Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

As an engineer I prefer German and American designs and products. This is the first time I have purchased a Chinese product that I would highly recommend. After researching a vacuum that would meet my needs, I came across the Tineco brand which has earned recommendations from Consumer Reports and Consumer Electronics Show (CES) for one of the best in class products. I have used this product for over a month now and can see that it lives up to its reputation. This is not some cheap Dyson knock-off (Ive owned 3 so far). In fact it has a small feature with big results - led lights on the vacuum head. These leds highlight my German Shepherds loose hair on dark hard flooring easily. Something that I miss easily with my corded Dyson. The Tineco has 3 vacuum power settings with the lowest setting as default. I have only used the highest setting for larger objects (pea gravel my dog tracks in) and on my area rugs. In this setting, it rivals my corded Dyson in cleaning. The variable vacuum power settings extend the battery life and the charger provides quick charging (with visual indicators for charging status). The Tineco comes with several attachments with some of them powered. The powered attachments are surprisingly articulated and maneuver well around and under objects. This dirt collection bin pops open easily for cleaning and the filter has a good chromed surface that sheds dirt with no problem. Filter pops out with a quick twist of the wrist to assist with dirt disposal- especially useful for the aforementioned long dog hair. As it is extremely light weight, I can use it on stairs easily or for cleaning cobwebs from my vaulted ceiling using one hand. I find myself only using the Dyson once a week when cleaning the entire house as it has a larger dirt collection bin. I would highly recommend this product.

Disappointed. I have an older Shark stick vac and needed a replacement. I read the reviews and videos and felt this might be the one. Its almost too light, sort of flops around and the top seems heavy...off balance with the entire machine. It is not self propelled. Does not leave nice vacuum lines and the rotating bristle brushes are short and just skirt the top of the carpet. Long hair still get caught up in it. The suction is not what I expected. I never used the lowest setting because it just didnt do the job. The higher suction level buttons had better suction. Fairly easy to clean out. Lots of nice attachments. With Shark all the function buttons are within thumbs reach. This unit power suction level button is on top away from the onoff un switch. Personal preference regarding button placement. When Im vacuuming I dont want to fidget with buttons. You must use the lock switch to keep the unit running or you have to constantly hold down the on button with with your finger. The handle sort of rubbed a sore spot on my thumb. Over all I just didnt care for it so I gave it to my husband to use when cleaning the vehicles.

This was my first cordless stick vacuum and I did my research. I was changing from a new Dyson Ball to a stick because I have a lot of stairs and the Dyson was like a heavy ball and chain with a short cord. When the Hero box came, it was a nice presentation. The roller is a standard size, which is nice and it also has a small roller for furniture, etc. It is lighter than I thought it would be which makes taking it up and down stairs a delight and for getting in all the nooks and crannies. It goes under furniture better than the Dyson. I did a comparison to the Dyson which has reputed superior suction and the Hero was only very slightly less powerful. However, this stick seems to collect more dust and smaller particles than the Dyson. So, the Hero is light, priced better than many others, very easy to use, no cord, deceivingly quiet and works extremely well on the carpets, tile floors and furniture in my house. The battery life has not been an issue and I have not run out of juice yet. I have a dog so fur is my greatest nemesis, but this Hero sucks it all up. I even used it to clean my car floors with the wand attachment. And it hangs easily on its charger. I am very very happy I got this vacuum and will be getting another for my other place. Id say its fantastic for the price, but even if it were more expensive Id say the same thing.

The vacuum is very lightweight and easy to move around the whole house, stairs are super easy and no lugging around a tank and getting tangled up in the cord. Works great with dog hair & kid “stuff”. Depending on your home you may need to empty the canister after each room but it’s kind of fun to see how much you’re cleaning up! Definitely recommend, wish we hadn’t waited so long to get it!

Light weight stick vacuum, really picks up dirt and dust. Only negative, is its not easy to empty, but aside from that its great.

