Tineco Pure ONE S11 Cordless Vacuum Cleaner, Smart Stick Handheld Vacuum Strong Suction & Lightweight, Cordless Handheld Vacuum Deep Clean Hair, Hard Floor, Carpet, Car (Pure ONE S11 Grey)

Works much better than the Dyson cordless vacuum it replaces.

I like the mobility of not having to plug in this vacuum. The suction is great when it’s on the max power mode, however the battery runs down VERY fast on max. The battery would last about double the amount of time of you were to use it in auto I suppose, but I have a fully carpeted house with 4 children under 12 so they are constantly tracking dirt ect. Into the house so I feel like it really it only works for me on max. I will be buying a second battery to switch out so I can do more than just my living room and hallway, but it’s just a bummer I even have to do that considering the price point of this vacuum. I really thought I would like it better, but unfortunately I do not, but have to keep it because spent so much on this I won’t be buying a new vacuum for a while.

It is so quiet, which can be deceiving, but it sure is mighty powerful. I have used a few of the attachments as well. I like that the container part where it is emptied comes apart for easy cleaning.

I would like to start with the fact that I absolutely loved this vacuum when I first set it up and used it. The suction and overall ease of use is great. BUT. The battery life is terrible and it only lasted a few minutes.. the first time using it. Backstory: After originally taking it out of the box and setting it up, I let it charge for about an hour or two before using it. I then took it off the dock to use it for the first time and it died after a few min. I thought, ok, maybe I didn’t let it charge long enough. I put it back on the charger to charge for another 4 hours, took it off to try using it again and had the same issue. I was frustrated but wanted to give it another chance, so I detached the battery from the vacuum entirely and put it on the extra battery charging dock, made sure the charging lights showed it was charging, and let it charge up overnight and throughout the next morning (easily over 12 hours of charging). When i went to use it again today, I made sure the dustbin and everything was empty and all parts were clean and ready to go. This only made a small difference, as the battery only lasted for about 15-20 min before dying again. I didn’t even get to finish just my downstairs floors on a full charge. They are also hardwood so it’s not having to used extra sucking power like it would on carpet. I have talked to Amazon once, and the manufacturer customer service twice. Amazon wants me to return the whole thing entirely instead of issuing me a new battery like I requested - which is just a huge hassle and inconvenience-, and the manufacturer is making it as difficult as possible to just get a replacement battery sent. Overall - this has not been the best purchase experience. I love how this vacuum works and want to give it the benefit of the doubt that maybe it’s just a faulty battery, but the process of trying to get it resolved/get a battery replacement almost makes it not worth it. The battery is supposed to last at least 40 min and it doesn’t even last half of that. I can say that I used it on auto-max which does drain the battery faster, but a 15-20 min battery life is not acceptable no matter the case, auto max or not. I could get away with not using auto max on hardwood, but you have to use it on carpet (which is what I have upstairs) and you can’t even finish all of your floors in that small amount of time. I’m hoping for good news and to see a difference with a new battery once I can finally get one.

Slightly heavier than my previous very basic cordless vacuum, but much more performant. Pleasing to use. A nice choice of attachments — I use a good number of them regularly. Good dock. After a few months the battery developed a defect. I registered the vacuum on Tinecos web site (the hardest thing is finding the serial number — its not the number on the battery, but rather a sticker inside the vacuum, that you can only see once you remove the dust container!). Anyhow, after registering, I sent a short video (under 20 seconds) showing the problem (the battery blinking red and not charging), and Tineco shipped me a new battery (arrived in 2-3 days), no questions asked.

This vacuum is lightweight and convenient, especially for someone with a multiple-story home. I have a Dyson animal ball vac which does an amazing job; unfortunately it’s very heavy to carry up and down the stairs and as someone with tendinitis it can be quite uncomfortable lugging around a full size vac. After doing multiple searches and research into cordless stick vacs, I chose this one. It has good suction, great filtration, and is easy to use. The one caveat I would add, and the reason for four out of five stars, is the fact that I find it difficult to push on textured carpets. Even using the multi-purpose head does not help. I have two area rugs in my home that are the popular “antique look.” They both have a raised design rather than a low profile and the vacuum head “skips” or has difficulty moving forward , but not when I pull it back towards me. I called the number listed in the manual for customer support, hoping that they would be able to offer some advice. Instead I found that the person could barely speak English and I’m pretty sure did not understand my question or the problem . That being said, I like the vacuum and I am going to keep it, but I will be keeping my Dyson for the once a week deep cleaning.

I bought this vacuum a year ago, after using a competitors for years. Its a competent and versatile tool. I like it even better now, as I had a latch to the dust bin break recently. Once I identified that broken part, and provided Tineco with my proof of purchase info, they sent a replacement part promptly. No fuss. Tineco stands behind their product, and I applaud that.

I have a pet salon , this is a Middle -High price product , and worth the price working pretty good with the Anti tangle brush head so far , i have no complain abt this product except the front two tiny wheels got stuck from the pet hair in the first day , which little disappointed since this product is made for pet hair users ~ , i think i have the point . i hope the company can give me advice here how to take the tiny wheels out and clean it , maybe over and over again , not sure if that helpful for long term but i would like to get help to remove the hair first .

Hi - I dont typically leave product reviews but Ive been so impressed with this vacuum! I have a 1200 square foot apartment with vintage and delicate hardwood floors. Id been looking for a vacuum for a while that I can use on the hardwood without harming it. The hardwood floor attachment on this vacuum is perfect. Also, I cant say enough about how handy it is to have a lightweight cordless vacuum. No cord or plug-ins to worry about. You just pick this up and go - almost as light and easy as a broom. And, unlike a broom, this vacuum gets ALL the dust. Previously I was sweeping my whole apartment weekly and mopping it once a month - and I still constantly had dust and dirt on the floors. With this vacuum I can clean all the floors and rugs in about 30 minutes once or twice a week, and I plan on mopping only about once every 6 months (except the kitchen and bathroom - which I still mop weekly). If you live in cold climates and need to clean the snow salt off your entry way rugs every day - this vacuum also does the trick. Again, its just as quick and light as a broom. You can grab it and clean your entryway rugs in just a couple of minutes. The battery charge really does last 40 minutes. The different attachments all come on and off easily, and the vacuum easily converts into a hand-held vacuum thats great for couches, benches, chairs, etc. The only downside for this particular model is that the handheld function isnt particularly great for vacuuming up dust on solid furniture (such as dressers or shelves), but thats best done with a damp rag anyways. I was nervous about making such a large purchase and worried that it wouldnt actually work very well, but this turned out to be a good purchase.

Very easy to use, good suction, and a nice variety of attachments. I have used primarily on hard floors. It’s so much easier than a vacuum with a cord!