Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

Update: the picture is when I vacuumed RIGHT after my maids left having used their vacuum. Not all vacuumes are created equal. Vacuums dont get any better than this. Its absolutely perfect. I dont think Christ himself could have made a better vacuum! Ive owned MANY vaccums, including a $1,700 Kirby which I despise. Vacuuming is now my favorite chore. I have 4 kids and 2 cats and this baby tackles it all - hard wood, rugs, stairs, and carpet! Pros: - Cordless. Please folks, its 2021. There is NO reason you should still be using a vacuum with a chord. Cordless is AWESOME! Youll wonder why you waited so long. - CLEANS INCREDIBLY! People complain that you have to empty the canister too often. Well, maybe thats because its doing its job well, Karen. - Super easy to empty, easy to use attachments - I use this to vacuum my car, my couches, lots of things with zero issues. - Light weight, SO easy to maneuver, the head fits EVERYWHERE! Under, behind, sideways... I was concerned that I would miss having a flexible attachment to get the corners but with this you dont need it! It gets everything! - Auto adjust for carpet - I love this feature. It sucks stronger when you switch from bare floor to carpet. Brilliant! - Battery lasts 45+ minutes on normal setting. Thats long enough for me to vacuum my house twice! Unless your house is 10,000 square feet, you should be fine! Boost setting lasts much shorter, but I find it works so well on the normal setting that I rarely use boost. - Charges fast, hangs in charger nicely, small footprint in the room. - Did I mention cordless? Its dreamy, especially on stairs! Cons: - zero. Yes, its expensive, but its worth every.single.penny! This vacuum will change your vacuuming life!

I vacuumed around the kitchen/living area first. my dad had me order him one right after we both saw how much hair/dirt we got out of the carpet and couch in just one vacuum session! He would never spend this much on a product but he said “it sucks better than a —“ I’m not going to finish the rest. Just buy it!! Lol

Purchased this vacuum looking for a premium product that would do the job well, have good reliability and in situations where there were issues, would have a good support team backing it up. Because after all, this is the premium option right? Unfortunately, this was not the case. The product lasted ~4 months with fairly minimal use and regular cleaning before the trigger began having issues. The product would turn on when you pull the trigger, but upon release, it would continue to run for 30 seconds to a minute before finally turning off the motor. We worked around it for a few days thinking it was just a bug or an issue but it continued this behavior. I was actually excited to contact Dyson because typically when dealing with a premium product like this, the customer service is top notch. Unfortunately again, this was not the case. The chat feature on their website would not work. It would take you through a script before asking you a question that would just error out. I ended up calling their support line where I had to jump through menus before finally getting to talk to someone where the immediate vibe was not how can we help but instead what do you want. I went through the issues with the representative where they informed me, that before they could do anything to even answer my questions, they needed to register me in their system. Fine, not a big deal. I went through the process of tracking down the serial number on my vacuum, communicating that to them over the phone, and telling them my information multiple times, only to be told that the product was already registered under a different name. I asked them how this could happen, and was told that the only way this could happen is if I was sold an open box product, which I will address later in this review. I told the representative that I had purchased it brand new from Amazon and that I would be happy to send them a PDF copy of the invoice from my original purchase (even though I dont think I should have to jump through this hoop for them to just make their $700 vacuum work as expected). The representative basically just said tough luck. If we cant register your product we will not answer any questions, you cannot speak to a support rep, nothing. I asked them what my options were and they said There is nothing we can do for you, you need to contact Amazon and have them replace the product. That was the end of my Dyson experience, I had already made up my mind that I would not be exchanging the product as I have no interest in ever owning another Dyson product if that is the level of their support. Now to Amazon ... I immediately went back and confirmed the listing that it was fulfilled and sold by Amazon (it was) and that the condition of the product was listed as New (it was) to make sure I hadnt made a mistake when ordering. Once I had confirmed this, I called Amazon to make the issue right. To their credit, they were willing to give me a refund, but told me that I was responsible for returning the product. I had to go purchase a box, pack it, and send it to them, even though the entire issue was their fault for sending me an open box product they had listed as new.

I replaced my old upright Dyson with this vacuum and was amazed at how fast the canister filled up- ok, part of the reason is that it’s a pretty small canister, but it’s super easy to empty so that’s NBD. But I had vacuumed my rooms just a few days prior with my old vacuum and the first pass through the room I had to empty the canister Twice! It is so lightweight and makes a cute little ‘thoonk’ sound when you release the trigger you might find yourself looking for excuses to clean.. I know that sounds sales-pitch-y but I’m a procrastinator and now I notice that I use the Dyson as the excuse to not do other things instead of the other way around. It’s kinda weird! The accessories are good, especially the smaller motorized head, and so far the ‘no tangle’ claim has been accurate on both motorized options. And even at 5’6” I’ve been able to reach most cobwebs in the corners of the high ceilings. (I’m trying to convince my mother to let me buy one for her, she’s older, and I think this would be perfect for her -and her pets too!)

