Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

I wasnt thinking of a cordless stick vacuum as a whole house or deep carpet vacuum. I cant speak to how well this model would work for that purpose. What I use it for is frequent, brief cleaning of a stone/concrete tile floor in multiple rooms. Ive also found it to be better than expected for vacuuming small stand-alone rugs, tops of desks and dressers that tend to accumulate dust, and cleaning my car.... and the garage, and... well, the list grows. I thought see-through was a gimmick, but its useful because I occasionally get a bit optimistic and vacuum something up that gets stuck in the dust cup (so far, mostly chunks of styrofoam). Being able to see in there was a great help for getting stuff loose. Some have complained about lack of suction. Maybe this is a deep carpet problem. I have no problems with the suction on our berber-type carpeted stairs, etc. In general use, I often up the suction to medium (this is a three level model), but hardly ever use high. Low suction is more useful than I expected. Most of the dust and dog hair stuff goes in just fine at low. Low suction also has the unexpected advantage of working well on loose rugs (easy to keep the rug in place) and cluttered areas with loose items you dont really want to suck up: leaves those alone and gets the dust and light crud. There is definitely some wrist and arm fatigue involved in using it as a wand with crevice tool or similar on the end and doing a lot of maneuvering. It might be impossible to make the unit lighter and keep the battery capacity and general durability at the level they are (both good). But if there is one thing Id change, it would be to make it weigh less.

If I wrote this 1 year ago it would give 5 stars, but I still have stars in my eyes for it, it’s light weight, good for my weak wrists. It picks up pet hair and I have a lot of it. Quick and fast clean-up for that unexpected guest. Great for a bedroom, bathroom, smaller room, or about 20 minutes of vacuuming anywhere in the house. It will not vacuum a 2,000 sq foot house in one charge, so don’t buy it for that, plug in a cord for that. I don’t use it on carpet, but I do use it for kitty litter tracks, and while it will pick it up I have to go over slow or a few times. It comes apart for easy cleaning, the latches are a little hard to open, but I think you want that so it will keep good suction. Oh, one thing to be aware of, it does not stand up on its own, so trying to make a quick getaway will likely end it up on the floor or back in its base. Overall it’s a great product, and I’m glad I bought it.

I’ve had my vacuum for a little over a week now and I am in love with the suction power and all the attachments that make cleaning so much easier now and I’m able to clean better with the attachments as well. The battery dies so fast. Took my vacuum off the charger and started to vacuum my stairs. About half way up I notice I’ve already lost one of three battery lights but no big deal I can finish. I get to the top and it’s blinking red. 12 steps plus the top landing, not too much if you ask me. Not the first time the battery has not lasted more than 20 mins and I had it on the lowest power setting. The vacuum does seem to get more suction power every now and then even without me changing it and I check the lights as well and they remain the same but some how different suction power. Will be calling support to see what is going on here. Other than the low battery after a few moments of cleaning I love the vacuum still.

We have had this vacuumed for over two years. Wanted something for a quick vacuum. These will not replace the cleaning power of a corded vacuum under the best conditions. For the first 6 months it got used a lot. Washing the main filter does not clean it well enough to return the suction power so we would turn it on hi which would reduce battery life. Frustrated it wound up hanging on the wall for close to a year. Replacement filters get expensive and they will need to be replaced often. Even blowing out with air hose will not clean them. I cut one open and the layers are so tight I understood why. The vacuum build is great and it has held up. I wound up cutting off the cloth of two of the filters and replacing them with foam that I can take off and wash. It is now getting used once again.

