Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)
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JJ
> 24 hourThis is a very good camera for our baby. Weve had no problems with it. Range on the monitor is good, and the battery life is excellent. I also like having a dedicated monitor (as opposed to having to use my phone). My only slight negative is that the night version is slightly blurry, but ultimately, youre seeing in the dark, so what else can you expect? Very good quality overall.
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Adam
> 24 hourWorking well for my family and I thus far. - Good picture and sound - Very similar to our previous motorola... it seems to use the same software, has the same size screen. The advantage that it has is the lenses. There is a BIG difference between optical and digital zoom. The lenses allow you get your optimal view without significantly sacrificing image quality. - They fixed the annoying sound thing! - Mine may interfere with wifi stuff a little, but not nearly as much as others have described. Things will run a little slower or drop connection every once in a while if in close proximity. Not bad enough for me to even be sure that the monitor is responsible. I probably would not have noticed if I hadnt read all the bad reviews. - Extra Camera was easy to sync. It is easy to switch back and forth between cameras and I like the automatic scanning feature. I do wish there was a split screen option to see both at once.
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Brittany
> 24 hourThis review will be for the add-on and the system. I received the camera/monitor unit as a gift from my registry about 2 years ago. Twice in that time, I had to replace the battery. Recently, I finally called Infant Optics customer service and I have got to say they were amazing. They had me do some trouble shooting and determined the monitor was the problem. Even though my unit was out of warranty (by a lot!), they said they stood by their product and would replace the monitor. Luckily for me, around this time, the camera lost all sound. I couldn’t hear anything in my child’s room. Again, they had me do some troubleshooting but determined the camera had a problem. Sooo in the end, they replaced my entire unit for free even though it was well out of warranty. They even made it easy to replace even though I had received it as a gift. I bought this add-on camera as I recently had another baby. I must say I think the battery will be an issue again but hoping that it won’t be. I really do like this camera and have used it pretty much every day for 2 years. I like I can talk to my child through it. The camera moves well so I can see around the room. It was easy to sync the two cameras to the monitor. When I’m using both cameras, I can either have it always on one of them or it can cycle every ~10 seconds or so between the two which works for me.
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Maureen
> 24 hourWe are very happy with our Infant Optics purchases because they have excellent customer service!!! When we had an issue we talked with Kristine Z. and she was extremely helpful, responsive, and made sure all of our issues were completely resolved. She even checked back with us a few days later to make sure everything was working for us. We should have reached out earlier - these cameras/monitors are worth the money because of the team of support! Very satisfied customer!
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Dr. Hester Kunze MD
> 24 hourI love that this is a closed loop, non-hackable system. Picture quality is great! I have been able to add cameras on as our family grows. The real factor that takes infant optics to the next level is their customer service! After about 18 months, our signal was dropping a lot and after emailing customer service, Gladys R was all over it!! Provided lots of step by step troubleshooting and frequently checked in to see how these tips were/weren’t working. There was small improvement but not great. She jumped all over coordinating the return of my monitor and sending me a new one without question. I already was happy with the product but the customer service has made me a customer for life and I’ve recommended and bought for my friends numerous times!
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Laura Pitts
> 24 hourWe have been using this camera system for one year now, and I have no complaints. We have one camera at home and one at our babysitters. The viewer-screen travels back and forth daily, with no issues! It can be used both locations to connect with either camera. The camera is easy to mount on the wall or set on a shelf. It has a long cord and so does the viewers charger. Our viewer can still go for about 3 hours without needing a charge, although I do plug it in all night long. Occasionally we have some small challenges where my phones wi-fi interferes a bit with the sound from the monitor, but its never a big deal. You can turn off the annoying beep for when it loses connectivity. I looked at a lot of monitors before our son was born, and I can say Im happy with this one!
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Jasmine
> 24 hourDont trust the 5 star reviews. I bought this because there were so many 5 star reviews, but I found out later it was because the company offered a lot of people a free 2nd camara in exchange for 5 stars. Its still a decent set up, but not 5 stars, and not worth the price. The night Camara isnt too bad, but Ive seen better ones from friends and wish Id shopped around a little more. The reception isnt great, and it gets spotty even just being a few rooms away from the nursery. It routinely tells me its out of range, even if I havent moved the monitor. Weve checked wifi and other possible reasons for interference. The sound is also spotty, and most of the time its not bad, but it cuts in and out quite often. I like the feature of being able to add other cameras, and if you have it set to scan it will go back and forth between the two cameras, but it doesnt stay on one camera if baby is crying, which is kinda annoying. I love being able to control the camara and having such a wide area to scan. It comes with a zoom lens that you have to exchange with the normal lense, unscrewing and screwing back on, which is hassle, but at least it has the option. Overall, its not bad. I just wish Id I vested in something else.
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Molly
> 24 hourWe purchased this as a second camera for our Infant Optics DXR-8. It’s very easy to add cameras with this system. The picture and sound quality is excellent, and we can easily keep an eye on the kids via the monitor from all parts of house, including the basement. The range even includes our back patio. The battery life is much better than our previous monitor, which always needed to be plugged in after an hour or so. We did have an issue with the night vision degrading significantly after almost a year of use. However, the Infant Optics customer service rep I worked with was very understanding and replaced both our cameras, even the one we had lost the receipt for. After going to battle with a different manufacturer over our last monitor, I have to say it was a breath of fresh air to have a company simply do the right thing. We’re very satisfied with our purchase.
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Photo Dog
> 24 hourLove this camera. The “zoom” it further out than our last, the Motorola. Which I love. Our old one was way too zoomed in, even at the furthest setting. I thought the wide angle was included with the new set. but it’s not. Thought we may need it but the regular one works fine. We’re able to see the kids whole bed. Looks like you can add up to 4 camera! That’s cool. I’ll be getting a 3rd
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Warren R.
> 24 hourThis monitor and camera system has been a life saver since I bought the first camera back in December 2018. I have recently purchased an add on camera for a second baby. It was simple to figure out how to configure the new camera to the monitor, which is good because as a mom with two babies under 2, I don’t have a lot of extra time on my hands. I did have a small issue with my original camera, but it was covered by warranty and their excellent customer service rep was able to help me exchange it quickly. She even followed up with me when I hadn’t responded to her email after a few days. I can’t say enough about the customer service! I was in contact with the same person from start to finish and she was very friendly and helpful.