Smart Plug ESICOO, WiFi Plugs That Work with Alexa, Echo, Google Home, Surge Protector & Timer & Group Controller, ETL & FCC Certified, No Hub Required, 2.4G WiFi Only, 4 Pack

I give 2 stars, 1 because they came on time & look exactly like the ad & another because they *do* work, HOW-EV-ER, they are CONSTANTLY turning themselves on & off at random hours despite my scheduled time. We recently left the house & came back, my grandmother was SITTING IN THE DARK because the timer failed to come on. This had happened before with the dogs, but theyre dogs, so it wasnt so bad. I have tried deleting & rescheduling them so many times, they still mess themselves up. Im not sure if its under the impression that I am in a different time zone or what because it always seems to be off by 5 hours. Its extremely frustrating. Also, if you want to work them remotely, you must go to your app settings & allow the app to access your data. Good luck, I hope you have less problems with them than I do. They work great as far as connecting them to wifi & using your smart device to control it, especially for a plug in a hard-to-reach spot but I bought them SPECIFICALLY for the schedule/timer function & this just aint it. Update: Im taking away a a star. I did end up enabling location for this app, which is not a permission I like to give to *every* app. This seemed to help, but Im still having issues with them randomly turning on & off. Last night, we fell asleep on the couch while watching a movie & AT TWO A.M., all 4 devices randomly turned on & woke us up. I thought there was a power surge but usually it affects the microwave & in this instance, it did not, so I have no idea. This isnt the first time theyve come on in the middle of the night. I woke up in our room & could see light coming from under the door & thats because the living room had magically turned itself on. Not only does this disrupt my sleep, stress me out, & waste electricity, one of the outlets is hooked to to a camera & despite technology, I dont believe its 100% fool-prrof from being hacked so I dont like it on more than necessary (which is why I bought the plugs). Lastly, these plugs dont seem to turn themselves on according to schedule whenever Im not home & on the same wifi. If I want the schedule to work so that the dogs arent sitting in the dark, Im going to need to SET A REMINDER ALARM to go to the app & manually turn them on, OR just buy another timer that *actually* works.

Great product, easy install. Very useful and allows you to plug in 3 pin plugs to your outlets (AKA grounded plugs) into your outlets. The only problem with this product is that you have to set the scheduled on & off times in military hours. The majority of the world doesn’t go off military hours so it’s annoying. To get it right you have to google for a military time to standard time picture/diagram to program it correctly. Secondly when the app logs you out, which is often, you have to log in again and acknowledge the terms of use each, and every time, it’s very unnecessary a little bothersome, but it’s not the end of the world. Other than that you’ll love this product. It’s very useful, and you can control it when you are away from home. It’s also more compact than the old standard light timers which require pins, and buttons, and sometimes you hit those buttons when you’re cleaning which then messes everything up. Moreover if you have multiple old timers they all turn on at different times even if you try to match them perfectly. BUT!!! With these “NEW” digital Bluetooth wifi timers you can turn everything on at the same time like Christmas or decorative lighting. Or you also have the option of having lamps, or anything else turn on at different times. You have better control with these new timers. Definitely a win, and I love the product. Please change the military time format.

With a Wifi 6 mesh network. With both 2.4 and 5ghz networks with same ssid. This does not work at all with out breaking the network settings. Needs to be on a ssid thats 2.4 only and not smart enough to know what is what. All are like this but thought Id try. Sent back.

TL;DR - It works fine. now for the slightly longer portion of this.... the setup was a royal pain in the behind, it took forever to hop from one configuration application to another, but once you are done with this headache, you can remove the initial configuration app and have Alexa work with the plug. however to this day i havent been able to get google home to work with these, so i dont know where the claims come from that this works with Google home. so just a heads up. and for those who managed to get it to work, i salute you, i just dont have the time to sit there trying to get this to work when it should be a straight forward process. however once they are configured, they work fine and so far no fires

Keeps constantly disconnecting, convoluted process to connect to Alexa, requiring an email address just to use… these plugs are pretty much worthless. Unless you need something quick, to hold you until you purchase decent ones, don’t bother. The other issues are workable, but no… constantly disconnecting is a no-no for a smart device. I only gave the extra star because its responsive at least 45-50% of the time.