I was a bit confused with the Amazon reviews because there were inconsistent descriptions of the product: one description implied that there were two batteries, and an extensive accessory pack with the A11 Hero. In fact, there was only one battery and fewer accessories that was described in some descriptions. This confusion, does not, however, detract from the performance of this amazing vacuum. Here are my observations. PROS o Very quiet motor. My cats arent sent in a panic sprint when I turn on the vacuum. o Excellent suction, even on the lowest setting. o Accessories are very good. The filter cleaning attachment is genius! o The multi-filtration system is excellent - all of the filtered dust is effectively captured in the hardware. o The large floor attachment with brush works extremely well on my hardwood floor. Further, the design is excellent as the roller can be removed from the housing for cleaning. The attachment has LED lights which are perfectly positioned to spot dust on the floor. Excellent. o The smaller attachment, also with a powered roller, is super efficient in removing cat hairs from duvet covers and furniture - best that I have found! o The cleaning tool, with blade to cut hair wrapped around the roller is very useful. o The weight and balance of the vacuum is very good. It isnt tiring to hold for periods of time. CONS: o The battery does not last very long on the high setting. This wouldnt be an issue if there were two batteries. o Minor issue: there are some small crevices in the design which are difficult to access to clean. Youll need to purchase a small brush to clean. In summary I would definitely recommend this vacuum. It isnt inexpensive, yet its performance is comparable to Dyson which is much more expensive. Also, in my opinion, the Tineco ergonomics are better than the Dyson: better balance and lighter. To be sure, the Dyson may have a bit more performance, at a much higher price point. I wish there were two batteries, but I dont consider this an serious issue. My overall impression is that this is a well thought out, superbly designed and effective vacuum. Excellent value for its price tag. 3/16/2021 Update. The on button trigger lock broke today. I called Tineco support and they said a replacement (main motor housing) would be sent to me because the vacumn was under warranty. Support said they would be sending me an email requestinh an image of the broken component and the serial number. I received the email in a few minutes, and replied with the image attached and the serial number. An hour later, Tineco support emailed me to let me know that the replacement part was being prepared to ship to me. Amazing customer service! Great service, great product, great company.

Having this vacuum is one of the few highlights of my 2020. It made vacuuming a fun activity in this never-ending quarantine life. First of all the vacuum is BEAUTIFUL. The light blue accents plus the crystal clear motor and dustbin, just beautiful. When my husband saw me first using it, he thought it was a toy that I bought. Very quiet, great suction power. Bought one for my parents house and for my one-bed apartment. Works great on the stairs and also perfect for my small apartment. Since I bought it Ive been vacuuming at least a few times a day. Watching the floor become spotless is so satisfying and relaxing. Also love the on/off switch so I dont have to keep pressing the button. Before I found out I could just flick a switch to keep it on, my hand got really sore after a few minutes. The built-in light is a plus since it makes the dust a lot easier to see. When I feel like a break from sitting, I vacuum. A few things I thought could be improved: - An alternative docking system that doesnt require nails in the wall. Didnt want to punch holes on my rented place, so I tried my best with what I had.. with the vacuum resting on the wall and the charging station taped to the wall with damage-free tape. I have to take the battery out to charge, but thats easy. - A more elegant system to empty the dust bin. Its now a bit awkward to empty the bin as you have to first detach the tube and turn the motor head side way. The shape of filter also makes emptying hard as it traps some of the dust. Would be much better if its a straight cylinder in the bin. - The wheels on the floor brush squeaks. - I wish the brush head could be laid flat, to vacuum under the bed. Now I couldnt reach very far under the bed because the brush would come up in the air.

I would really like this but the battery life is horrible! I thought it would get better when I used it the first time but it has only gotten worse. I can’t literally only use it for 2-3 minutes on high before it needs to be recharged. Slightly longer on low speed but there isn’t enough suction on low to do much but dust. I could buy a new battery for $80 but the battery was poor from the beginning. If it wasn’t for the horrible battery I would really like it. It’s lightweight, has good attachments, a light and relatively easy to store. I am so very disappointed. Make a better battery and I might be able to recommend.

I have been using a Roomba vac and have loved it. My daughter convinced me to buy this new vac for my new house- said it would blow my mind. She was right. It finds dust bunnies, pet hair and debris from places I didnt know existed! Great suction. The light on the wand is a great addition. Thought I wouldnt like how short the rotatingroller brush is, but in fact the smaller size allows for getting into very small spaces. Lots of attachments. Easy to clean. Wish the charge lasted longer but my shoulder needs a rest after the 30 minutes anyway. Great purchase. Highly recommend. Great price.

I bought this thinking I could use it for my whole house and I can NOT. Its great for quick pickups around the house and for smaller projects like the car or the couch, or if the dog sheds in the kitchen. However, it is terrible on carpet and rugs. Im keeping it as a quick backup vacuum, the suction is impressive. On high power it dies after 12 minutes, but does run up to 30-40 on low power, which is really all you need for a quick sweep around the house on the hardwood/tile floors.