I use it every day. Coming from an upright that was 15 years old, this is so much easier to use! Lugging the old one out of the utility closet to clean was a chore. This hangs conveniently on a wall and I rarely say this about cleaning, but this Dyson product makes cleaning fun. It works brilliantly for all my needs and comes with a load of accessories! Get one. If you are in doubt, as I was, try it out. You will not be disappointed.

...if Id known it was only going to last 2 and a half years. First off, let me say, its really easy to use. I hate wrestling with a vacuum cord, and between that and the name Dyson, I was sold. I was retiring and simultaneously letting of my cleaning lady go, so I saw it as an economy move. I have a velour sofa, and the Dysons upholstery attachment is the eighth wonder of the world. But its draw -- the ability to pick stuff up -- started to wane after only a few weeks, and no amount of removing and washing the filter seemed to improve it. Nonetheless, it made walking on my floor feel less like walking on the beach, so I kept quiet. Just lately, the switch has been acting up. First, it would stay on even after I released the button in the handle that makes it go. But briefly twisting the filter would cut it off, so I let it go. Today, it wouldnt start. At all. Whaddya want to bet a new switch will cost me $535? So maybe Ill look around, and maybe Ill buy another Dyson. That cordless thing and superb attachments are a mighty powerful draw.

Only could give this 4 stars because it was near impossible to get the battery charger separated from the other part that attaches to the wall!!! Instructions says just click but it doesnt just click. I actually had contractor try to get it off, called the 800 number on the manual says tech services at your assistance and the hours I was in the hours provided had the model number but I spoke to someone that would not admit there were no tech services people there at all or if ever(?). I repeatedly stated I want to talk to tech services person and and maybe they can walk us through separating these parts so it can be attached to the wall. She finally admitted there are no tech services people! All she could do was order another part and have it sent as this was new and still under original warranty. After hung up we finally got it open but had use several different tools and pry it apart which sort of damaged the plastic. So thats the deal otherwise the vacuum works great maybe its just that part I received but its on the wall now and still havent received the replacement part if this was a deal where it wouldnt charge I would not have a vacuum of any kind so their service department is severely lacking or non existent.

I was cautious prior to buying this and read all the negative reviews but decided to buy. Glad I did. I wanted to comment on some of the negative comments with my opinion to help skeptical buyers like myself. So, 1. the plastic wall mount base, its not to flimsy. It holds the vacuum great if you slam it around like rubber weights in the gym. 2. If you see my picture I mounted it so its supported with the attachment on to help hold the weight and prevent the bottom from being caught. It has a lot of leverage on drywall anchors if its torqued on, as is anything mounted on sheet rock. I did this for my V7 as well and has worked great for years. 3. Use the right settings for the head when going from carpet to hardwood; the center setting or minus setting (letting in more air) and it works great. It picks up sand, cherries, screws, peanuts or what ever just fine. 4. Its not the manufactures fault there isnt an outlet in your closet. 5. The directions are vague and little under done, but this isnt a complicated item either. 6. Is this the right vacuum is the biggest question of all. I have a V7 for the second floor that is all carpet and it works great for about 1000 sq. ft. of quick clean up and is about $200 less. We went with this for the downstairs because we were too lazy to keep going upstairs and this one worked better transitioning on an off our rugs to hardwood that we on the first floor. We have a 1 year old and teenagers so this was a great addition that quickly and efficiently keep the floors clean for the baby. Im so over swiffer mops that dont really work. 7. Deep cleaning ability is good. We have a Kirby that we use one time a year (just before we have the carpets shampooed). The other 364 days of the year the Dysons do all the work. 8. Battery life, great in this V11. If you need more, vacuum more often or make life changes..lol. Ive cleaned the whole bottom floor and used on the car and still never got below 50% on the V11. The v7 would have needed to be charged at least once for that amount. So that maybe a decision point. Lastly the V11 has been said to be unbalanced in weight and awkward. If you see the second picture and use the attachment holder it offsets the slight misbalance. But really, it is 6 lbs. if that gives you issues get a gym membership, really. Oh and the V11 has a detachable battery that the v7 doesnt. If multiple charges for long runs is what you may need then that maybe a decision point. If not you may want to save some cash and go with the v7. Ive also purchased cheaper model of cordless vacuums but they dont last and preform like Dysons so youll get what you pay for.

I really liked this vacuum for the first two years. But it does not hold up. Particular problem is with the on/off switch. First and foremost, after two years it wont turn off. Now it is inconsistent with turning on. Suction power was great at first but now quite poor. I bought an additional filter so I could use one while the other was drying from cleaning it. Now, even when clean, very poor suction. Great vacuum and so convenient, but I cant afford to buy a new one every two years.

I love the power and the versatility of using the V 11. I wish it would’ve come with a buffing head as well. That had cost $98. But, I will eventually end up buying one.