THIS IS HOW YOU PAIR WITH ALEXA: You have to download the Cloud Intelligence app and you must have the Alexa app. Put the device in pairing mode by holding the button for 5 seconds until it starts blinking. Using the Cloud Intelligence app, select add a device or use the auto find feature. You must have a 2.4g wifi signal for it to pair and you must input your wifi password. You must also allow permissions for Bluetooth and precise location while using the app. Once the device is found, edit the device and rename it whatever you want. Then Open the Alexa app. You must be logged into BOTH accounts. Using the Cloud Intelligence app, go to the profile tab, select More Services and youll see amazon alexa and google assistant. Select amazon alexa, select Bind Account and your phone will open your Alexa app and it will attempt to link the two apps/accounts together. This opens a web page and will either be successful or not. Your Alexa app will get a notification saying its been paired, and your alexa may even audibly tell you that it found new devices, with the names you gave the devices if you edited the names in the Cloud Intelligence app. TEST TO SEE IF WORKING AND THEN DELETE THIS INVASE DATA STEALING APP. It is granted permissions to your search history, photo library, exact location, all your bluetooth and wifi info. Plugs work great but the amount of info it requires to install is downright unacceptable

Easy return

This is an updated review - after a year I pulled them out and tried to configure them again. It was still not as easy as some, but I was able to complete the process now and have it all working. One issue seems to be in using an iPhone and connecting to the wifi of the plugs themselves. The phone wants to switch back to a network with Internet access, so you must work quickly to connect to the plug and add it to the app. I did find that when I tried a second one, it would time out and fail. I could not get past this last time. The secret was to configure one, then force close the Cloud Intelligence app, launch and do the next one. Once they are all added, they all seemed to work fine. Note that when you add them, the app tries to give them all the same name - its easiest at this point to rename them as you go. If you do not rename them, including the first one, a bug will cause them to appear in Chinese characters when you are later programming them. I had to reset that one and start over, so rename them as you add them. It is difficult to move them from whatever group you join them to into another group - I found simply renaming the groups and rooms to be easier, then deleting what I did not want. Connecting to Alexa in the app was fairly easy following the directions in the package. Click the person, then services, then bind with either Alexa or Home. At that point, my Alexa app saw all four of the plugs and I was able to easily group them and use voice control. My new assessment is that I suspect something has changed, perhaps due to the negative reviews, or perhaps even iOS is giving another second or two of time when you connect to unconnected APs. The seller did contact me multiple times asking me to take my 2-star review down when it was first posted in exchange for a refund, and I refused. Since I have now made them work, and I see that others are posting that they do not understand the bad reviews it seems appropriate to come back and update my original review with details and a better rating. These are still not the easiest smart plugs I have set up (those use a Bluetooth connection so you do not have to connect to the plug via wifi) but once they are set up and working they seem to do the trick and work. As such I have increased my rating to 4 stars because I do believe the customer service team did listen and try to fix things in the past year. My original review follows - but is no longer valid... ---------------------------------------------------------- These are similar to plugs I bought maybe 4 years ago. Setup requires a series of complex steps including setting up each plug as a separate access point. Modern iPhone software doesn’t like staying connected to APs without internet, so you need to disconnect and rejoin your network multiple times including forcing the phone to stay connected to the plug. Unfortunately it still repeatedly failed during installation after fussing with 2 of the 4 plugs for an hour, I’m giving up. They do not provide any actual diagnostic information, they simply fail to work. The Cloud Intelligence app is similar to the Smart Life app used by BN Link devices. However those devices use Bluetooth to connect to the app making it far easier to further connect to the network. I suspect these are old stock returns getting recycled, hence the number that simply don’t work.

I was initially in love with these at first. But, after using them for about 3 weeks, two of them keep saying they are not responding. We have reset them several times and they still won’t work. I guess I’m just stuck with them now.

I had a wifi router in another room unplug itself. The Smart Plug device was then unable to connect, of course not its fault. Repluged in router But then to get smart Plug running again, had to log into Cloud Intelligence, had problems so had to start everything for Smart Plug all over again. All working great now, but I hope to NOT need to log into Cloud Intelligence again. Alexa integration worked great.