In a good way, but not what you are thinking. My Dyson DC44 and DC35 have been slowly failing over the past few months to the point where I decided that I needed to replace them. I initially considered the Dyson V11 (too expensive) and the older Dyson V7 mainly because I still have a couple of working Dyson DC31s and hoped to reuse various accessory attachments, batteries and chargers. On Amazon there were a number of other cordless vacuums from companies I never heard of around the same price as the Dyson V7 but Tineco seemed like a more established company. I figured that I can buy a new current model Tineco A11 Hero+ (which includes various attachments and a second battery) for around the same price as an older model refurbished Dyson. I received the first Tineco A11 Hero+ on 21 November 2019 and after initial tests decided to buy a second one on 27 November 2019. The vacuum performance is significantly better that my Dysons in that it sucks up more fine particles/dust. Although the floor attachment bristles dont seem any stiffer than the Dysons, it seems to vacuum up more carpet fibers. Im not sure if it picks up more hair than the Dysons (maybe more of it is collected within the chamber as opposed to being wrapped around the floor attachment roller. I use the MAX setting since I see no reason not to as the two batteries are sufficient to vacuum everything that needs to be cleaned. Using the the mini power brush on the sofa cushions I was able to extract an amazing amount of fine dust, most of which covered the pre filter. I dont remember using the Dyson mini power brush on the sofa in the past but I have never seen the same amount of fine dust particles on the Dyson either. The Tineco batteries dont seem to last as long as the Dyson batteries which may be due to the higher suction power and possibly faster floor attachment rotation but since it comes with two batteries that are easily changed, this isnt a problem. I always ran the Dysons at Max power too and a single battery always lasted for the cleaning session. I have replaced the Dyson batteries in the past with higher amperage compatible batteries but I never needed to swap batteries while cleaning. I did not see any Tineco compatible batteries on Amazon other than the ones sold by Tineco. It would have been nice if the Hero came with the higher capacity Master battery. The only Tineco downside, for me, is that you must use the wall mount holder to charge the batteries. With the Dysons, the charger plugs into the vacuum which makes it convenient to take the vacuum and charger on road trips. I dont plan on taking the Tineco wall mount and charger on a road trip due to the large size/bulk. The Tineco has more filters (mesh filter, pre-filter, and HEPA exhaust filter) compared to my Dysons (1 exhaust filter) so it takes more time to clean the Tineco compared to the Dysons. For the Dyson, I would empty the dustbin over a waste basket and use a shop vac to clean the dustbin and lid. Next, I would detach the dustbin and vacuum the dustbin and the motor unit intake area. Next, I would open the rear and then vacuum the other side of the unit and the exhaust filter. Sometimes I would remove the exhaust filter and vacuum the other side of the filter and the motor area if it looks dirty. For the Tineco, I would remove the pre-filter over a waste basket and vacuum it rather than using the cleaning tool that comes with it. This is the messiest part due to the fine particles caked around the pre-filter. Next, I would empty the dustbin over the waste basket and vacuum the lid and chamber before removing the plastic/metal mesh filter and vacuuming that part. I also detach the dustbin from the motor unit and vacuum it and the motor housing before putting everything back together. Lastly, I remove the HEPA filter and vacuum it although it seems like nothing gets past the intake filters (mesh filter and pre-filter). The Tineco Multi-tasker Power Brush is easier to clean compared to the Dyson power brushes. Its not clear if this is because more hair gets sucked into the dustbin rather than wrapped around the roller or if it doesnt pick up hair as well as the Dyson. For the Dysons I use a curved utility knife (similar to a carpet knife) to cut the hairs wrapped around the floor attachment rollers and then pull off any remaining hairs/fibers caught within the roller bristles. The Tineco comes with a tool cut the hairs but Im used to using the utility knife and will continue to use it. The Tineco floor tool has LEDs which the Dyson lacks. Although the Dyson DC35 and DC44 are not totally unusable, I am glad I bought the Tineco A11 Hero+ because they perform a much better job of cleaning. It didnt make sense to buy a pair of older Dyson V7 nor Tineco A10 and I couldnt justify the cost of buying a pair of Dyson V11s or Tineco Pure ONE S12s. It also didnt make sense to buy a lesser known vacuum from other companies that not as well established. I bought the second Tineco when the price dropped around Black Friday and it seems like the price dropped again (not permanently as most of the drop is due to limited time coupons). I did have a problem with the first Tineco A11 where something was rattling around the inside of the pre-filter but this was quickly replaced by the seller after I contacted them. It would be nice if higher capacity batteries were available along with a small stand-alone charger.