Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

If I wrote this 1 year ago it would give 5 stars, but I still have stars in my eyes for it, it’s light weight, good for my weak wrists. It picks up pet hair and I have a lot of it. Quick and fast clean-up for that unexpected guest. Great for a bedroom, bathroom, smaller room, or about 20 minutes of vacuuming anywhere in the house. It will not vacuum a 2,000 sq foot house in one charge, so don’t buy it for that, plug in a cord for that. I don’t use it on carpet, but I do use it for kitty litter tracks, and while it will pick it up I have to go over slow or a few times. It comes apart for easy cleaning, the latches are a little hard to open, but I think you want that so it will keep good suction. Oh, one thing to be aware of, it does not stand up on its own, so trying to make a quick getaway will likely end it up on the floor or back in its base. Overall it’s a great product, and I’m glad I bought it.

Great product and arrived fast

its the best vacuum Ive ever had. Works great on rugs and carpets. The battery sometimes drains, so if you have a fully carpeted space, Id recommend getting 2 of those, but if you have hardwood floors or tiles, it can do the whole space on one charge. The attachments are super useful, and I do use them since they make a difference (unlike other vacuums Ive had) and the charger can be nailed to the wall, which makes it look so elegant and its easy to use and charge.

I first saw one of these being used at a restaurant, and was impressed enough to go to Amazon and start looking. I decided on the Hero as it specifically mentioned pet hair, and awaited it eagerly. I did fumble it a bit at first, but it really does an incredible job. The dustbin was filling up so fast I thought it must be actually physically removing carpet, so I went through one load carefully. No carpet fibers, but all sorts of hairs and dirt and dust. All my rugs brightened up amazingly, and it proved to be an amazing little tool. So light and easy to use. The one thing it has trouble with is gravel and grit, but dealing with that is quite easy. A lot of grit will catch in the power head, so I carefully take it to the bin, gently flip it up and let it fall a few times, and all the captured grit falls into the bin. For stuff it cant actually suck up it will dump a neat little pile where you lift the head up, and that is easy to get with a dust pan and brush. It does very well on the lowest suction setting - and the higher settings do even better when needed. All round this is an amazing tool, great fun to use, astoundingly efficient while making very little noise. It took me a while to get my head round that - virtually no noise and the dustbin was full. Just the opposite of all those unbelievably loud upright cleaners - all noise and no performance. I heartily recommend this tool for anyone who loves cleaning, anyone who hates cleaning, and anyone who does actually clean when it gets too much to tolerate. I am in this last group. It is light and quiet enough to just pick up and use for a 5 minute whisk around at any time. My first time at the living room, I figure that the dustbin needed emptying once for every 4 square feet of carpet. With time that has gone up , and now I can do most of the room before needing to empty it. I love it!!!

The vacuum is very lightweight and easy to move around the whole house, stairs are super easy and no lugging around a tank and getting tangled up in the cord. Works great with dog hair & kid “stuff”. Depending on your home you may need to empty the canister after each room but it’s kind of fun to see how much you’re cleaning up! Definitely recommend, wish we hadn’t waited so long to get it!

Light weight stick vacuum, really picks up dirt and dust. Only negative, is its not easy to empty, but aside from that its great.

I waited to write this review for 3 months after purchasing the Tineco A11 Hero+ vacuum. I live in a 1,200 sq. ft townhouse and this vacuum is very convenient to use as a daily cleaning tool. I would still recommend using a more powerful vacuum (like an upright/corded) every 2-3 weeks to get an even deeper clean. Pros: 1) Batteries/Cordless - Comes with 2 - 2000 mah lithium batteries. We can usually clean the entire house using just one of the 2 batteries, but it is certainly a benefit since you can cycle which you use to help extend the life of this product. I also feel like having no cords to hinder you make it very versatile, especially if you need to clean your vehicle. 2) Included filter cleaning tool -- This makes it super easy to clean all of the dust collected in the pre-filter and helps to maintain suction every time you use your Tineco! 3) The wall mount is extremely convenient to use and can hold the accessories and charge both batteries at the same time. 4) Led Lights -- I never knew how much dust/grime I was missing in dimly lit areas of my house, but this makes it easy to see areas that still need to be cleaned. Its also convenient if you like cleaning in the dark! 5) Max Mode -- This option provides a huge increase to suction power and is great when trying to clean deeply soiled carpets. Of course, this will consume your battery a lot faster than normal mode, so that is the trade-off. Cons: 1) The main power brush this model comes with is good overall, but still struggles a bit picking up pet food and litter from our hard floors. It would be nice if both the soft brush and the power brush were included with this model. 2) Long hair still wraps around the power brush on this vacuum. On the plus side, it is easy to remove and doesnt appear to impact performance. This is the first cordless vacuum that I have ever purchased and pulled the trigger based upon a recommendation from a coworker. I am very glad I purchased it and have good piece of mind knowing that my registration will further extend the product warranty for 2 years. Im sure if we have any issues, they will easily take care of us.

