Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

(First off, I never write reviews) But I Absolutely LOVE LOVE LOVE this monitor. Given the great reviews I had registered for this monitor for our baby registry. We got it and at first I was not in love with it. The quality was OK, but not great. Especially for the price. Despite this, we ordered the add on camera for another room since the monitor has options for several cameras. When we received it and hooked it up we noticed that the quality was SIGNIFICANTLY better. I contacted customer service and they were absolutely phenomenal. I can honestly say that I have never had such a pleasant experience with customer service. They were very friendly, prompt, and extremely helpful.They had me ship the other monitor back and just send proof of shipping and they send the other monitor out right away. The quality of the new camera was just as good as the add on and hence the 5 star review. Also, 5 stars for the customer service. They also contacted me soon after to make sure that I was happy with the replacement. So, if you have any concerns about the quality or function of the monitor, I would contact customer service before writing it off!

This is a very good monitor. I have twins and the best part about it is that is automatically scans between cameras (I bought a second camera). It was super easy to set up and also very easy to use. After using it for about 6 months, the power cord wasnt connecting well with the monitor. It wouldnt charge unless I held it close and wrapped it around the monitor multiple times. I called Infant Optics to explain the situation. They immediately replaced the monitor without any hassle. Their policy is to send your old one in first and then get the new one sent. I asked if they could send me the new one first since I really needed a monitor with my twins! They were super accommodating and the new monitor works perfectly. The only reason it isnt 5 stars is that one of our cameras makes a slight buzzing sound. The other one doesnt though, so it isnt a flaw with all the cameras. It still works perfectly fine, it just is a slightly annoying sound!

So this is our second monitor as we had a different monitor for our first baby. We decided on this monitor because the reviews are excellent. I gave the monitor a 4 star instead of a 5 star for two reasons. The first, I would have preferred a little bit larger screen. That said, the camera quality is so good that it isnt that big of a deal. The second reason is although there is this really cool feature called sleep where you can turn the monitor screen off but still have sound pumping through the monitor, there is a bright light on the side of the monitor that ends up being worse than having the picture on the screen on all night. Otherwise, we have really enjoyed the monitor. It was a breeze to set up and like I already said, the picture/camera quality is excellent.

We bought this for our first born, have used it for the last two years without issue and have loved it! We purchased a second camera for our twins this summer. The added camera was easy to set up, however, it stopped connecting to the monitor after about 2 months. I contacted customer service and notified them that I went through all their troubleshooting and still could not get the second camera to connect. Their customer service representative walked me through the process of returning the camera and sent me a new one, free of charge. It was honestly the most wonderful customer service experience I have had. The new camera is working perfectly and the representative I worked with even followed up to see if that fixed our problem! Highly recommend this product and company!

Very easy to add onto my current camera and monitor set up i purchased previously for our first child in 2017. The whole system is great. The night vision is good (not super great if over 7ft away because it gets a little grainy), the sound is great (I personally keep mine running on low and plugged in all night so I can hear my toddler who is on a different level of our home) and the talk feature is awesome. I love being able to flip through the different cameras or have it just stay on one all night. Very easy to set up and use. I had an issue with my power cord and the customer service is AWESOME. They will communicate with you over the phone, chat, text or email. I chose email and had an answer within 12 hour and a resolution just as quickly. No cost replacement of my power cord and it came within 2 days. Great experience all around. Good product good company, happy customer. End of story!

We have been using this camera system for one year now, and I have no complaints. We have one camera at home and one at our babysitters. The viewer-screen travels back and forth daily, with no issues! It can be used both locations to connect with either camera. The camera is easy to mount on the wall or set on a shelf. It has a long cord and so does the viewers charger. Our viewer can still go for about 3 hours without needing a charge, although I do plug it in all night long. Occasionally we have some small challenges where my phones wi-fi interferes a bit with the sound from the monitor, but its never a big deal. You can turn off the annoying beep for when it loses connectivity. I looked at a lot of monitors before our son was born, and I can say Im happy with this one!

