Bissell TurboClean PowerBrush Pet Carpet Cleaner, 2987,Green/ Black

The turboclean powerbrush pet Bissell has been great for cleaning up pet accidents, and overall carpet cleaning. However, after eight months of having this Bissell, the belt rotator will not cool down, and has been melting the plastic of the vacuum from the inside out, no longer allowing it to work. It is also hard to clean the underside of the vacuum.

I received this thing on February 14, 2023 to replace a competitors machine that broke after only a few uses (I know. I should have read the reviews, but it was a very popular, trusted brand, so I trusted them. Silly me!) Well, this one did the same thing. It worked perfectly when it worked, but this morning I went to use it and it died. It smelled like rubber burning and then made a wretched noise so I turned it off. I called Bissell since it was past the return to Amazon date and they were awesome! They said theyd send me a new one to replace it and I didnt have to beg, threaten or plead with them to make things right. I asked if I could pay for an upgrade instead of getting the same one, but they said Id have to talk to Amazon about that, so Ill do that and, hopefully, I can pay the difference and get a sturdier model. Either way, Im very impressed with their customer service and, if the new shampooer works, Ill be even happier!!

For over a decade now, I have run a company that supplies, trains, and services professional carpet cleaners, so I hope you will pardon me if I act like I know what Im talking about, lol. I have used everything from a Rug Doctor, all the way up through professional truck mounted machines. I have cleaned carpet and floors in trashed-out apartments, high end hotels, expensive lake houses, hospitals, and everything in between. Urine, vomit, blood, feces, coffee, Kool-aid, you name it and Ive cleaned it. No matter what equipment you use, the concept of getting soil out of a carpet is the same - use the proper type and amount of chemistry, proper heat level in the water, proper agitation to suspend soil, and proper removal of that water with the soil in it. Appropriate dwell time is also necessary for deeply embedded or chronic soiling issues. This machine is quite capable of producing all the proper elements when used correctly. I do, however, have a few recommendations on changes to the instructions given with the machine. First and foremost, use only half of the detergent that they tell you to. No matter how much soil is present, never ever use more than they suggest. I used only half and achieved fantastic results. I would imagine the full dose is only necessary for serious soil issues. Secondly, double up on the amount of dry strokes that you do, AKA passes that you make without pulling the trigger. Keep going over the carpet with the machine until you no longer see any water coming up through the window in the front. The carpet will still feel damp to the touch, but will be dry much more quickly this way. And last, do a freshwater rinse afterward with nothing but water in the clean hopper. NO detergent. You will see a tremendous amount of leftover detergent and soil residue coming up in the freshwater rinse (this step might seem like a pain, but you will be very glad you did it once you realize that otherwise, all of that residue would have been left behind in the carpet for you to walk on.) Follow up with the same double amount of dry strokes after the fresh rinse. No carpet cleaning machine, no matter how powerful, can remove years of soil build-up in just one use. Particularly if the soil has gotten down to the bottom of the carpet, where it is sewn or glued into its backing. Trying to soak the carpet and get all the way down there has the potential to destroy the carpets binding and destroy it. So dont bother. (NOTE BENE: This machine, or any other home machine for that matter, is not going to get pet urine out of the padding thats installed under the carpet, and soaking the carpet in an attempt to do so is only going to result in serious problems and microbial growth. Dont do it. Please.) The big difference between home cleaning and the professional truck mounted units is the amount of time its going to take to get the same result. You may have to use the machine multiple times, with a few days in between to let it dry completely, to get abused carpet to look and smell good again. And remember that soil and damage are two different things, so if your carpet is worn or abraded or has had its pile reversed by foot traffic, that is not something that can be cleaned away. It is damage, not dirt. So dont expect miracles. The brush on this machine is very good at fluffing the pile up and correcting crush damage, and it dug an amazing amount of pet hair out of our freize even after a thorough vacuuming. If you are willing to be patient, use the machine multiple times, and follow all of the advice Ive given, there is no reason you cannot get almost as good a result from this machine as you would from having a professional come do it for you. The difference is in the time its going to take, both in the cleaning and in running back and forth with the water hoppers. I still recommend hiring a professional for those serious yearly deep cleans, but if you have pets or small children in the house this machine is an excellent way to avoid add-on charges for chronic soil and serious restoration issues when you do have the professionals come in to service you.

As a professional house cleaner I’ve used countless carpet cleaners and tools, I have a white patterned rug in my own home that has been worn down by two dogs and my son. This carpet cleaner worked wonders, it not only worked well but did it quickly and efficiently. The tank is large enough to get through enough surface area so your not having to make a million trips. It is easy to keep clean as well. Overall I’m extremely happy with it would recommend it to anyone.

Carpet Cleaner Bissel Model 2987 - Unless you are cleaning the whole rug, get this small model which is easier to handle and easier to clean. It seems to do as good a job as a larger one I used until it broke. Natures Miracle Oxy formula is the best carpet solution I have found. Go over the area several times slowly to let the brushes clean the carpet. Turn on a fan to dry the carpet. Lots of fun in the middle of the night!

