Acer 23.8” Full HD 1920 x 1080 IPS Zero Frame Home Office Computer Monitor - 178° Wide View Angle - 16.7M - NTSC 72% Color Gamut - Low Blue Light - Tilt Compatible - VGA HDMI DVI R240HY bidx

Let me just start by saying this monitor in terms of price and image quality is very good. Its got nice viewing angles, a bright/vivid picture with nice colors, all three display ports/audio jack etc... its a matte finish too which is great for people who have keyboards that light up as it wont reflect onto the monitor itself like my last Acer H236HL did with the glossy mirror finish. That being said, this is my 3rd Acer monitor in a row that has shipped with exactly one dead pixel somewhere on the screen. The first one, an Acer H236HL from Best Buy, came with a dead pixel on the upper left of the screen and since I purchased that at Best Buy, I was out of the 14 day return window. I then decided to give Acer a second shot with this R240HY model since it hit all the check points I was currently looking for a monitor mentioned above as the glossy screen of the H236HL was a big hindrance in any area with light coming in. After a day of using it I did a dead pixel test against red, green, blue, white and black backgrounds and against blue backgrounds it had a dead pixel right near the center of the screen. As usual Amazon was great with the replacement without hassle. Unfortunately my second monitor came with a defect on the upper left. A black dot was now present on the upper left of my screen across all colored backgrounds. I contacted Amazon and theyve offered me a refund but no further replacement which is still great service by them as this is completely on Acer and not them. I really liked this monitor overall but I cant let a 3rd dead pixel in a row slide from the same manufacturer and will probably have to look for alternatives. Unfortunately a lot of people easily overlook a dead pixel or two, or simply never notice them but I find even one dead pixel a complete failure on the manufacturers part and I will inspect every background on a newly purchased monitor. Note: if you go through Acer RMA, they consider 10 dead pixels acceptable on 1080P screens and 16 acceptable on 2K screens, so keep that in mind when shopping with them. In conclusion, its a shame because I really wanted to keep this monitor as the image quality for the price is superb, but its pretty obvious where they cut corners to keep the prices down. I urge all of you to do a simple dead pixel test online after a few days of owning a new monitor as youre entitled to a brand new product without manufacturing defects.

I bought this monitor in 2019 for my second computer and after a year I mostly switched on that computer. As I mentioned above, for four years I didnt have any problems with it and I love it!

LLEGO PERFECTO, Y FUNCIONA SUPER BIEN. RECOMENDADO

So the title of my review is to catch anyones attention. Now that youre here, Ill explain why I want your attention. This monitor is very good (so far). I am typing this review on this monitor and it is amazing but there are some things that I would like to point out. Here we go. PACKAGING 5/5: the packaging was very well done. No missing cables or components or anything. The panel came very well guarded and didnt have any type of damage of any kind. INSTRUCTIONS TO SET UP 2/5: Ok, here is where I am really going to complain. It was very difficult to set this monitor up. I have uploaded some pictures to give you an idea. Here is the thing, the manual says the following The monitor base is attached onto the monitor before shipment and it is undetachable. Well, one of the pictures that I have uploaded shows the monitor (covered in a white protector); the ring base; and another piece that connects both that I will call the bridge separately from each other. English is not my first language so I may be mistaken but, monitor base attached to monitor to me means exactly that and not that the parts come separately. I have NO problem with setting it up, thats not my complaint. My complaint is that it says that it comes attached and then doesnt tell you how to attach the bridge part to the monitor Now, I will break it up into a few steps. Step 1. You take the ring part and the bridge part and you join them together. Plug and play. Once you do that, at the base of the ring piece, there is a white screw that you have to tighten using a coin. So far, so good. This part is clearly explained in the manual, no problem. Step 2. You take the bridge + ring and insert it into the bottom of the monitor and you press it hard. I mean VERY HARD until you hear a sort of POP and it locks in place. This sounds simple, right? It actually is if you have instructions, which Acer doesnt give you. The instructions manual does not explain this. I kept pushing the bridge + ring into the monitor and couldnt understand why it wasnt working. I looked for a locking mechanism of some sort and couldnt see it. I was trying to be gentle because I didnt want to smudge the monitor but I also had to hold it hard to put the bridge + ring in place. I unscrewed the bridge from the ring and tried to connect that to the monitor. It would just fall off and I didnt know how to make it stay. Out of pure luck and 20 minutes of trying, I guess I must have used too much force and it finally locked in. I was scared for a second because I thought I broke it but then I saw it didnt fall of anymore and I was relieved. After that, it was pretty straightforward. Now, some of you may say that I should have known to use a lot of force to lock it together but, sorry, I didnt know and I wonder if anyone else has experienced the same thing. PERFORMANCE 5/5. Coming from a 1366x768 resolution monitor, all I can say is that I am BLOWN AWAY!. Everything looks so beautiful and crisp and sharp. It is amazing. I am using a DVI-D (Dual link) from Amazon Basics connected to a R9 380 Nitro and it works perfectly. I play a lot of Rocket League and I cant believe how good the game looks now, it is surreal. Overall, the monitor looks and performs very well. For this reason, I think a 4 out of 5 stars is adequate. I will upload more pictures if anyone is interested in seeing them. Just ask.