UPDATED REVIEW------ This video monitor system works great, until it doesnt (we have two cameras and one monitor). My original review reflects that we had to exchange the first camera, and I thought it was a one-off issue, but now Im no longer happy with the overall quality of this system. It was difficult to decide how to rate this, because as long as the system works, it really is great, but the fact that 2 cameras failed within their first year due to different reasons, bumped the rating down to 2 stars for me. One camera stopped being able to move down, the other stopped working in night mode (so you couldnt see anything in the room and were basically back to an audio monitor). Its a hassle to exchange if you dont have a second monitor set as a backup, because you will be out of a baby monitor for a week or so while the defective unit is mailed back, received, and a new one is sent back to you. I awarded one star for a system that we loved as long as it did work and a second star for customer service (we contacted Infant Optics directly and they were very nice and helpful) that honors their promise to exchange the broken cameras (though we did have to pay for shipping back for any defective units). Overall though, I would expect the video monitor system to just work — especially with a baby or children in the house, Id rather not have to worry about equipment working and dealing with exchanges and the inconvenience of not having the video monitor while we wait for replacement. Sadly, I cannot recommend this system, which is too bad because if the cameras worked 100% of the time, this would easily be a 4 to 5 star product. ORIGINAL REVIEW------ PROS: • can be operated remotely to swivel and turn • good picture quality even in the dark • mounts easily (flush against the wall or standing up, long cable) • sleek look • great customer service • far reaching video signal (though see CONS note below) • can add multiple cameras to cover many rooms CONS: • camera stopped moving down (manufacturer replaced for free (we had to pay shipping of defective unit), easy return process) • signal reaches far but has a few trouble spots within the house, even close to the bedroom We have two cameras and one corresponding video monitor. The quality of the video feed is good and the image shows up well even when the room is dark. The best feature of the camera is its ability to swivel and turn, which you can operate remotely from the monitor — we have a crib and a big kid bed in one of the bedrooms, so its nice to be able to move between the two easily without having to adjust the camera angle manually. The camera signal reaches pretty far — were able to be out and about in the yard without ever losing contact. However, there are some trouble spots within the house, even very close to the bedroom with the camera, so we do have to move the monitor to a better spot frequently (by now weve figured out the best places to get a good signal in the house, it just takes a bit of trial and error). The camera is easy to mount to the wall — we just hung it from a nail and it sits flush and straight against the wall, but you can also just stand it up. When our newborn baby was still in our room, I simply taped the bottom of the camera to our bed post with a command strip and that held up perfectly. The cable is a good length, too, so you have some flexibility as to where to mount it relative to an outlet. The white color fits well with the rest of our white furniture and light gray walls, so the camera blends in pretty well with the rest of the room. We actually had an issue when one of our cameras stopped moving down after about 6-7 months of owning it — all the other directions worked, but it could not move to angle further down. We contacted the manufacturer and they sent us a new one — great customer service. Both cameras still going strong (both the original one that came with the monitor and the replacement one). Overall we really like this camera and monitor system.

Working well for my family and I thus far. - Good picture and sound - Very similar to our previous motorola... it seems to use the same software, has the same size screen. The advantage that it has is the lenses. There is a BIG difference between optical and digital zoom. The lenses allow you get your optimal view without significantly sacrificing image quality. - They fixed the annoying sound thing! - Mine may interfere with wifi stuff a little, but not nearly as much as others have described. Things will run a little slower or drop connection every once in a while if in close proximity. Not bad enough for me to even be sure that the monitor is responsible. I probably would not have noticed if I hadnt read all the bad reviews. - Extra Camera was easy to sync. It is easy to switch back and forth between cameras and I like the automatic scanning feature. I do wish there was a split screen option to see both at once.

I have had this monitor since my first child, 3years ago, and absolutely love it! The quality is the best I’ve seen of all my friends different brand monitors. The picture quality and sound is amazing. I love the ease of camera add on and how it scans my kids rooms. Customer service has always been extremely helpful when needing assistance! I would absolutely buy again and recommend to all new moms!

I LOVE this camera! I bought an add-on because with two cameras I can now keep an eye on sons whereabouts. He recently transitioned from his crib to a toddler bed and it had been just that... a transitions (for us all). He LOVES the freedom he now has in his room, but in the process drives my husband and I crazy trying to keep an eye on him. Adding this camera was super easy (and the wide-angle lens only adds to how great this camera it). I highly recommend this camera system.