Tineco Pure ONE S11 Cordless Vacuum Cleaner, Smart Stick Handheld Vacuum Strong Suction & Lightweight, Cordless Handheld Vacuum Deep Clean Hair, Hard Floor, Carpet, Car (Pure ONE S11 Grey)
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Richard
> 3 dayBought this Tineco Pure One S11 after seeing that it earned Consumer Reports Highest Rating for Cordless Stick Vacs, to replace a Dyson V8 Cordless Stick Vac which had a failed battery after 3 years. Consumer Reports made it seem like this would be a better replacement. Pure ONE S11 is quiet, and easy to handle, but its suction is less than I wanted. Picks up dust and cat hair, but litter box litter gets spread around on the floor and I have to go over it several times to get it all. I reached out to Tineco Customer Service and they suggested trying the AutoMax Button for maximum suction; It works! Now when I hit an area of litter box gravel one push of the AutoMax Button and it goes into turbo mode and picks up everything. Its one negative feature is cleaning the canister, debris does not come out easily and usually have to remove filter by hand (a messy process) clean it and re-install. They dust bin has numerous nooks and crannies where dirt builds up, and it is hard to clean. I wish they would re-design this part. We had a Dyson V8 prior to this, and it suffered from premature battery failure. Ill not buy another Dyson, their customer service was less than stellar. Purchased a second battery for the Tineco which makes it possible to do the entire house, mostly tile floors, one charge will just about do the entire house, 1900 sqft. Consumer Reports does not at this time recommend ANY cordless stick vac, due to issues of early battery failure. But until a better product is made, this Tineco Pure ONE S11 is the best there is.
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Cathy C
Greater than one weekVery easy to use, good suction, and a nice variety of attachments. I have used primarily on hard floors. It’s so much easier than a vacuum with a cord!
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Peliens
> 3 dayThis vacuum has been super convenient to use in my 500ish square foot apartment. The battery isnt the most capacious ever, so I would want something different for a larger place. The suction is not astounding on my perfect rug but, again, the square footage Im dealing with doesnt make it a good consequence. I have two major pet peeves: 1. There is nothing in place to cut / deal with longer hairs, and the rollers get tangled pretty easily 2. I have to clean the filter more than I would like. I would say every 2 - 3 weeks, vacuuming 2 - 3 times a week. Performance-wise, though - great for small dwellings.
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kenny
> 3 dayI bought this for quick cleanups and found that I use it a lot more than I thought I would. Runs longer than expected and the suction is very good.
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Pencil Pusher
> 3 dayThis appears to be an excellent vacuum cleaner. It picks up well, has HEPA filtration, easy emptying, light weight, and a nice assortment of accessories. Customer service was very responsive and helpful in some problems I had locating the serial number so that I could register the product. The only problem is that, although the webpage confirmed that my product had been registered, I was unable to login on the iPhone app with the same user name and password. Apparently, login credentials work some places but not others within Tineco sites / apps. But overall, though I havent used the machine long, it is performing well, and is a whole lot better than the old corded, heavy one I had.
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Seamus
> 3 dayWe’ve resorted to using an old bag vacuum instead of the Tineco one since the Tineco is so prone to clogging with hair and dust (2 long hair dogs, 3 cats). Since our house is mostly carpet, all of these hairs, dust, and crumbs get deep into the low-pile carpet and the Tineco struggles to get them out — mainly because it immediately gets clogged with pet and wife hair. The cleaning process is not as easy as you would hope either. There are lots of sharp edges inside the dust chamber that can be pretty uncomfortable when trying to get clogs out of the nozzle of the gun. I’ve also gotten a few clogs inside the extension tube and the carpet vacuum head itself. All of these require me to stop what I’m doing, take the vacuum apart including the head of the vacuum, remove all the dust and debris manually, and put it all back together again. I’m used to cleaning vacuums every once and awhile, but I’ve never had one that got clogged this much. The “auto-vacuum power” seems to also get confused. Sometimes it will detect the smallest thing and ramp up to full speed, sometimes I’ll vacuum up what seems like a whole bag of bread crumbs and it’ll stay at the lowest suction the entire time. Overall, I’d say this vacuum is probably *decent* if you have hard wood or low-pile carpet with pets that don’t shed… After this review I’m docking another star from the product. Personally, I wouldn’t recommend this to any of my friends and encourage them to buy something stronger instead. ——Original 4 Star Review—— When it first arrived, this vacuum would suck up anything on the first pass. After a few months of use, (cleaning up after four pets) I’ve found that, even when fully cleaned, the vacuum is struggling to pick up things in the carpet or suck up things all the way into the canister. Overall, the charging dock and attachments are amazing. It’s super easy to hang up and charge. All the attachments are easy to replace and get the hard to reach spots with ease (stairs, trim, corners).
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Marian Turner
> 3 dayWe love This vacuum cleaner. It does the job. It stays charged long enough to get your cleaning completed.
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Ayesha
> 3 dayMy ideal vaccim ever
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Amanda Marcus
> 3 dayOverall, product is very good. Lightweight and easy to use with a variety of attachments. When we had a problem with the motor, I called customer service. They went over some basic troubleshooting and determined that the motor was bad and offered to send a new one at no charge. This was all handled in 1 phone call. CS rep was very pleasant. Overall, Id recommend this product to buyers.
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Claudio Teixeira
> 3 dayIt is very good, with a great power to take all dust from carpets, and very easy to use and clean. Battery takes almost 4 hours to get fully charged, and lasts around 30 minutes, so maybe an extra battery would be helpful to clean all house without interruption.