I have a Dyson handheld vacuum that runs out of battery power before I complete my downstairs. I love my Dyson it is very powerful, I use it daily. There are some special additions that Tineco has that I enjoy. Pros: -Headlight, I can see all the dust and dog hair that I need to vacuum. -Lays a little flatter than the Dyson. I can get under my entire sofa, bed and bookshelf. -2 batteries, I can vacuum my entire house without running out of charge. -Able to clean all the filters easily. They twist and pull right out so that you can really dump everything out. You can do this every time you vacuum if you like. -Quiet -Perfect for wood and tile. It also does a decent job on small rugs. -Attachments fit nicely on the battery charger that can be mounted on the wall. -Comes with more attachments than Dyson Cons -Tineco’s quiet make me think it isn’t as powerful as the Dyson. It doesn’t suck as much out of my carpet as the Dyson does -Doesn’t fluff the carpet like Dyson I think this is the perfect vacuum for hard surfaces. You can easily pick up dog/human hair, dust, retainer rubber bands, etc. The light is one of my favorite features that really helps get my house clean. I can see any little spot I missed and know it is hair and dust free with one pass. If you have carpet I would get a Dyson instead. You may have to wait for it to charge again to complete your home, and there is no light but it will do a great job.

I don’t usually write reviews but after owning this vacuum for about 3 months, I couldn’t get it to run. I really loved how easy and efficiently it cleaned, so I called customer service to see if they could help me. After a brief phone call, the technician was able to isolate the issue and offered to send me a replacement part, free of charge. I am impressed not only with the vacuum itself, but with the customer service and responsiveness of Tineco.

I have owned the A11 hero for two years now. Just before the warranty was up, I had to make a claim through email. They took care of me immediately and sent the correct part that repaired the problem. Excellent job! I used this on vacuum on hard floors and loose floor mats and it works great. I will take care of surface stuff on thick carpet but I do use a heavy vacuum for the the deep cleaning. You need to clean your filters. I didnt realize that there was a metal mesh filter in the canister that could be cleaned until recently. There are just a couple of things I think that need improvement. It would be extremely convenient if the vacuum cannister part could hang on a countertop when you have to stop and move something out of the way. The trigger to stay in the running position is to easy to flip off, and the handgrip is a little narrow for big hands. Otherwise it is a great vacuum. I recommend this to my friends.

I’ve now had the Hero since July. I use mostly on hardwood floors but do have carpets in the bedrooms and area rugs throughout. I love the light that comes on automatically when the vacuum is in use. It comes with three speeds so you change with the touch of a button on the go. If you have a larger room or want to do multiple rooms at once without stopping, there is also a clip that will hold it in the on position until you return the clip to its original position. One thing that made me up front buy over the other vacuum options available were the accessories included. I love the wall hanger! Keeps the vacuum charged and nicely displayed and easy to remove quickly to pick up something you noticed on the fly. You can choose how to use. Whether on the floor, the furniture, the curtains, there are many possibilities for the Hero really throughout the entire home. It is important to clean the filters regularly as the user manual recommends. It also tells you how to do it. I did not do so and I experienced some loss of suction. After quickly realizing my issue, I put in the extra filter while washing and drying the other out completely. This did help bring that suction back so keep up on maintaining the cleanliness of the filters. During this time I did reach out to customer service and WOW! I have purchased thousands of items over the years and also have been in customer service in the past. I can tell you, Tineco goes above and beyond to ensure their customers know 1) you as a customer are valued and heard. 2) Tineco is there to assist you with anything from video directions because you’re more visual to answering questions that maybe aren’t asked by others. If you appreciate great value, great customer service and included accessories to clean your whole house and even your car, buy this vacuum. You won’t regret it!

I love the convenient of a cordless vacuum for cleaning up my toddlers messes on the floor and vacuuming the stairs. This was my first cordless ever and it was great while it lasted. Today the whole canister part fell out and make a couple of bumps down the stairs when I was heading downstairs. I tried attaching it back on the blue part that has the power motor and handle but it wouldnt stay on anymore. I bought the vaccuum in October 2020. It is now January 2023. The little blue piece that attaches the long handle to the canister keep falling off completely a couple minths ago. Without that piece being placed in correctly, the vaccum head with the brush will not suction. Sometimes if I get lucky wiggling that small piece back in place attaching it to the canister then I can still use the vaccum as a whole. Otherwise, I juat use the upper part of the vaccum. can decide whether this vaccum is right for you or not.