I ordered this BISSELL TurboClean DualPro Pet Carpet Cleaner and a part came broken/missing. I called Amazon thinking they’d have me contact Bissell for that individual piece, or perhaps they would call Bissell. But NOPE, (!!) they opted to just send me a completely new shampooer!! Totally blew me away… Now that’s GREAT CUSTOMER SERVICE!! Might I mention I had already used the shampooer and it works like a charm, cleaning my carpet to a new condition!! Very, very, pleased with it!!

Firstly, for context I just got this carpet cleaner today and used it for ~3 hours. If I have any issues with it in the future I’ll update. Right now, I’m super happy! I was in the market for a carpet cleaner to clean our nasty rental carpets and to have on hand for pet messes. I poured over the reviews for all the sub-$130 machines on Amazon and this one seemed to have the most positive ones. The machine is very easy to put together and use. You snap the handle together, snap in the dirty water tank, fill and snap in the clean water tank, and you’re ready to start cleaning. If you’re looking for something to clean smaller areas, like rugs or pet accidents, this machine is ideal. I have a small-ish apartment and using it over my whole living room was time consuming and took a LOT of water changes (especially because the carpet was gross), but doable. If I had a large house worth of carpet I would’ve wanted a bigger machine. But for my situation I’m okay with spending more time for less money. If you’re willing to spend more to save time and/or you’re wanting to cover a large area, look elsewhere. Pros: * Very lightweight and compact. * Easy to assemble and use. * Good suction. Cleaned out old stains in my carpet with just a few passes. It pulls most of the water out so your carpets get cleaner and you’re not left with soaking wet floors. * Separate tanks for dirty and clean water. Dirty tank is much bigger so there’s room for suds. Cons: * Small tanks. You run out of clean water and/or need to empty very frequently. It took me about 30 mins to do one pass of a 10x10 foot area, for which I needed to empty the tanks probably 3-4 times. * Small width, so it doesn’t cover very much surface area with each pass of the machine. This also means you spend more time to cover the same area. * The brush is cylindrical and spins like a regular vacuum brush. I was actually surprised at how much staining it got out, but for very dirty or ground in stains you would probably need to pre treat and scrub by hand to loosen them up before using this machine. * No attachments, like you’d use to clean furniture or car seats. Tips for using: * Vacuum VERY WELL with a regular vacuum before using this machine. If you have pets and fluffier carpet, I recommend getting some type of carpet brush to pick up embedded fur. * To use this you fill the clean water tank with hot water plus whatever cleaner you want to use (there is a mark on the water tank for each), then hold down the trigger in the handle to dispense the clean water and let go to suck it back up. * The directions recommend going forward and back with the trigger held, then forward and back with it released. I recommend going forward/back with the trigger held once, then repeat without it held until the carpet feels reasonably dry. The reviews that complained of sopping wet carpets were probably either holding the trigger down for too many passes, or not going back over enough times to suck up water. * GO SLOWLY. Especially as you are pulling the machine back toward yourself. If you go too fast it won’t have enough time to suck water back up. * Use hot water. The directions say 60C/140F. I used very hot tap water. * A little soap goes a long way. IMO just a splash of soap is enough, this was enough to pull up a lot of foam (and dirt) out of my carpets. Just plain water will pull out dirt too. * Do a pass with soap over the whole room, then go back with only water in the tank to get the soap back out. Repeat till water runs clear. * Some reviews complained that the dirty tank leaked. It won’t if you pull it straight up and out of the cleaner and then hold it upright until you empty it. If you turn it upside down then flip back upright it will leak a little out the bottom. Also, make sure that it’s properly attached when you click it back in. * If your carpets are really gnarly like mine, expect to spend a lot of time on them (maybe even a multi-day project as you complete individual rooms). I did 4 passes over the room and was still getting dirty water coming up. If I used an industrial strength machine I probably could’ve done less passes, but I’m willing to spend more time since I saved some money buying this machine. Overall, I think this is a really good purchase IF you know what to expect. Is this a professional level machine with tons of power and a huge water tank? Definitely not. Can you get a professional level clean with this? Maybe, but it’s going to take quite a while. If you want to save yourself some money but have the time to spend, and not a huge amount of area to cover, this little machine is a good option. Carpet cleaner rental near me is $60 a pop, not including attachments or soap. I was willing to spend a little more to just buy this even though I knew it would probably take me longer, the convenience of being able to use it whenever I want is worth it to me.

This is about the easiest rug shampoo cleaner I have ever had. Congratulations Bissell for making it so easy to clean. It is amazing how it cleans the rug. I would recommend it to anyone wanting a very good rug shampooer.

I purchased this machine 2 years ago and let me tell you something… this machine is a power house and cleans better than others I’ve used in the past. It easily removes stains from the carpet/rug almost immediately. Side note, I only used vinegar, fabric softener and pipping hot water for the solution and works wonders. Still truly happy with this purchase.

I recently had a different brands product and the engine burned up after a year of having it- literally started smoking. I got this one for about the same price point- and it works so much better! Ive had it for a few months and after getting bad dog food causing runny poops alllll over my house- this carpet cleaner was a life saver! Suctions super well! Carpet dries very fast since it sucks up so well. Does kick out pet hair- but I would prefer that vs clogging the vacuum. I use less cleaner than suggested cause it gets too foamy and will leave a residue if the ratio to water isnt right. I hope this one lasts longer than the previous- Bissell is def my go to brand for all things floor cleaning.