I bought this in June 2021. Its my first and only stick vacuum. I got to test a friends Dyson stick vacuum back in May 2021 and was impressed. I wanted one of my own but when I saw the $700 price on the Dyson, I was like, NOPE. I bet I can find a cheaper alternative that works just as good on Amazon. Thus, the Tineco A11. I was surprised to see that they are still selling the exact same model (you know how you see the Last purchased blah blah at the top?). I paid less than what its currently advertised at right now, by about $40 I think. I would still pay what its priced at now, but probably no more. On to the review. 1. Suction. This is by far the most important part of a vacuum. Suction determines how much crap you pull off your floors. I probably do what most people do, and determine suction by how it treats the carpet as you roll over it. If it fluffs the carpet, then you know its getting in there pretty deep. The reality is that you can accidentally fluff your own carpet by the direction you roll in, so beware of mistaking that for good suction. The Tineco has three suction levels. I use lower levels on hardwood and higher levels on carpet. The Tineco had great suction the first year or so. I have noticed that suction has decreased, specifically on carpet, and I am often running over the same area of the carpet more than once. However, this may be due to the damage my vacuum incurred (see below). 2. Pet Power. I have two dogs and two cats. I have a short-haired pit bull/blue heeler mix and a longer haired husky mix. The husky just recently joined our family. I bought this vacuum because my pit heeler sheds like crazy. Little course white hairs EVERYWHERE that stick to EVERYTHING and are damn near impossible to remove from furniture. Add the husky, with her winter coat shedding these long, fine poof-ball clumps of hair and its basically dog hair hell at my house. I have to vacuum twice a day if I want to stay on top of it. (Do I, though? No. lol). I have a robot vacuum that I use in addition to the Tineco because theres just THAT MUCH HAIR. The Tineco is great at picking up the hair off the hardwood floor and the couch. However, I have to clean out my Tineco pretty much every time I use it if I want it to be efficient. My dogs hair tends to clump up and get stuck in the long stick, and in the opening into the canister where all the crap is sucked in. Additionally, I have to clean out the brush/roller and make sure the hole behind the brush/roller is free of debris as it tends to back up there as well. Luckily, the Tineco comes with this handy little cleaning tool with a blade for cutting out hair/string that wraps around the roller. But honestly scissors work better. Lastly, if you like to use the carpet deodorizers like I do, then the Tineco sucks it up well. The only problem is that you will be washing out the filters much more frequently. A lot of these stick vacuums claim to be designed for pet hair. Dont believe it. No stick vacuum is ever going to be as powerful as a full sized pet vacuum. Just look at the canister. It barely holds anything. When I brush my husky, I have three times the amount of hair that the little canister holds. When I vacuum my floors with the Tineco, I have to empty the canister at least 3 times. 3. Product features. Its a basic stick vacuum. You get a number of attachments, but I only use the long stick and the small stick. I noticed that with the other attachments, the suction is basically non-existent. Thats even before my vacuum had its little accident. For the couches, I just put the whole damn thing on there with the stick/roller attachment. Works great. As far as indicator lights go, you get battery and suction level. There are also a couple of filter types: 1) basic filter (you receive two, I bought two additional). These need to be cleaned frequently. If its not clean, you can hear it in the vacuum - it has this high pitched whining sound. I wash mine out with dish soap and warm water after every use. Since I have 4, I just keep three dry and waiting and swap them out. Works great. They clean really easily. 2) The HEPA filter is this metal type filter that goes in the top of the canister. Ive only cleaned it once, and it barely had any dirt in it. I honestly dont know what purpose it really serves. I did not buy any additional of this type of filter and only one came with the vacuum. 4. Design. Its a stick vacuum. They are trendy right now. So you get to say you own one. Are they just as good as a full-powered vacuum? Nope. However, what I love about my Tineco is that I can hang it on the wall, its wireless, and lightweight. I can take it anywhere. It serves as a dustbuster (if you were born in the 80s or before, you know what this is). Hell sometimes I even use it to vacuum my dogs. Cant do that with a Hoover. 5. Reliability/Cost-effectiveness. Ive had this vacuum for almost two years. It has not broken down once. As long as you take care of it, clean it well, and wash out the filters, it should last you. Now I used to spend about $100 a year on a brand new vacuum, because $100 vacuums only last about a year. I didnt mind because it meant that I always had a brand new vacuum with great suction. This thing has cost me about the same (about $100/year so far) and now Ive broken even, so we will see what happens in the next couple of years. 6. The Accident. As this is a stick vacuum with the bulk of the cleaning mechanism loaded at the top, it is top-heavy. You cant just set it anywhere, especially if you have the roller on. I made this mistake and set it temporarily against the corner of the wall, thinking that it would stay. It didnt. It fell and I noticed that a very tiny plastic piece broke off the canister. As is usual with my luck, this tiny piece of plastic was essential to holding the whole damn thing together. Its the clip that holds the canister to its harness. There was literally nothing I could do to fix this. I tried looking online for a replacement canister but they dont seem to have any for this Tineco model. So I did what any American does. I duct-taped it. lol (See pictures.) Now because this plastic piece left a hole in the plastic canister, the suction did suffer. I put a stamp over it (hey it was what I had nearby at the time and fits perfectly lol). So is it a design flaw or just my pure stupidity and negligence? I think a little bit of both. I wish there were more replacement parts. Unfortunately, unless its a big name brand like Hoover or Shark, then your options are limited. So have some duct tape handy.

