Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

If I wrote this 1 year ago it would give 5 stars, but I still have stars in my eyes for it, it’s light weight, good for my weak wrists. It picks up pet hair and I have a lot of it. Quick and fast clean-up for that unexpected guest. Great for a bedroom, bathroom, smaller room, or about 20 minutes of vacuuming anywhere in the house. It will not vacuum a 2,000 sq foot house in one charge, so don’t buy it for that, plug in a cord for that. I don’t use it on carpet, but I do use it for kitty litter tracks, and while it will pick it up I have to go over slow or a few times. It comes apart for easy cleaning, the latches are a little hard to open, but I think you want that so it will keep good suction. Oh, one thing to be aware of, it does not stand up on its own, so trying to make a quick getaway will likely end it up on the floor or back in its base. Overall it’s a great product, and I’m glad I bought it.

We were very excited to use the A11 Hero (having spent considerable time researching our vacuum options). We were looking for a reliable, well-performing stick vacuum with long battery life. We used the A11 daily for two weeks and ultimately decided that a few minor problems really hamper the experience: - switching the suction level: the vacuum offers three levels of suction (low/medium/high). So far, so good. But it ALWAYS starts on Low; even if you use Med/High, it reverts to Low as soon as you release the trigger. And with stick vacuums, we do a lot of pausing and starting again, which makes it really annoying to have to continually select the non-Low suction level we want - emptying the canister: compared to our prior stick vacuum (Dyson V7 Motorhead Cordless Stick), the A11 Hero takes more effort to empty the canister and then remove all of the debris that does not fall out when you first open it. That means more timing sticking fingers inside to pull out hair etc. They do provide a handy tool to extract the debris, which would be great if the tool could be attached to the vacuum. Instead, we have to store it in a drawer or elsewhere, where it will eventually get lost. - timing: there is slight delay between when you pull the trigger and when the vacuum actually starts. It is a slight delay -- Ill say 3/4 of a second -- but noticeable enough that it eventually becomes annoying, especially when it should be instantaneous. - leftovers: after vacuuming for several minutes, then stopping and lifting the vacuum up, debris falls out of the head. This is frustrating because it defeats the purpose of the vacuum. Ive tried making sure all pathways and the head are clear, yet it keeps happening. For those reasons, we are returning it. But there ARE some positives: - battery life was good - the wall mount works well - overall, the vacuum looks nice - generally, the suction seems adequate for our needs, especially at the Medium and High settings - it comes with multiple accessory parts

Works best for quick spot cleaning and hardwood floors but can also work as a whole house vac if you have enough batteries or break your house up into sections and do one section a day.

I purchased this vacuum In Aug of 2022. Now in February this motor no longer turns on. Battery charged, cleaning has been exactly the same since i purchased it. New filters placed. No motor power. The suction on carpet is so so. I tried to email the company and email will not go through because it states its the wrong serial number. There is no other serial number on the product itself. It is on the Battery only. I am at a loss

OK. So Im a terrible internet shopper because I almost *never* leave reviews for *anything*. However, I am so compelled by how utterly fantastic this vacuum is that I have no choice but to write one. Strap yourself in. The attention to detail that the engineers at Tineco have is unprecedented. Their keen eye for functionality deserves heaps of awards and a standing ovation. The main goal in my review is to shed light on some of these small, unobtrusive features that make this vacuum a gosh darn (replace with exuberant profanity) marvel. The marketing team at Tineco needs to stop being so humble and start stomping their lame competition. Heres the list of the most praise-worthy features of the A11 hero+ 1) Lights for seeing dust on the floor. The lights on the front of the roller brush show you exactly where that chip you dropped ended up. Youll never ask yourself wait did I get that corner? again. 2) Integrated filter cleaning device. This is my personal favorite. You know how on most vacuums you need to occasionally wash the spongy micro filter? You know how much of a PITA that is? Then it has to dry off before using the vacuum again. Awful. Youll never have this issue with the Tineco. It has a separate attachment that is designed to clean off the micro filter. It takes <30 seconds and then youre back in business! Genius. 3) Multiple batteries. The thing comes with 2 batteries so that when one runs out of juice, you just re-load and carry on. All other vacuum manufacturers take note: this should be standard practice! 4) An easy to disassemble rotating brush. Worst thing about vacuums? Maintenance. Weve all spent far too much time sitting on the floor unraveling hair wrapped endlessly around the roller brush that wont turn anymore. It sucks. Once again, Tineco engineers come to the rescue here. The roller brush disassembles (no tools required) so that you can easily cut the hair directly off the brush. Once again, a minute or two and youre back in business! 5) Air circulated to cool the battery circuit. Ok, so this one is a bit esoteric but bear with me -- it shows that the people who made this vacuum really care about their work. The air coming out the HEPA filter is actually recirculated down the handle directly into the battery pack to cool the battery and related circuitry. **who even has the time to come up with this?!** 6) Squeeze release latches for EVERYTHING. No tools required. You can: change attachments, change batteries, remove the micro filter, remove the HEPA filter, empty the canister all with squeeze latches. Thank you Tineco for not making me break out the tool box just to do NORMAL MAINTENANCE! 7) Its very quiet. I havent looked at other reviews but if anyone says this thing is loud, they clearly live on the moon where there are no people, no cars, not even the occasional squirrel. OK, maybe it isnt whisper quiet but even our cats dont seem to mind and they mind literally EVERYTHING. Do yourself a favor, step your game up, quit swooning over Dyson, and buy this vacuum.

Its been a year since I bought this vacuum and Im still in love with it! Since its storage is on a mount that charges it, I have never had it run out of power in the middle of cleaning. Its so easy to grab it and do spot cleaning that I usually use this instead of a dustpan. The suction is just as strong now as the day I got it. (Just be sure to empty and clean it as per instructions.)

This is my second Tineco cordless stick vacuum. I had some issues with the first, but the customer service department is very good and we fixed the issue with a few e-mails. Well, I wore out the first model I had in a little over a year. Hang on, I use it once, sometimes twice a day - I have 2 Old English Sheepdog and yes, they shed. It makes noise but totally quit picking / sucking anything up. I have had 4 Dysons and they also wore out in about 18 months, but at twice the price of the Tineco. So, I decided to buy another Tineco. Well, heres my issue and or disappointment. The Tineco A11 looks exactly like the first one I bought. All aspects except that the batteries from my old one (I bought an extra for more time with the old one) do not work on the new A11. Now I have to buy another battery. Thats it. Tineco really does put out a good product, I had hoped the old batteries that look basically the same would have worked with the new A11 that I bought. Nothing serious, I just felt they should have worked on both models, modern day marketing! The blue battery in the pic is the new one for the A11.

I also have a Tineco Pure One S 12 and a Dyson stick. They cost $450 and $700 respectively. The Tineco A 11 Tango does all the important things equally well at $219, a fraction of the cost.

I have 2 of these vacuums and have purchased 2 more for my sisters. Love love love them. Great suction and the convenience is unbeatable. Just when I thought everything was terrific with this vacuum, the motor died. Well folks, I was 1 month under my 2 year warranty (who gives you a 2 year warranty these days?). I called customer support and (wait for it...) after a THIRTEEN minute phone call (including about 1-2 minutes on hold waiting for customer service) they are sending out a replacement body (that houses the motor). I am blown away by the customer service. Most places you cant even talk to someone under 13 minutes. And this was the day before thanksgiving at 4PM. Seriously, I am at a loss for superlatives. Still shaking my head in disbelief!

I also have a Dyson and this unit is it’s equal in every way!