have come across so far are the length of time it runs on a charge (maximum 25 minutes at the most), the size of the filter (way to small to do much of anything before having to stop and empty it), and where the cord plugs in to charge the vacuum (at the bottom of the back of the vacuum) which makes it difficult to plug into the vacuum. The plugin to charge should have been at the top where it is easy to see and find, and where a person does not have to bend over. Other than that, I highly recommend this item! And, I would buy it again.

This is the fourth one I bought. And the same thing happened. The hand vac part keeps working but the vaccum part quits. Its fine in the first but after a month or some the bottom part stops. But you need the bottom part to charge the hand vacuum part

It desperately needs a wand extension to vacuum above curtains, ceiling vents, etc.

Very good suction. Almost as good as our central vac and much easier to maneuver. Very happy with purchase.

Good for quick jobs, great they it folds flat to get under beds and such, pivots well. Detachable vacuum is handy, battery does not last all the long.

This is awesome for a person who cant manage a full-on heavy vacuum. The 6 lbs weight is mostly near the bottom /wheels so it feels lighter than it is and you dont have to strain your wrist wrangling its weight around. Pros: charged fully in 4 hours, easy maneuver, decent suction for a wand vac, beater bars to help with your flat little kitchen rugs. Emptying is easy. I found it wanted to suck up my ruggable brand rug thats got a waterproof base blocking the vacuums air flow, but that caused the motor to work too hard and the breaker shut it off. After a minute it started right back up. I have 600 feet of wood floor with 4 flat area rugs and I vacuumed it all on one charge. Then I tried using the removable dust-buster part of it and vacuumed cabinets, silverware drawers etc. With the weight all in my hand rather than carried by the wheels it was harder to use as a hand vac for my arthritis, but still manageable. I used 2 hands for some tasks to not strain my wrist in hand vac mode. Overall though it functions really well. Cons: youll still want the big vac once in a while for deep clean on your plush carpets. This vac likes floors and thin rugs. ODDLY, the plug in is on the bottom and its coupling plug is small and kind of fussy.

My Dyson cordless finally broke after a few years, and since I dont have as many pets these days, I wanted to try something with a lower price point to replace it. I love the convenience of popping out the handheld vac. I only wish this had a dock or at least that the cord plug was somewhere towards the top. You have to fiddle to plug it in at the back towards the bottom of the vacuum. Thats my only gripe with this product. The folding feature is nice if you have limited space, but I havent found myself using it much.