Both have great colors and working good for the price. But one have terrible white bleeding if you look it at an angle, other tan that works good.

So the title of my review is to catch anyones attention. Now that youre here, Ill explain why I want your attention. This monitor is very good (so far). I am typing this review on this monitor and it is amazing but there are some things that I would like to point out. Here we go. PACKAGING 5/5: the packaging was very well done. No missing cables or components or anything. The panel came very well guarded and didnt have any type of damage of any kind. INSTRUCTIONS TO SET UP 2/5: Ok, here is where I am really going to complain. It was very difficult to set this monitor up. I have uploaded some pictures to give you an idea. Here is the thing, the manual says the following The monitor base is attached onto the monitor before shipment and it is undetachable. Well, one of the pictures that I have uploaded shows the monitor (covered in a white protector); the ring base; and another piece that connects both that I will call the bridge separately from each other. English is not my first language so I may be mistaken but, monitor base attached to monitor to me means exactly that and not that the parts come separately. I have NO problem with setting it up, thats not my complaint. My complaint is that it says that it comes attached and then doesnt tell you how to attach the bridge part to the monitor Now, I will break it up into a few steps. Step 1. You take the ring part and the bridge part and you join them together. Plug and play. Once you do that, at the base of the ring piece, there is a white screw that you have to tighten using a coin. So far, so good. This part is clearly explained in the manual, no problem. Step 2. You take the bridge + ring and insert it into the bottom of the monitor and you press it hard. I mean VERY HARD until you hear a sort of POP and it locks in place. This sounds simple, right? It actually is if you have instructions, which Acer doesnt give you. The instructions manual does not explain this. I kept pushing the bridge + ring into the monitor and couldnt understand why it wasnt working. I looked for a locking mechanism of some sort and couldnt see it. I was trying to be gentle because I didnt want to smudge the monitor but I also had to hold it hard to put the bridge + ring in place. I unscrewed the bridge from the ring and tried to connect that to the monitor. It would just fall off and I didnt know how to make it stay. Out of pure luck and 20 minutes of trying, I guess I must have used too much force and it finally locked in. I was scared for a second because I thought I broke it but then I saw it didnt fall of anymore and I was relieved. After that, it was pretty straightforward. Now, some of you may say that I should have known to use a lot of force to lock it together but, sorry, I didnt know and I wonder if anyone else has experienced the same thing. PERFORMANCE 5/5. Coming from a 1366x768 resolution monitor, all I can say is that I am BLOWN AWAY!. Everything looks so beautiful and crisp and sharp. It is amazing. I am using a DVI-D (Dual link) from Amazon Basics connected to a R9 380 Nitro and it works perfectly. I play a lot of Rocket League and I cant believe how good the game looks now, it is surreal. Overall, the monitor looks and performs very well. For this reason, I think a 4 out of 5 stars is adequate. I will upload more pictures if anyone is interested in seeing them. Just ask.

I bought this Monitor Dec 13, 2015 and am still using it on my main daily computer and its working great! Its sturdy. I do play video games but not on PC so I dont know if this would be good for gaming? It displays the little arcade type games I do play, very nicely. Ive had no problems or issues with this Monitor & am pleased with it

I’ve been using this monitor for the past year without issues and think it is a great product for the price. I work from home so I am a heavy user of my monitor. My old monitor was beginning to flicker all of the time which led me down a research rabbit hole and ultimately deciding between this Acer model and an HP. I opted to go Acer because it was slightly cheaper. I could not be more pleased. Connections: there are numerous ports that connect to different cords so it is a breeze to switch from my laptop to my husband’s laptop and our Chromebook. My laptop is 99% attached. Colors and clarity: my old monitor was old and small and pixel-y so anything was a step up. I had lower expectations for this monitor given the price and really just needed something that did not flicker. The first day I plugged my laptop in I was amazed by the colors and the clarity of everything. The Microsoft lock screen that swaps new stock pictures daily is absolutely gorgeous. My eyes do better when looking at Excels too. Size: I went with the 23.8 bc I did not want to get something obnoxiously large. I almost regret not getting the 27 bc the monitor is so light and thin. The 23.8 is nowhere near overwhelming and definitely is a great everyday size that blends into a workspace, but don’t be afraid to go big. Reliability: I have been using this exactly a year and the monitor has had no issues. It’s been great. I highly recommend this monitor for anyone looking for a great monitor that is thin and light at a great price.

