Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i5 - 8GB Memory - 128GB Solid State Drive (Latest Model) – Platinum with Alcantara

Not a surface 3. They sent the original 2017 model.

This is a beautiful, light laptop. However, after just a week, the light on the screen dimmed itself until the point you could not see or read anything. This continues to happen, no matter what I am doing on the computer. It is incredibly frustrating. And then, the laptop will not turn on: holding the on button, closing the screen, unplugging it, nothing worked. This happens everyday when I try to turn it on. It eventually does turn on. But not after you have had to waste time and energy. I work online so this is unacceptable. I wont repurchase it. I do not recommend it.

After the initial setup, make sure you update it all the way before you turn it off or close it. If you don’t it might lock you out saying your pin is invalid due to a security update. I had to wipe the computer entirely to get back in. After that it’s been working great.

Used it enough before rating it. It works beautifully

I cant rate the battery life yet as I havent used it much. I like the size and weight of it...very portable.

the alcantara keyboard surface is garbage

UPDATE: STOPPED WORKING AFTER THREE MONTHS OF HAVING IT, TOOK IT TO GEEK SQUAD AND THEY CANT FIGURE OUT WHAT IS WRONG. IT JUST DOESNT TURN ON EVEN WITH DIFFERENT CHARGERS.

i really, REALLY wanted to like this laptop, but it has been a disappointment in pretty much every aspect. it crashes multiple times a day, even when Im just watching netflix. i have run into issues with the keyboard typing extra letters, the touch screen not responding, and frequent screen freezing. there also is no graphics card and no ability to use and external gpu. forget any rendering capabilities - this thing cant even handle the sims graphics without lagging. coupled with microsofts absolutely awful customer service, I wouldnt waste your time.

Had the computer for a few months now it wont turn on. Tried every trick there was online and no luck. It took me an hour of repeating the same hard start process over and over till it worked then my little brother showed me how to do disk clean and defrag and hopefully this weekly maintenance will prevent that issue.

I use the laptop for work and it never fails. Best windows laptop I’ve owned