I am the queen of using many vacuums. I have a hard time maneuvering through my long ranch house and going from carpet to hardwood, room to room, up and down 6 cat trees and in and around 5 cat beds. If takes me an hour or more to do the whole house and I’m exhausted afterwards. I have a commercial upright vacuum that does a good job but the cord isn’t long enough and the hose attachment is so awkward to use. I have a canister vacuum that does a good job but the hose keeps coming out and it’s difficult for me TL lug around a canister. I have a handheld vacuum for quick pickups but it doesn’t hold a lot. I bought this upright cordless vacuum and I’m in love. I do the whole house on one charge. It’s lightweight and I have no cord to deal with. It has great suction on the high setting. My only issue with it is I have to clean it after every use. The attachments work great but sometimes I like to use without an attachment to get along the walls. I have a cat who chews on cardboard boxes and sometime the pieces of cardboard don’t fit up the attachment. Well this vacuum doesn’t suck very well without an attachment which is odd. I can’t figure out why. I think because it has a notch for an attachment at the end of the tube that I can’t get close to the wall. I’m able to use the thin attachment most of the time for the walls but occasionally I have to pick up a piece here and there. Overall I think this vacuum is great.

I have 2 of these vacuums and have purchased 2 more for my sisters. Love love love them. Great suction and the convenience is unbeatable. Just when I thought everything was terrific with this vacuum, the motor died. Well folks, I was 1 month under my 2 year warranty (who gives you a 2 year warranty these days?). I called customer support and (wait for it...) after a THIRTEEN minute phone call (including about 1-2 minutes on hold waiting for customer service) they are sending out a replacement body (that houses the motor). I am blown away by the customer service. Most places you cant even talk to someone under 13 minutes. And this was the day before thanksgiving at 4PM. Seriously, I am at a loss for superlatives. Still shaking my head in disbelief!