The color on the screen is bright and natural coloring. So much better than what I was using. Happy with my purchase

At first the monitor was great. I loved the big screen, it seemed to be of good quality. I got it all hooked up on 1-3-16 and by 7-29-16 I had 2 red lines running through the monitor. I contacted Acer and they said Id have to ship it off to repair. Ugh, okay, not enthused about that, but at least its under warranty. Oh, by the way, YOU have to pay the shipping to get it reapired. Kay, so I believe in being peaceful, and behaving like any Christian should, with patience and understanding. Ive NEVER, NEVER been nasty to people in customer service even when I want to be. Well. . .I lost it with Acer and I turned into the wicked witch of the west over their you-have-to-pay-your-own-shipping-policy. Excuse me, if something goes wrong while its under warranty its YOUR responsibility to fix it. YOU ARE going to give me a shipping label. I shouldnt have to pay for a manufacturers problem. I won. They agreed to give me a shipping label, but when I went to print the shipping label off about 30 hours later, (I was busy the previous day, didnt have time to check my e-mail) the shipping label and tracking number was canceled. They canceled the label! So, moodier and nastier than before, I contacted them about that and let them have it. So they issued ANOTHER shipping label. I printed it. Had to go out and buy bubble wrap for my product (Which cost $17.00) and FINALLY I dropped it off at a Fed-Ex location. They received it, gave me e-mail updates on how it was going. They sent me an e-mail saying Your computer has been repaired and has been prepared for shipment. You will receive another eMail containing the shipping tracking number. Great, its been repaired! But, shouldnt they have written monitor not computer? Oh, well, whatever, its repaired. Yippee! I received it 5 days later with a letter stating, We are returning your product to you non-repaired because it was deemed a potential health issue. There is evidence that the product that was sent in for service has been damaged by a substance that may pose a health risk to our repair technicians and as such cannot be repaired by the manufacturer. Oh, but, If you are interested in purchasing a replacement unit, please contact such-and-such-email and a representative will contact you with pricing information. You effin bas***** I called them up immediately and YELLED at poor little Spanish Mary. What the heck do you deem a potential health issue? Dust? Cat hair? Windex? I didnt drop the dang thing in a nuclear pool! I told her I cant keep shipping this back and forth, its uneconomical for both of us and you better as he!! repair it. So she opened a new case and said she would e-mail me a shipping label and I could send it back off for repair. Well, guess what? That shipping label never showed up. If youre looking for a monitor, honestly, I would recommend going with an HP. Ive had to call HP up twice in the past month and their customer service has been far more outstanding than Acer. My printer had a print-head error, so they sent me a refurbished printer, gave me the instructions on putting the old printer in the same box my new one came in. Gave me a shipping label. They made it so easy and supplied everything. And then to make a long story short they gave me a free set of black and color ink due to some catridge problems I was having. Id trust HP to repair my monitor if something went wrong; Acer does nothing. Its a good thing I fought for the shipping label because I would have been out more than $17.00. I cannot tell you to not buy this monitor, but if you decide youre going to because its affordable and it has more good reviews than bad, keep in mind that with any purchase youre taking a gamble, especially with Acer products. If ANYTHING goes wrong, chances are remote that you will actually get the problem resolved. If they dont give you a shipping label the way they gave me one, and then if they ship it back to you non-repaired, youve just thrown $40-$50 away, if not more because there is absolutely no guarantee theyll fix your product when they receive it. Youll be better off buying a new monitor. For me, the stress isnt worth it. I gave up, which Im sure is what they want me to do. Im sad my nice, new monitor is going to be put away in storage and only used now for emergencies, (the red lines running through the monitor isnt the end of the world, but it is slightly irritating). While the monitor was off to repair my brother was kind enough to give me one of his old Dell monitors. Its pretty old, and you know what? It works great. I really like this monitor. The product when it worked was really nice, it was. I would have given it five stars. And I understand that everything comes from crap-a$$ China now. I know youre inevitably going to get bad stuff so I can deal with faulty hardware. Had I gotten the monitor back repaired it would have received a 3 or 4 star rating, but it was the customer service--or lack there of!--that really, really gets the 1 star because 0 isnt an option. Theres 0--Zero customer service. So like I said, if you buy it, keep in mind that if anything goes wrong Acer will not be there to help you. Youre on your own with this one.